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January 2024 by Olivia S.
My family went here to shop for a quince dress. The customer service at this shop was excellent. We went to several dress shops and this one was one of the best when it came to customer service. They have a wide variety of dresses with competitive prices.
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November 2023 by Rosie & Izzy IRL
Good experience staff was nice and helpful . However giving the store a one star because they do charge $25 dollar for appointments. I was okay with that charge but unfortunately my grandma passed away and the funds we were going to use for the dress is now being used for funeral expenses. I explained the situation to the staff yet they refuse to refund the appointment fee . I’ve never been to a shop that charges for not buying anything. Will not return here for future purchases or recommend the shop to anyone. Great selection of gowns but for the fee I’m not returning it made me feel very uncomfortable. I wouldn’t want anyone to get charged for nothing !
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November 2023 by Valeria Lopez
"I had the most wonderful experience at Lilis Creations for my quinceañera dress shopping. The staff was incredibly attentive and patient, helping us find the perfect dress that made me feel like a princess. The selection of dresses was extensive, and the quality was outstanding. Lilis Creations truly made this special moment memorable. I highly recommend them for anyone looking for top-notch quinceañera attire!"
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November 2023 by Valeria A.
Great service really polite people help me get my Quincenera dress really affordable really recomend
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October 2023 by Valerie Montoya
Horrible service. They don't know how to measure men's tuxedos, returned the men's tuxedo for pick up 3 days before the XV event and the suits did not fit. They messed up on the suit sizes and had to make adjustments because of their mistake. The suits quality were very cheap and ugly. There was an expectation that the suits would be slim fitted. I asked them for the suits and wanted to be delivered next day delivery. They told me they would be able to and then denied that request. They said tuxedos would be ready Saturday morning which is when the XV event is. Very unprofessional. They did not give me a full refund after they could not provide the services that they promised. DO NOT GO RENT SUITS HERE.
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October 2023 by Andrea Montoya
If i can give 0 stars I will. Horrible service for Tuxedos. They do not deliver what we asked for. It’s like they show you the product 3 days prior to the event and do not give you time for them to make the corrections. Save yourself the headache and go to friar tux.
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May 2023 by Daniel
Need a Tux? GO HERE! Lili's creations has been around for a while and it's the only place I gone for year's. They know how to treat a customer, working around the clock to satisfy them.
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March 2023 by Cristina Hall
Lili's helped us find the perfect Quinceañera dress, crown and bouquet. Staff all were helpful and always available to answer any and all questions and concerns.
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December 2022 by Esther M.
I had the unfortunate experience of stepping foot in this poorly ran RACIST establishment. If you are ANYthing other than Hispanic DO NOT expect them to acknowledge your presence or get any kind of customer service minimal attention. My friend and I walked around looking at dresses for an upcoming ball.. we literally had to ask if someone could assist after being ignored for at least TEN minutes, It was at that point that a woman behind the counter said in very nasty tone that "they were closed" WHILE they were assisting a customer that was Hispanic... As if that wasn't enough insult my friend informed her that there was another employee standing directly behind her that wasn't doing anything and maybe she could answer some questions about some dresses she had. ( dresses she was looking to buy for over $1500 by the way) The lady behind the counter said our employee cannot assist us because she only spoke Spanish to where my friend informed her that I speak Spanish and I can translate very reluctantly she proceeded to ask who the dress was for and I informed her that was for my friend who is African-American. She looked her up and down and took her to a section of what I would like to call "clearance" dresses of about five hideous choices and said that the other dresses were specifically for Quinceañeras only. Do not spend your money in this whack prejudice store they definitely lost out on a big sale today.
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December 2022 by Emilia L.
Lili's Creations did my quinceañera a year ago. I began planning my quince just before COVID hit. Dress shopping was a breeze and I felt like a princess. When COVID restrictions put a stop to all of the effort that we had made, Lili's Creations continued to communicate with us and made sure that my special day would still happen. Once restrictions were lifted and it was safe to have large parties, Ana and her team got right back into helping us plan my quinceañera. It turned out beautiful and everyone had a great time. So, if you're planning on having a quince choose Lili's Creations! They're great at guiding you through the planning process and they make sure that your day will be filled with joy.
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December 2022 by Adriana Molina
Great price. Great customer service and Amazing and clean dresses
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November 2022 by ALEX TORRES
Great, warm service no imediate sale willing to work with payment plans.?
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November 2022 by Cecilia H.
Best customer service in town! There is alot of quincañera stores in chula vista on third Ave, but nothing will compare to this place ! Their customer service is outstanding, their selection is great! The place is comfy . We looked and booked appointments at other places and kept on coming back to this place all other stores have basically same selection and always felt rushed .Having 2 quincañeras made it even harder. Third appointment AT LILI CREATION and the girls finally said YES TO THE DRESS!!! THANK YOU FOR ALL YOUR PATIENCE AND OUTSTANDING CUSTOMER SERVICE!!!
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October 2022 by Marina Gonzalez
Liliis Creation Bribal /Quinceanera dresses was amazing. The customer service was outstanding. Ms. Karen made time for my daughter to try on a dress without an appointment; she was awesome.Maria the dress consultant answered all our questions and made the process so simple and easy. She listened to all our questions and gave us direct answers. She was super helpful!!!!Marisol assisted with the fitting of the dress .She was down to earth when helping my daughter with her dress and attentive to her. Go Softball This place is a must. They made us feel special . My daughter said YES to the dress.
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September 2022 by Marcela R.
My daughter and I took a friend wedding dress shopping today, I'm so glad this was our first stop. They had a beautiful selection of formal dresses for different occasions at reasonable prices. They made our friend feel special despite the fact that she was a walk-in that needed a dress on a budget ASAP. They were friendly, patient and courteous and did their best to accommodate her needs without any added pressure. Thank you to both Ana's for making our experience memorable!