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March 2024 by Andrea Vavra
Vincent helped fix my mothers glasses!!! We are on vacation and she fell and he perfectly fixed them for free…
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March 2024 by Miriam and Omar Torres
I truly appreciate you Vicente for fixing the issue I had with my glasses. Sometimes problems occur that our not under our control and Vincent definitely made things right! Very friendly and very great customer service. I recommend this lens crafters as they have the best prices! And Service!
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March 2024 by Alyssa Martinez
They’re great. They do free glasses adjustments even if you don’t buy the glasses there. Vincent was great at helping me out today :)
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March 2024 by Monica Perez
Great!! Customer service with Vincent and AshleyVery polite and professional..def will be back
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March 2024 by Lidia Arellano
I highly recommend this place. I had my eye exam and two pairs of glasses done here. I’m extremely happy with tue outcome, both Doctor Duong and the staff are very helpful, professional, kind, knowledgeable and very patient with me. I thank everyone here who helped me decide on my glasses. Alexyss, Ashley and Vincent, very friendly and honest people. I’m very happy with tue services and my new glasses. Thank you Alexyss for helping me. Will be back for more sunglasses soon.
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March 2024 by steven mcgee
Great experience at this Lens Crafters the doctor is very knowledgeable and the staff is great.
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March 2024 by Samantha Palacios
Great customer service from the whole team. They were super friendly throughout the process and very attentive to any questions and concerns. This is definitely my favorite Lens Crafters.
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March 2024 by David Cowart
I really enjoyed my experience at this LensCrafters. Melissa was super helpful and patient as I took my sweet time. Trying to decide which frames I liked. Would definitely recommend!
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January 2024 by Chaya Mua
Alexis went ABOVE AND BEYOND! She needs to run for presidency with that charm! We totally loved her customer service and her knowledge! We tried on at least 20 pairs and she was not bothered! She was so cheerful and such a sweetheart! I’d definitely come back to the store solely on her customer service!
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January 2024 by Angel Lopez
Excellent service and attention from Mr. Vicente
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December 2023 by Henry Lad
Well it doesn't get any better than LensCrafters at Macy's. Vincent and Melissa, will do. You right!!!I broke the arm/temple on my glasses. And Vincent did not try and sell me anything. He informed me that it snapped off and there's no way to fix it. He was kind enough to offer me information on a repair shop down the street, but we both agreed that it will be a waste of money...Vincent went out of his way to find a solution and taped my glasses together. I truly appreciate him caring!If you are out and about in Chula Vista and you're not sure what to do. Go to Macy's and while their go visit LensCrafters at Macy's you'll get a wide selection of glasses and outstanding customer service!Guess what? They also have eye exams for only $124.
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December 2023 by Dennis A. Tony Gidron
Manager very helpful. Always a plus when you are greeted by a true professional. Walked in because I sat on my glasses. Manager Vicente Carmona assisted me. He put the frame back on my glasses. Great job, truly a pleasant surprise. Recommend paying them a visit. The experience is fantastic.
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December 2023 by Cesar Lucrecio
Shoutout to Vincent and Rein @ LensCrafters for amazing customer service. Quick fix on my glasses, no hassle. I truly appreciate their expertise and dedication to customer satisfaction. Highly recommend LensCrafters
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December 2023 by Gabriel Romero
I was very pleased with the service and received excellent customer care. I got the glasses I needed but the price was a bit excessive. I paid over $400 for a pair of glasses but was very satisfied with the help that I got during this process.
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October 2023 by Vanessa Bogus
Ashley and Alexis had wonderful customer service. They were very nice, knowledgeable and made the experience easy !
