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March 2024 by V. P.
We got an appointment on line for grooming for my dog who has a mild to moderate heart disease about 6 months ago. On the day of grooming, we were told that we needed a doctor's note for them to groom her. The office did not give us a call at least a few days before to tell us that we needed a doctor's note. We set up another appointment today ready with our doctor's note. Again this appointment was made on line about a week ahead of time. This time, the front office tells us they cannot do it because there is no Vet on site. Again, they should have called us ahead of time to tell us this requirement. They have a cancellation policy of 48 hours but they do not review the appointment ahead of time. Why wait for us to get there to cancel our appointment??? My time is as important as theirs. Very poor customer service. Also the price they indicate on their website does not include the additional fees of post grooming services.
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February 2024 by Andrew Galecki
Quick, efficient, friendly staff. Went in to retrieve a beta fish. Sparkles junior.
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February 2024 by Nathan Jingco
person working upfront
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February 2024 by J O
It’s where the pets go
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February 2024 by Estefany Mendez
My fur babies were really muddy from going on a hike. I called Petco grooming and they took my 3 fur babies the morning after my call!! So happy!! My babies smelled so good and were fluffy clean!
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February 2024 by Chester Felarca
Quick and helpful staff
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February 2024 by Sylvia Robles
Bad experience with dog grooming
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January 2024 by Sweet Ink Mx
Great experience, personnel is always happy to help or guide customers
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January 2024 by Patty “PPS” Lenges
Not impressed
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January 2024 by Miguel Garcia
Always a great option for my dog
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December 2023 by Greg Harris
Good selection, clean store and helpful staff. The charge for shopping bags now. Crazy!
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November 2023 by Teribaby Stewart
Loved the whole store of different animals & entertaining my grandsons BUT why sale dog treats that have sugar in it among other unhealthy ingredients?Thought Petco supports health in the animals.
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November 2023 by Sheryn S.
Honestly, had nothing but great experience here. I haven't used Vetco yet as well as the grooming services. The sales people are pretty competent and have guided me effectively in raising my first puppy, who's almost a year old now.
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November 2023 by Afro Aira
I went here to get a fish and none of the workers there were in anyway helpful when I asked how to take care of the fish I just got so my poor fishy died in 7 days because I took matters into my own hands… :(
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November 2023 by Masato Funatsu
Hard to find items we need. Employees are not friendly. Need more training. Not customer oriented.
