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January 2024 by Jessica M.
The grooming salon at this location sucks! Don't pay for sucky service! I've taken my Goldendoodle twice to this location and they always do a bad job! After 1 day my dog smells again and this is usually not the case with other groomers! Also, they took 4 hours and did not dry his hair completely, the excuse was that he did not let himself when this is not the issue at other locations. My dog is 1 1/2 years old and is use to being clean since we take him to his groomers every 2 weeks but this time I was not able to take him since his groomers closes earlier. I really feel like I got robbed!
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January 2024 by XA A.
Worst service to trim nails. My dog only needs the "thumb" nails cut and they charge as full on service. They didn't want to receive us because they supposedly were going on their break and my dog was "aggressive " I told them they must have their notes wrong and with a very bad attitude helped us. When I ask the lady, what time is your break so I know not to come. She responded , oh my break is in 2 hours. WTH? and she ended up saying how behaved and well mannered my dog was. I will not come back if they discriminate against a breed and don't seem to want to work
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January 2024 by David Reyes
Best customer service ever
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January 2024 by Angel V.
Brought my dog to the groomers twice and both times were not very good. The first time, he smelled good for about a day but it went away very quickly. The second time we went, we told them to use a shampoo that would make him smell good for a while. They did listen and he still smells very good weeks later. But we did get a call to pick him up early because he was whining and being loud. I do not think it was a problem with them but more of how my dog is a puppy and wanted to probably play with the other dogs. He was sent home not fully dry but it was not that big of a deal. You could tell that he was not scrubbed very well as his fur is shedding.
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January 2024 by Tania Gallardo
I always find what I need
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January 2024 by Jake Casdorph
They love our cats!
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January 2024 by Leona Villa
Helpful and friendly staff. I was only in the shopping part of the store, but they have a separate veterinary part, as well as obedience training classes, and a few cats available for adoption.
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December 2023 by Yesenia N.
I had the best supportive experience at this store. The male staff at the checkout and the female staff member were amazing. It meant so much to me to get helped with finding the right items for my new pet. The male staff was kind to give me an end hangs for gps name tag after I messed up the process to engrave the name. The female staff assisted me with the process to ensure it went smooth. I love that they sell teal collars and leashes for dogs. The color teal represents survivors of sexual assault and my dog will be trained to be a service dogs. My experience here was filled with so much support o really needed the most. I can barely function these days with simple tasks like shopping. If anyone is ADA or special needs this store is best with a staff that can really help you . I highly recommend this store a visit.
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December 2023 by Roberto Ortega
I always find what I'm looking for at excellent prices
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December 2023 by Luisa Alemany
Very friendly they have almost everything, good stocking and they give treats to my dogs they love it
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November 2023 by Sara Perdomo
The staff is very friendly. I go there a lot. I have a dog, 2 cats and some fish. The store is always clean. I always feel welcomed there.
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October 2023 by Chris Cervantes
Petsmart is a great store!! Very unfortunate for them to work with 501 woofs & wags (Kathleen Orozco) rescue that does not pay for the rescues vetcare bills are owed at the vet and this rescue is charging hefty adoption fees to adopters and they dont pay there rescues bills, this should be looked at corporate office beware of adoption events by this scam rescue
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September 2023 by Kathy H.
I have taken my dog to Nicole-Maria to be groomed for almost the past year & a half. She is excellent. Nicole knows her job & is amazing, patient & gentle with our dog. Mr Cash loves her!!
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September 2023 by Olivia G.
I have a 130lb German Shepard and grooming her is not for the weak but I must say, Michaela rose up to the challenge and she did an amazing job! Her nails were trimmed down perfectly, her coat is beautiful and the furmenator was much needed. I will definitely be bringing her back again.
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September 2023 by Paula C.
PetSmart is ok and usually has most of the things we are looking for. But the prices are usually high and there's always one cashier no matter how long the line is, and the service is really slow. Always end up waiting way too long just to pay for items, no matter what day of the year, or time of the day we come to this store