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January 2024 by Eve Velasquez
Staff was professional and transparent. A detailed explanation of what needed to be done was provided.They did an excellent job and returned my vehicle on time as promised. I highly recommend this body shop.
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January 2024 by Andrew Hamblin
Super honest and fast turnaround. Got a previous quote from another mechanic that included things that turned out not to be broken, saved a lot going to PSA.
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January 2024 by Sampam
This shop is the most reliable, most honest, most efficient shop I have ever used!!! I discovered this shop by chance about 12 years ago and I have taken all my cars there ever since. From routine maintenance to major fixes, they always pull through! They don't over charge you either!As an example years ago I took my 3 year old Mazda to the dealer (I purchased the car from the dealer brand new). I think it was for tire rotation and oil change because I had a free service on the books. They asked if I wanted an all point inspection and I said sure why not. They gave me a whole list of things that had to be fixed. I took that list to Pacific and he ran his own tests. Basically told me the majority of the work didn't need to be done, they just wanted my money.Lastly, I am 100% supporter of small business, so do yourself a favor and take your car to this shop! HONEST 100%!!!!
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January 2024 by Isaak Briseno
Amazing service. They've taken care of me for the past 18 years.
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December 2023 by Albert Sebastian
Thank you to Guillermo and his team! They did an awesome job repairing my Mazda CX-9! Guillermo ensure that every customer is taken cared of! Thank you again!
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December 2023 by James Geddes
Pacific Auto gave me an initial quote, then. Ontactede when further work was required and asked if I wanted it done. The quoted price wa what I expected and paid. The work was done speedily and efficiently.
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November 2023 by David Martinez
Been taking my vehicles here for a while now..Guierremo, Lupita, & the rest of the other members have always been very attentive and helpful. They’re the most honest people out there that will get your vehicle up and running at a good fair price! I can always count on coming back for any of my vehicles in the future.
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August 2023 by Revel Sanz
These guys are the best in San Diego. I’ve been to a handful of auto shops while living here and have yet to seen another business as efficient, affordable and personable as Pacific Star Auto. Highly recommend!!
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June 2023 by Sydney Newman
Wiring this for a friend: My E530 Lexus 2004 was in a bad accident. A friend directed me to Pacific Car in Chula Vista. Now my car looks beyond immaculate and brand new. Guillermo and staff came to my rescue. I was impressed with professionalism, courtesy, and kindness. 5 star service. I live in Oceanside and would drive for miles, that is how happy I am. Do yourself a favor and check out Pacific Car, owner Guillermo.
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May 2023 by Haley S.
I love this place. Was struggling trying to pass smog and this guy is the man to go to! This is definitely going to be my new go to place.
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April 2023 by Milani L.
We've been bringing our cars to Pacific Star Auto and they tak such great care of our cars! The team there is very responsive and they definitely are trustworthy. I'm never worried about leaving my car with them because it's a team that definitely knows their craft. If you're looking for a place to help you with your car this is definitely the place to go.
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April 2023 by Ken Cade
Guillermo and his team always see to it that I get the best Service for money.Often times the shop is busy---- but that's a good thing!! It shows customers are coming back for repairs and/or maintenance.
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April 2023 by Ashlynn Pace
Great experience, great service, highly recommend Guillermo and his shop. Speedy repair time too.Services: Painting
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March 2023 by Angel G.
I've been knowing Guillermo since I was 16 years old in High School. I'm 27 now and all I can say is that every time I took my vehicle in for something, he always provided the best service and at a great price. He's a super good guy and truly cares and wants the best for his clients. This time when i came in, I had a problem with my front bumper for my 4 series BMW and took it to him. When I got it back it looked like I got a brand new bumper. Excellent work and at a fair price always. Thank you so much Guillermo and Pacific Start Auto for the great service. If you need something for you vehicle, Pacific Star Auto is the place to go!
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December 2022 by Helen B.
I found Pacific Star on RepairPal website. My car had failed the smog and needed to a repair for the code P0403 found by Smog Test Center. Pacific Star was available for the earliest appointment and when I brought my car in, the manager or personnel (named Guillermo) in charge was not available. Guillermo was really nice and HONEST. He had already ordered and ready to install the new EGR but verifying that the EGR was not cabled tight, he simply re-attached (and cleaned a bit) and instructed me to drive for at least 50+ miles and to return for a check-up to see if the check engine light will go off. I did and it worked and he only charged me $50. for the labor. He could have just replaced it and charge me whole lot more but did not. I did not go back to the old shop (ATD) where I used to take all my cars for services because I found them to be dishonest and rude (after change of management). I am happy that I have this place.
