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February 2024 by Laura Chechel
Maria was extremely helpful and kind. She listened to our needs and showed us options that aligned with our wants. We were able to pick out a mattress and schedule delivery for 3 days after the purchase. Highly recommend this store and working with Maria to find a mattress.
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February 2024 by Steve Mitchell
Maria was truly a pleasure to deal with. Her follow up was great.
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January 2024 by Monique McCoy
So helpful in getting me the mattress I wanted at a great price. I’m very happy with Jerome’s
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December 2023 by Greg Delgado
My wife and I had a great experience working with Maria. She was very patient and helpful in our decision to purchase a new mattress. We will definitely be recommending our friends and family to Maria when there looking for a new mattress.
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December 2023 by Hiker SanDiego
Great patience with an older buyer, knew about all the bells and whistles, helpful is making a buying decision.
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December 2023 by Jorge Marroquin
Very clean, professional, and knowledgeable staff, good selection of matress and prices to fit every budget from $ to $$$$ plus is located in the Otay Ranch shopping mall next to Carters
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October 2023 by Glen Masumoto
I purchased a mattress and adjustable base from Maria Ramos. She was so helpful guiding us to make a decision comparing numerous mattresses from very high end to promotional models. We ended up in the middle and look forward to the delivery next week. I would recommend Maria and the Dream Shop to really compare a variety of mattresses. Her knowledge and patience with no pressure made the decision easy.
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October 2023 by Trish P.
Salesperson Maria Ramos was excellent at showing various options for mattresses and accessories. She is very personable and listens to the customers needs. Excellent salesperson!!!
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August 2023 by fer gonzalez
This is a nice storeThe workers y so nice and explain everything thank you Maria and happy birthday .
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December 2022 by Robyn C.
We got our couch delivered today. They brought it in, unwrapped it, put the feet on and even arranged the throw pillows. So happy Juan V. located the couch we wanted. He placed the order and we received it within 2 days! Incredible during the week leading up to Christmas. Thanks so much!
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August 2022 by Maya K
Ms Maria was so kind and helpful!!We chose an amazing mattress which inclines for head and feet. I am very pregnant and her suggestion has helped with my sleep and multiple aches in body.Her very knowledgeable and sweet support was greatly appreciated:)
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July 2022 by Erlinda Nelson
The employees are helpful and friendly and pleasant
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July 2022 by PallasNecy Athena
Our salesperson Nick’s awesome! He’s very knowledgeable on the pieces of furniture that we’re interested on getting. He’s very accommodating, patient and honest! I would get the rest of my furniture from him.
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July 2022 by Daniel H.
If I can give my experience at this location zero stars I would. Went in to the store March 06 bought a sectional from here for 4500 dollars. Then delivery came and the nightmare started. Guys who delivered the furniture were great, but they told my wife the order was incomplete and would be corrected in a couple of days. The delivery did not have the electrical wires it needed to make the power sectional recline and the controls on the coach work. After being patient with them for 3 solid months calling the store getting the run around for months not weeks or days as you would expect after paying 4,500 for a coach. We requested a refund because they could not complete the order fully on July 1. They were quick to come and pick up their furniture and take it back but still almost 5 months after purchase no money and they refused to give me a timeline. We spoke to several corporate employees and nobody seems to know why the store refused to give me back my refund. Please take your business elsewhere. Corporate office please help.
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June 2022 by Santiago F.
Absolutely loved the friendly, knowledgeable and non-pushy customer service provided by Maria Ramos. Would recommend shopping when she is working. We did our research and shopped around for what we wanted and honestly Maria made all the difference and is the reason we bought our items at this location.
