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December 2023 by Nikole Azhocar
We went to this store twice today, once at 11AM, not another costumer in the store, and again about 1PM. The reason for my trip back to the store (20 minute drive) was because the return policy is only exchange and I wanted to make sure my daughter was comfortable in the dress we chose. She is 11 years old and has some sensory issues that make shopping for clothing a bit more difficult for us.The reason I am giving this establishment 1 star is because of a "try on policy of 6 dresses" and the rude demeanor of the male associate. My daughter tried on multiples of the same dress, different sizes and also different textures of dresses. She will be in a wedding, we want her to look beautiful but also be comfortable. The male associate interrupted my phone call (with the bride!) to tell me she could not try on any more dresses. She tried on 6. Again, multiples of the same dress because we were trying to figure out which size was best for her. I was going to purchase two dresses from this store today, another for my 5 year old, which I had already picked out at 11AM. Not another customer was in the store with us. Blew my mind that they'd turn away money with NO ONE in the store. Anyway, I won't be back and neither will our family or friends.UPDATE: I up’d this rating from a 1 star to a 2 because the store does have a great dress selection. Also, the woman who assisted me was helpful and kind.
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November 2023 by Nikole A.
We went to this store twice today, once at 11AM, not another costumer in the store, and again about 1PM. The reason for my trip back to the store (20 minute drive) was because the return policy is only exchange and I wanted to make sure my daughter was comfortable in the dress we chose. She is 11 years old and has some sensory issues that make shopping for clothing a bit more difficult for us. The reason I am giving this establishment 1 star is because of a "try on policy of 6 dresses" and the rude demeanor of the male associate. My daughter tried on multiples of the same dress, different sizes and also different textures of dresses. She will be in a wedding, we want her to look beautiful but also be comfortable. The male associate interrupted my phone call (with the bride!) to tell me she could not try on any more dresses. She tried on 6. Again, multiples of the same dress because we were trying to figure out which size was best for her. I was going to purchase two dresses from this store today, another for my 5 year old, which I had picked out. Not another customer was in the store with us. Blew my mind that they'd turn away money with NO ONE in the store. Anyway, I won't be back and neither will our family or friends. UPDATE: I'm moving the rating up to 2 stars because the dress selection was great and nice quality. Also the woman who assisted me was helpful and kind.
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October 2023 by Angie G.
Had a great experience picking out a dress for a photography session. I was greeted immediately, and I was asked what sort of occasion I was shopping for. My daughter and I provided some ideas of what we were looking for, and the wonderful sales lady pointed out several dresses to consider. In the end, my daughter was set on one of the first dresses she saw. We purchased everything - the dress, petticoat, shoes, and headband. We were in and out in about 30 minutes. Daughter's face says it all. I was pleasantly surprised to see that there were great dresses at all price points, including some extremely affordable and gorgeous dresses on sale in the back of the shop. In response to some negative reviews - Some of these dresses are very elaborate and delicate. I was clear with my daughter to handle with care and only pick up dresses she was really interested in trying on. Being respectful of the merchandise was the least we could do. All around a great experience and I'm sure we will be back.
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September 2023 by Gabriela F.
Beautiful outfits for baptism. Great selección & service. We bought my granddaughter's outfit accessories. The shop attendant that helped us was very patient and kind. Very happy we chose this store. Great quality and service.
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September 2023 by Pam M.
We went here with a 4 & 5 year old to shop for flower girl dresses. The staff has SO many rules, it was an uncomfortable and stressful shopping experience. The rules list is unbelievable- - maximum 6 dresses to try on per child - you can try on shoes, but you are not allowed to wear shoes with dresses -kids cannot spin or twirl in the dresses -they can't walk around in the dresses On top of all of this, they hardly have sizes available. We left and did not buy anything because the only available dress for both girls was $150 a dress. Unbelievable. Not recommended at all, despite the large inventory.
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September 2023 by Vivian Sanchez
Nice dresses but watch out for the guy at the front counter. Stares at you like a hawk while shopping without a hello or smile, just waiting for you to break a dress to charge you.The ladies who work there are nice though.Update: The owner decided to respond.It’s not the fact that I paid for the dress it’s the way you came up to me. There’s a certain level of customer service that you need, to demand people to pay for stuff and you don’t got it. That’s why everybody complains about you. Also we didn’t know it had a hole in it until you came up to us otherwise we would have obviously paid for it and not put it back on the rack. It looked like you poked a hole with your finger because one of us accidentally stepped on it and there should have been a tear not a hole…
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September 2023 by Isis Nohemí
Love this place. They’ve been around forever. I got my first communion dress here and I got my daughters dress here. Will be back next month for my sons baptism suit. Love love love
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September 2023 by Dunya Karrawi
Worst store I have evert been to the worst of the worst I would give it -10 if I can so unprofessional so rude 0 customer service absolutely horrible never going back there no wonder why they don’t have any customers ??
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August 2023 by marina mackowiak
I couldn't log in the website that's on the bag. they said if you log in thru etsy and look for little kid's wear you will find it just FYI
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May 2023 by Andrea H.
Great dresses but horrible customer service. One is only allowed to try 6 dresses and they will not even let you try on one more if need be. They stay right next to you as if you were going to steal a dress. They speak to you in a condescending tone. Just a horrible experience overall.
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April 2023 by civan kakos
This store is the worst store ever. The prices are so expensive and the guy who work there is so rude and doesn’t have customer services.I don’t recommend any body go there
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April 2023 by Alicia Rayo
The dresses they had were great!! And prices were good but the service was not great the man at the register was rude af.
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April 2023 by Alicia R.
The dresses they had were great and at reasonable prices but the customer service was no great the man upfront was not very friendly or welcoming! RUDE AF
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March 2023 by jose ramirez
If i can give zero stars i would. Went to look for dresses for my daughter and employees were talking bad about a customer loudly, while the customer was in the store. So unprofessional they rather gossip about customers instead of helping me when asking for help. Do yourself a favor and don’t bother coming here not only will they talk bad about you,they will judge you and force dresses onto you as if you don’t know what size your own daughter is.
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January 2023 by Loco GLitch
Very nice staff. This was the second time we have visited and the gentlemen behind the counter has been very helpful both times. We will shop here any chance we get.
