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January 2024 by ruth espinoza
Mr. Buu is very attentive to my concerns. He also explains the process to me and the findings on their inspections. He explains the importance and the necessity of some findings and the options with no pressure at all. He provided me with a ride to go home while my vehicle is being serviced so I don’t have to wait for a long time at the serviced center as well as providing me a ride back to Nissan center after the service was completed . The serviced indeed exceeds my expectations.
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December 2023 by Christopher Calhoun
Jose helped me out it was a professional straight to the point interaction. Any questions I had were answered promptly and Jose helped me figure out one major repair that was covered by Nissan goodwill since my vehicle was 8k miles past warranty which resulted in 90% of my parts and labor being covered still. Very good news especially during the holiday season
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December 2023 by Ma Jane Lorraine Stanza
Cesar always meets the customer's needs first and is very considerate about our situation. He clearly is very compassionate and is also professional with his work. Thank you Cesar for always looking out for us, we will always go to Mossy Nissan because we have complete trust in what he does.
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December 2023 by Robby Stewart
I was greeted by my friendly service guy, Carlos Armas, who treated me so kindly and respectfully. I was very impressed. My car was taken care of very quickly and because of Carlos and the entire staff, I will continue to have service at Mossy Nissan in Chula Vista!
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November 2023 by Angel B. Mendivil
It was a great experience; it was my first time buying a car. The service that Fernando provided was amazing; he explained everything and guided me through the entire process. It was a fantastic experience, rated 5/5."
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November 2023 by Alicia
Luis is AMAZING. Ask for him when you’re in need of a car! Went in very uncertain of my options and he walked me through everything. It was the easiest car buying experience I’ve ever had. Diego in finance was very thorough and made sure I knew all of my options. I’ll choose them every time.
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November 2023 by Sharlene Villegas
Great experience! This is our second time working with Israel at this location and he never fails to amaze us with his great customer service skills. He was very helpful and informative every step of the way. He explained everything made sure the process went smoothly and we got everything we requested. He was very accommodating. We look forward to working with him again and will recommend him and this location to all our friends and family!
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October 2023 by Nate A.
Would have to say this place has had the worst possible given experience as me and my mother have been mocked by the staff here at mossy Nissan. On our initial visit we didn't come to the agree cost which was understandable, but then was met by several calls by those that helped us Martin and Jesse trying to work with their new price. Then finally one day they text us saying that we'll give you the agreed price we then schedule an in person appointment with martin and Jesse a week in advance. Once we come in at the appointment we are met with a person we never talked to before with both Martin and Jesse conveniently not being there. Already aggravated with them misleading I was thinking "it'll be fine whatever as long it was the price we agreed upon through the phone." Unfortunately that wasn't the case with us being met with the quote being the original price just taking out the already preinstalled alarm. My mother and I clearly upset we walked about telling them thank you for wasting our time. Then comes today we had another appointment scheduled after Jesse and Martin being rude they gave us a price we couldn't refuse and with them giving the benefit of the doubt we gave them another go just to be met with vehicle conveniently being sold as our appointment is 15 minutes away with no courtesy in regarding us of the following matter. If this is what a clean and reputable business looks like i highly recommend going somewhere else if you would like to save your time and effort. I can gladly say Mossy Nissan has lost my future business and that if you must talk to a sales person please avoid Jesse and Martin.
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October 2023 by Daniel B.
Great customer service and friendly staff. Araceli helped me out. I needed to grab some parts for my v8 swapped Nissan Frontier so we needed to do some cross referencing. They were able to provide me with everything I needed in a timely matter and answered all my questions. Highly recommended!
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October 2023 by Celeste G.
I would give this place a minus 5. The salesman Jesse Mendossa SOLD MY HUSBAND A CAR. BY PHONE Thursday early evening said he was doing the paperwork and would email it to him. My husband kept calling and th3 told him he was busy. Today he called and they told him the car was sold.VERY VERY UNETHICAL DEALERSHIP AMS SALESMAN.DONT BUY CARS FROM THEM
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September 2023 by Makeisha Villery
I received the BEST CUSTOMER SERVICE EVER !! These 3 gentlemen Israel, Cristian & Diego went above and beyond. I appreciate it , the entire staff were incredible, very friendly and professional. It was 2 late nights , and I was still greeted as if I were their first customer of the day!!!! I love my new car!! I would recommend this dealership to anyone; if you’re thinking about it , go ahead you wouldn’t be disappointed!!!
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September 2023 by Maritza Rivera
Awesome service and attention! Nestor and Jose and amazing at explaining everything. The attention and customer service is great, from the moment I walked in to the test drive. They took the time to explain everything and provided options that fit my budget. I am incredibly grateful for their help because they made the process easy and manageable. Thank you, Nissan Chula Vista!
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August 2023 by Carolina Garcia
If you are looking for a car look for Nestor! Fast communication, helpful, understanding, polite, goes above and beyond. Nestor was very helpful on getting me exactly what I was looking for, picked up the vehicle for me, worked with me on getting me the best price out there. Finance manager was amazing as well, I have bought 4 cars from them and I have always been pleased with their service. Great team work!
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August 2023 by Karen Cerecer
Nestor was amazing!! He made sure to explain everything to me thoroughly and made me feel so comfortable. I honestly recommend 100% to seek for Nestor’s guidance when buying a new car!!
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August 2023 by Gibran Hernandez Ramirez
This was the fist time for my wife and I purchasing/financing a vehicle and the Mossy Nissan Chula Vista team made this experience very special.They treated us like family, they took the time to explain every detail, answer our questions and advice us to make the best possible decision in our circumstances.I really want to give a special thanks to Edgar (sales consultant), Abdul Mahmoud, and Maria Gomez!Thanks for helping us and treating us like family!
