-
January 2024 by Pam I.
Who let the gen Z broccoli hair kids out?! WHO, who who who. That's right. Corporate did. Used to be a decent gym to do strength training. Then it became a zoo. PROS: Good amount of cardio machines on the upper floor, showers are fine (bring your own soaps), parking is easily found. There's 2 ways to cancel: In person or through a mailed hard copy signed letter. *Make sure that you've already or will be completing your minimum term*. CONS: Way too crowded, the meter on the phone app was always inaccurate. The high school kids promo was a corporate attempt at an extracurricular program to stop kids from inhaling f3nt4nyl in Chula Juana (a little too late for that huh). The broccoli haired kids in groups of 5 would take ages to finish taking turns using the smith machines and other machines. And that water fountain... Probably the nastiest tap water I've had to force myself to drink. I pity the more mature crowd who chose this gym out of pure convenience like I originally did. My advice: Pay the extra $$$ for a better gym if you have the means for it. Your fitness routine, need for space, and water bottle will thank you for it.
-
December 2023 by RE Agent
Planet fit took the 40$ future yearly membership although I called to cancel on the 1st of December and the 2nd of DecemberThis place is a total Ripoff ... buyer and customer beware of their bogus business unfriendly practices, They also wanted to keep me a client for another year,,,, hahahah !!! are you kidding me ?I am a member of a better Fitness place , way better and way more advanced by all means than Planet Fitness.
-
October 2023 by Rachel Ricchio
This has happened a few times now and needs to be addressed. I took this picture at 5:15 AM and there is no one here from the staff to open the gym. I finally ended up leaving at 5:30 am. There’s a long line forming outside of the gym with people quickly getting tired of waiting. If you’re choosing this gym to have 5 am workouts then I’d probably go elsewhere since you can’t guarantee that you will get a workout in when you purposely got up early. Most of us want to start our day with a workout but apparently you can’t guarantee you’ll be able to workout since hours of operation are not consistent. No use calling security because you’re just sent to voicemail. Disappointing.
-
October 2023 by Kim V.
The location of this Planet Fitness is excellent. It's very central and close to the grocery store, Macy, restaurants, etc. in the Otay Ranch town center.The facility is organized, clean, and not crowded.Sean gave me an orientation. He is very nice, patient and professional.He emphasized the safety features of the equipment for my safety.I am looking forward to exercising there every day.!!
-
October 2023 by Uriel S.
Friendly staff who are always helpful and keep the equipment clean. I usually come here around 2:30pm and it's not too busy. During summer break there will often be plenty of high school students so it can get busy.
-
September 2023 by Cobra M
Their system is ridiculous I call to cancel the membership and say that I have to go there personally and when I went they didn’t want to cancel my membership and told me to add a different card if I didn’t want to get charged and so I gave the membership to my boyfriend and told him to put his own card information so they would stop charging me and he did. I still keep getting charged this is so ridiculous, literally stealing my money and hundreds of money going to waste.
-
September 2023 by Liliana D.
I just had a break into my car I was at the gym for only 20 minutes before closing time. Saturday evening still daylight they broke the passenger window completely shatter and stole things that I had inside. It happened at the Otay Ranch Mall. Please be careful. Switching Gyms.
-
September 2023 by Valeria Lopez
I liked this gym at first . But now its become the hang out spot for lots of kids who dont know how to use the equipment and goof off. Not to mention the constant phone use while using the equipment. If you go to the gym, go for its intended purpose NOT to watch your shows and look on social media. There are lots of people waiting to use the equipment, be curteous. Very frustrating and annoying. Will be looking for another gym. Planet fitness clearly doesn't impose their "strict" no cell phose use policy nor their "lunking" policies.
-
September 2023 by Jennifer P.
Love this place, wish it were my home club! The ambiance us perfect, they have all the machines I need. Employees are very nice and helpful.
-
September 2023 by Brian Hernandez
Clean ,friendly place. The machines are in good condition. The crowd is cool friendly I met a few people that are regulars.
-
August 2023 by Brian “Rabbit” Hernandez
Clean ,friendly place. The machines are in good condition. The crowd is cool friendly I met a few people that are regulars.
-
August 2023 by greg hawkins
Nice gym in the Otay Ranch area. Can not beat the price, hand down the best in the area. However, can be overcrowded many days out of the week at different times, which is expected given the price. If looking to get fit and want to do with a budget, can't beat this place.
-
July 2023 by Roy Bartels
Very clean and a lot more quiet than other gyms. The atmosphere is great, and gym goers do a much better job cleaning machines after they use them versus other gyms. Also, I feel it's a better environment for my teenage girls to workout in. This gym has almost everything I need... just wish there was a dedicated shoulder raise machine.
-
June 2023 by Google user
Very clean and a lot more quiet than other gyms. The atmosphere is great, and gym goers do a much better job cleaning machines after they use them versus other gyms. Also, I feel it's a better environment for my teenage girls to workout in. This gym has almost everything I need... just wish there was a dedicated shoulder raise machine.
-
June 2023 by Wanda Hernandez
It's one of the CLEANEST and most inviting of all the Planet Fitness clubs I have visited. I also appreciate the fact that I have access to FREE combination lockers like no other club. In addition, I value the pride its staff/management exudes in maintaining all the equipment up to par for member's constant use. Regardless of day or time, I have yet to experience any wait time. I am a PROUD member of the Chula Vista Club and of Planet Fitness nationwide.
