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June 2025 by David Nguyen
I went in here and got my SIM changed into my iPhone and Elliot was a super professional and changed it out for me in about three minutes. I’m very satisfied with my experience here. Overall customer service was excellent. The vibe was good. Environment was friendly even the customers are friendly Great Metro PCS location would stop by here again thanks a lot.
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May 2025 by june firm
Nash was great. Helped me out with my phone and brought it back to life. Looks brand new againn
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March 2025 by SHAHMAT TANZIM (ARNOB)
Cam here to switch to lines from Cricket with my friend. We talked with the customer service representative and they told us that two iPhone 13 would cost us only plan and taxes. No activation fee and the phones are free.
Here they gave us a price of 250$ on each phone. $500 for two phones . These guys ar not salesperson they are scammers. Stay away from the store or you'll get robbed as well.
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September 2024 by Julio Santiago
Helpful people and great environment
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June 2024 by Rosemary Pollard
Service, early opening is great.
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April 2024 by carlos Buenrostro
Excellent
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March 2024 by Javier Luquin
I don't understand why this place is not open at the time it was scheduled. I have a busy life. How can you help me with problem???
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February 2024 by Roe Led
Very kind and attentive
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January 2024 by Roberto Gomez
A couple of hiding fees I was supposed to pay 21 for taxes,65 for the line and 25 activation fee which adds up to 111,but they charge me 126,it’s not that much and don’t really care buts I ask what was the other fee about and she didn’t know what what to tell me,I just want to know what your charging me for that’s why it’s supposed to be no yada yada right?
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January 2024 by miguel carrillo
Good service, very attentive the lady who assisted me
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November 2023 by Melody Moreno
They kept us hostage for 3 & 1/2 hours to buy a phone. Had to come back in the following day due to the incorrect info entered on my application. Got home only to discover we had to come back in due to the wrong birthdate being entered. Now upon arriving home we discovered the entire process had to be redone due to cancellation. After three trips to that store with those inept people they had locked my phone and informed us we had to drive back down there again to unlock it. They were rude, disrespectful, and actually talked about other customers in Spanish behind their backs. Mean & ornery. I was listening on the phone after asking for a refund when they ( the men) said they would call the police if we showed up. A 72 year old and a sickly 69 year old woman scared them. It was because we asked for a refund is why they got scared. I'm calling the BBB and everyone else I can to amend this type of treatment of the elderly. They'll keep you in store for hours on end without a second thought. RUDE...
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November 2023 by Jesus Gomez
Very friendly helpfull and attentive feel good get good customer service Isabela great job helping customers
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November 2023 by Jesus creator “Amado” G
Very friendly helpfull and attentive feel good get good customer service Isabela great job helping customers
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July 2023 by Ernesto R Márquez II (Ernie)
The employee by the name of Isabella went above and beyond her responsibilities. She was able to merge two different accounts into one of my own. She also had my auto pay changed to a different day, for my benefit. Also was able to recommend a new phone. She did all this with a smile. I'm a difficult individual to tolerate. All in all, a pleasant experience in this store.
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September 2020 by Jose Romero
Good customer service, they always try to help you.
