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January 2024 by Miguel Altamirano
Fashion models at very affordable prices
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February 2023 by Lee Jones
Blown away by the entitlement of the sales persons. I guess the employees believe that all they need to do is 'show up' and get paid, they have an air that they cannot be bothered to help a patron. I had one dress to try on. The woman attending the dressing room on Tuesday, January 24th at around 5PM handed me a number and demanded, "Bring that back to me on the hanger, please" --- Ok, she did say 'please', but seriously??? I can stick to Amazon, get it at home and not even have to throw it in the box when I return it. WHY in the world should I go into a retail store? I get that she doesn't like her job, and I am sorry that she can no longer 'work-from-home', but this is precisely why AI is developing bots to replace these people -- case-in-point: the McDonald's in Texas with no human workers.Not only did she ask me to bring the dress back to her on a hanger, she also pounded on the door to tell me "Hang that number I gave you on the door knob!" -- So I got scolded and yet as I hadn't been into an H&M in a very long time, I had no idea I was "REQUIRED" to hang the number on the door.Honestly, the whole scenario put me off. People who continue to perform this way in the workplace only perpetuate and speed up the process of bot-replacement, which means unemployment sores.I will stick to ordering online and sending it back before I set foot in this H&M again. At least Amazon offers true customer service, something that existed pre-COVID.
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January 2023 by Lance Desnoyers
H&M is H&M affordable nice looking but cheaply made clothes. Not all of there clothes some are nice and some are just very Walmart looking
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November 2022 by Tayfun Acar
Terrible experience. I got shirt this morning from that store. After 3 hours I came back for change the size. There was a woman like tazmanian devil. Tall, black hair and black long eyelashes and so ugly. She can’t do anything to be beatiful. I have never seen like that ugly woman. Anyway she said. You can’t change your shirt. Terrible communication with costumer. Never come back there.
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April 2022 by George Abraira Jr
always a must stop to see whats new
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April 2022 by Maridel S.
My daughter was looking all over the place for a particular outfit and I couldn't find it anywhere in the store. I approached an associate who directed me to someone who could better help me. Although it was not out on the sales floor, she remembered seeing it in the back. I believe her name was Ashley. At the same time she was training someone. I needed a different size and she was more than happy to help me. Now I need to mention it was really busy in the store. The first person I approached actually checked us out and she asked if the person she referred us to was helpful. It was a great experience overall even while it was busy. Their system even went down but they remained calm with the long line building and made good conversation. I appreciate the effort by everyone that worked so cohesively here!
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February 2022 by julio figueroa
Decent clothes, the staff is not attentive. They talk to each other and not the customer. Good people but need training to engage the customer.
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June 2021 by Jo V
GREAT customer service!!! Appreciate all the employers there, my niece lost $ today & the employers working the register & manager graciously returned it to us, thank you whoever turned it in! Appreciate the honesty & service at this location!
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March 2021 by Alyssa Ruiz
Good customer service ?
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January 2021 by jessie white
Went to check out and there was no one qt the register. Waited about 5 minutes for an employee looking around for one didn't see any employees stuck my head in the back and had to ask for assistance and they said they would call someone. Not really happy about that. The two cashers where hiding around the corner gossiping and pretending they where busy.
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June 2020 by Rosalie Scharr
There's no fitting room
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November 2019 by Gustavo Garcia
4 cashier machines available, only 2 operating and a line of 10 customers waiting.
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November 2019 by Mariana Escobedo Baños
A good place
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October 2019 by K. L.
The employees here are never happy, and always rude. They don't care to greet you, they are more focused on putting all clothes on the return rack in its place. I only ever have time to shop on the weekends and at night they've already turned the music off an hour before close and they make sure to give you the stink eye to guilt trip you coming in an HOUR before they close. Then they wonder why you come back a different day to return your items because you feel like you can't try anything on, or they tell you that the "fitting rooms closed" (true story). If it weren't for the reasonably priced clothes, I would have stopped coming here
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August 2019 by Christine Leslie Rullan
Lots of good low prices summer clothes on sale....
