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October 2023 by Claudia Tapia
The personnel who work here are wonderful!! You feel welcomed from the minute you walk in, and they even have tables for kids! Eri helped me, and she was excellent!! Caring, knowledgeable, patient, loving, and super nice. I appreciate her very much! Thank you so much Eri for your help! I couldn't be happier!!
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September 2023 by neal sotto
Good! Lot’s of customers, line to the teller.
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July 2023 by E W.
I've been a member of this institution since I was 10 years old. I went to this branch location and my experience was subpar. The greeter at the front does selective greeting. (She wasn't with a customer either) The management will lie and tell corporate that they spoke to you about an issue when words were never exchanged. I was so upset I told corporate to check the cameras. Don't lie on customers!! I will NEVER come to this location again.
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May 2023 by Mary M
I always receive great service here. Other pros: Lots of parking, convenient location, convenient operating hours. They recently changed their closing time to 6:00pm which helps if I need to make a transaction after work.
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May 2023 by Adrian G.
Absolutely one of the worst branches I've ever walked into. Communication between these employees is at an all time low. They have untrained tellers working. My time is very important to me, and all they did was waste my time here.
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December 2022 by Anthony K.
Employees where terrible and treated me with sarcasm. I hope they choke on their next meal fr
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November 2022 by John McHenry
Excellent, prompt, and friendly service whenever I go there. Employees are very helpful in answering any questions I may have.
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October 2022 by Eric
Ordered a cashiers check online to avoid the long teller line during lunch hour. Turns out you still have to wait in line and the teller prints out the check. No point in offering this service if it doesn’t speed up the process. You used to just pick it up from the front greeter. Wasted my time.
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October 2022 by m n
This I went here 3 times and those time I felt un welcomed. Does not greet and they are rude. Worst Navy Federal Credit Union I’ve been.
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October 2022 by Eric Dee3PO
Ordered a cashiers check online to avoid the long teller line during lunch hour. Turns out you still have to wait in line and the teller prints out the check. No point in offering this service if it doesn’t speed up the process. You used to just pick it up from the front greeter. Wasted my time.
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August 2022 by Sara P.
I have had nothing but issues with this branch, ppl working here have no idea what they are talking about. I've been here 3 times and every time I come to fix an issue I leave with a new one. I wish I didn't love the convenience of this brach, idk if the hassle is worth it. Wish they would invest in some training here :/
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June 2022 by Gabe R
The representatives here are near useless. We received email instructions to stop by a local branch for more information for their loans but the service representative here said most of the stuff now is done online and she had no other information.
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April 2022 by mely non
This I went here 3 times and those time I felt un welcomed. Does not greet and they are rude. Worst Navy Federal Credit Union I’ve been.
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February 2022 by Diana C.
Although there's no drive through, the line moved very quickly to use the ATM. Don't be like me and follow the directions on the screen on how to insert a check you are depositing or it won't accept it lol. Great location for sure!
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November 2021 by Loretta Middleton
Everyone is always super friendly, efficient, professional and so fast that the lines are never long! I love this branch & all the people who work there!
