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March 2024 by Ruby Roots
My son was pleased with his cut. He is autistic and had no issues. Great customer service and consideration.
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December 2023 by Martin Ley
Good and fast service! Professionals at their work.
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November 2023 by E A
PSA Nov 2023: Lulu may be out for the rest of the year.Called as the clock turned to 10AM (they open at 10AM). Asked if they had appointments at available at around 10:30AM, was told "I'm pretty busy, only after 11AM". Wasn't offered any specific time...ok. Asked what was the wait for walk-ins, was told "Like I said, I'm PRETTY BUSY." OK, so you don't answer the question AND have an attitude. I walk in at 10:30AM and there's one lady in for color and another waiting for a cut. Was told there was an hour wait and was called within 30 min. I was out within 15min of sitting in the chair and the did a decent job.Honestly, this place will go down the toilet without Lulu just because of their attitude.
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August 2023 by JUANA RIVERA
Great service by Lulú and Andrea.
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July 2023 by Rosibel Gomez
They were honest when they answered
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July 2023 by LOKES TORRES
Maggy was awesome there a bit short handed so make appointment and time 2 wait
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June 2023 by Marco R.
Outstanding service. Lulu knew exactly the Haircut I wanted. Very professional and friendly.
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May 2023 by N P
She cut my hair too short. It's shorter on the left side than on the right side and the back is too long. I showed her a picture of what I wanted (my last haircut) and she said she could do it. She could not. I will go to the salon next time.
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March 2023 by Judy
I did a hair cut today. Walked in only cause I had to do some errands after. The old lady said ok, she will give me a haircut because another client is coming late. So I said just trim almost to the shoulders. Straight cut and little layers on both sides of my face. I was happy she did that but I was waiting for her to blow dry my hair even just for 2 minutes. She didn’t do it. When I was paying I asked how much. She flatly out said $27.00. Then I said I thought it was $20. She said no. It was $24.99 the last time you came here. You didn’t blow dry my hair, I told her. There was no time, she said. Because her client was already there. I am also a client and a paying customer. I left with wet hair.I was not happy for the haircut because I just saw my hair and it was uneven cut.The price went up and the service is poor and they do differently from other Fantastic Sam’s. Do you call that professional?Don’t they shampoo their clients before they cut their hair?At Otay lakes rd. They shampoo their clients before they do haircut. I’m not sure if I’m coming back here again.
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February 2023 by Lupe Moreno
I highly recommend this place! Been getting my hair done here for years. I bring my daughter as well, and my mother. Lulu is awesome. Making an appointment is always better.Service: Hairstyling
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February 2023 by Monica Rodriquez
Always have my hair cut here, but I had my highlights put in my hair and I loved them.Service: Hair highlighting
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January 2023 by Sandy Hanby
Very unprofessional Had scheduled an appointment, the staff doesn't care, made us wait over an hour and a half. What's the point of schedules with this establishment!!!!Service: Kids' cuts
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December 2022 by Gerardo Muniz
Fix the hours . You close at 3 pm in Sunday but your site says 4pm on Sunday.
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November 2022 by Luz Chaney
Lulú is really good! I love my hair cut.
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November 2022 by Judy P.
I went to fantastic Sam's for a color, and cut and I chose Lulu because of her outstanding yelp reviews. She deserves every single one of them she is an outstanding lady who really knows how to groom hair. I'd really hit it off with her and I plan on her being my beautician from now on. So if you need a great salon, with a wonderful beautician go to fantastic Sam's and ask for Lulu tell her Judy sent you.
