-
March 2024 by Paulina Sanchez
Robert A. was super helpful and took care of everything for me! Most definitely recommend coming to this location! Whole process did not take too long at all!
-
March 2024 by Julia Shirley
Veronica is very knowledgeable and professional at what she does she exceeded beyond my expectations with all my questions, and answered everything. We are thrilled with the outcome and expect to return the following year with her as we felt very comfortable with how everything was explained and handled and most importantly without feeling rushed. Thank you!
-
December 2023 by Jamaul Beach
Great service and friendly staff that are enthusiastic about all tax related needs thank you to Alejandro, Maria, and Emma T Navarro I will recommend Jackson Hewitt to everyone
-
December 2023 by Todd Moss
This place SUCKS!! The preparer DOES NOT explain the fees and DOES NOT explain the the process! Has no knowledge of how to cancel a loan and has you signing consents that allow Jackson and Hewitt to SELL AND GIVE AWAY UPUR PERSONAL INFORMATION!! The amount of money greed now days is crazy!!
-
March 2023 by Brook Lily
Absolutely the most unprofessional business I've ever encountered. I'm currently awaiting a response from the general manager to possibly answer my questions. The incompetence is something else. UPDATE: still awaiting a response from your Client Care team after 3 attempts, no call back from the General manager or anyone from Jackson Hewitt. I would greatly appreciate a phone call considering I was a loyal customer for 28 years. Update: still waiting for a call back from the General manager?
-
February 2023 by Elizabeth Silva
I've been coming to location for a few years now. Lori used to do my taxes until she retired. Alejandra the store manager takes care of me now and she has been great to me. She's very professional and knowledgeable.
-
February 2023 by Brett Savage
Alejandra Peres office manager of Jackson Hewitt was so helpful today. She took all my calls and saw me as soon as I made it to the office. Excellent people skills and very helpful. I highly recommend her and this office.
-
February 2023 by Dulce Corona
Had such a great experience Alejandra Peres did an amazing job explaining everything to me. Also she was amazing with my children I would definitely recommend her to my friends and family.
-
February 2023 by Alejandra Ramirez
Had such a great experience Alejandra Peres did an amazing job explaining everything to me will recommend her ? I come every year just because of her on how a great customer service she has.
-
February 2023 by John Monte
Excellent advice and service! Quick, easy, flawless! Ask for Veronica Tamayo - she is the best! Great price too!
-
February 2023 by N Flores
I always know my return is in good hands. Haven't had a problem the past 5 years. Have gotten the most from my returns as opposed to others tax preparers I've worked with in the past.
-
February 2023 by mario escobedo
Came from Los Angeles to do my tax here in chula Vista...because I trust these beautiful Hewitt staff....
-
January 2023 by Joshua Callaway
Jackson Hewitt is amazing. All their staff/tax preparers are competent and really good about walking you through the entire process and explaining everything. They do what they can to maximize your tax returns. The ability to file early in December and receive an early advance on your return allows helps around Christmas time. i have been a loyal customer for the past 4 or 5 years now and will continue to do my taxes with them for the years to come.
-
December 2022 by Paola Quintana
I always do my taxes here for years ..but not this year ..have no idea what her name was ..she seem really stress ..I felt it didn't matter if I wanted or not do my taxes there..kinda rude..I am paying to do my. Taxes it's not free
-
April 2022 by Jay A.
I waited 20 minutes for my appointment that lasted 15 minutes. They did not honor the coupon I was emailed because she didn't like the idea of only being paid like $20 for a simple return. She told me she's not going to be paid $20 for her work. I let her know the coupon was why I came in and she said just said no she wouldn't take it. Nothing was dong to fix the situation she just said she would stop the tax return which wasn't going to fix anything as she had already done the return. This is coming from their office manager. Will not be coming here next year as I only came in because I had the coupon.
