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February 2024 by Brigitte B.
I worked at JCPenney in 1988, it was very nice. I am from Canada It was my very first job in Chula Vista. So long ago.
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February 2024 by steponya1
We purchased a ring in November, but it didn't ship until December. Being AD military, I wasn't home to receive it. Maria helped us with the return. She was amazing!!! She also helped us pick out the perfect necklace and matching earrings for Valentines Day! Thank you Maria! We won't go anywhere else! We truly appreciate you making us feel like family.
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February 2024 by Maria M Corral
Good place to Shop
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February 2024 by Rosa Isela Rico
Good specials
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January 2024 by Matas films
I don't know if they're Going Out of business but everything is 50 to 20% off
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January 2024 by Mario Bunch
always has everything we need!! and more!!
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January 2024 by Shelby
Good service and and always has good deals.
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January 2024 by Juan Hensley
The specials! It's an American icon!!
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December 2023 by Nora Corona
The cashier was very nice and very helpful , he answered my questions and even though it was a bit busy he gave me the time that I needed and not hurried me out , thank you
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November 2023 by Yadira Van Horn
I like to visit the store because I can find a lot of things for me and my home.
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November 2023 by Larry Lorenz
This location has a lot of clothes, but very limited everything else.
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October 2023 by Heather M.
Biggest online order nightmare of my life !! So I made an online order because I do not get around so we'll anyways so my packages come flip flops and what was supposed to be a necklace but the paper work said bracelet. One of my packages never arrived so I had to make a police report. Not to mention all the times I had to call Jc pennys and they had me go to the store 3 different times to return the necklace but again the paper said bracelet so big waste of time and did I mention 3 times I went to the store. Now I made my order on the 3rd and I still have not received my refund after all that. Horrible experience I do not recommend online orders and i especially do not recommend their jewelry department online now the ladies in the store different completely different they understood my frustrations and tried their best to assist me the people on the phone are reading what to say it seems and no matter how off what they were saying they said it like they don't have a moral compass or something. I wish I could give them negative stars !!
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July 2023 by Odalys G.
employees do more then others and the once do nothing don't get in trouble as a client goes there a lot see it the managers have a lot favoritism towards some many employees don't last long but love few employees some need improvement give credit where is due and patience from managers there training is bad too my aunt worked there in COVID she got trouble for not knowing stuff they never trained her for unprofessional need someone to clean this place up
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July 2023 by Greta Kanegae
Ordered an item online and it was ready for pick-up quicker than stated. Great sale on bed linens as well
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July 2023 by Jorge Valladolid
They got the vision street wear merch.