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March 2024 by jorge torres
Hello...well...a place to rest and enjoy if you are on vacation or business, very quiet, pool, jacuzzi...of course depending on the season...very good for my taste and that is why I recommend it.. .Nearby activities: It's not about physical activity, more because it's close to the shopping center and restaurants...Great variety...
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March 2024 by Harper Muller
you can play fortnite on the computers???????????? ?♂️ ?♂️??Rooms: great view of walmartNearby activities: walmartSafety: safe and goodWalkability: walmartFood & drinks: yumNoteworthy details: very nice
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March 2024 by Johnnie Scott
Quiet spacious and cleanWalkability: Shopping nearby
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January 2024 by karla garcia
I cannot say ENOUGH great things about this hotel(felt like home) From Ro, Mr. Rojas ALL of the people who work here are the KINDEST, LOVING, and above all make you feel at home. My situation was a little difficult but they were truly supportive I mean Above and BEYOND supportive and kind. My Son and I actually feel like home here. Words will never be enough to THANK what they have done for us. If you want to feel at home please stay here. Sincerely, Karla Garcia??Safety: We were very safe here. Everyone was truly comforting. Felt very safe here.Food & drinks: Breakfast was so good.?
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October 2023 by Darlene Etrata
Clean Rooms, Staff is no. 1. Love it
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October 2023 by Diana Jeffries
I'm always happy when i stay at a residence in i feel at home. They have a fully equipped kitchen with a dish washer and all your amenities you need to cook a good meal. They have free breakfast everyday. The staff is always nice , i definitely recommend it.Food & drinks: There's alot of restaurants near by either directions you go. U can walk to them or drive.
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September 2023 by Robert Mahoney
Stay here on a weekly basis now, and was extended during summer . Excellent location, especially to 125. Lots of restaurants local. Tucked in a corner area behind condos, nice and quiet. Rooms are standard Res Inn. Staff is A+. Pool is nice, grille works great for cooking, nice fire pit for hanging out. Laundry is coin (come on, update to digital!), but room and machines are kept up and clean. A+
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August 2023 by Dana Acy
The customer service was outstanding. The staff was so pleasant and made every effort to accommodate my wishes. I highly recommend this
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July 2023 by Delia Marquez
Loved the service in the Chula Vista location. Staff was pleasant but the breakfast staff was outstanding! Love the smiles ans helpful hospitality!
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May 2023 by Walter J.
So back in December of 2020, I was stranded in Otay Ranch area of Chula Vista, it was very windy and very cold, I also didn't have my car. I was a few miles away from this Marriot and I called ahead to make sure there was a room available and they said yes, I explained I didn't have my id but was a Bonvoy Rewards member and had been for a little over a year. The girl on the phone which was also working the front desk and doing reservations when I arrived, said that she could verify my identity if I logged in on the Bonvoy App on my phone in front of her when I got to the hotel. I got there, logged in to verify per her request, and she said she had to do an actual 150$ charge separate from room fee which was 170$, for deposit/incidentals as opposed to the usual hold on funds that she promised would be refunded after my stay if no charges were made to the room or no damages. I didn't feel comfortable doing so but she justified it with the fact I didn't have my physical ID card. I charged reeces and Gatorade to the rooms incidentals while the girl finished up doing the check in and issued room card keys and she acknowledged it. Once it was all set to go and she was about to hand me the room cards, to my surprise she tells me I don't know, I just don't feel comfortable checking you in, that she wasn't 100% sure if I was actually the same person as the Bonvoy App, she refused to give me cards and got the manager to come out and in very rude and disrespectful manner told me she was not allowing me to into my room and she called Chula Vista Police Department because I had allegedly stolen the reeces and Gatorade and I was also trespassing. I waited for police as I knew I was not in the wrong, and they also refused to give me a refund on both charges. The cops, even after reviewing the receipt charged to the card I showed them, sided with hotel staff about stealing the items and that I was trespassing on private property. I asked about being refunded my money so I could try and go check in somewhere else, they told me that I could try small claims court but they couldn't do anything about it and told me to hurry up and leave the property or else they would arrest me for trespassing and petty theft . Managers now claim I am lieing, this is my second review,they responded to my first one and must of got yelp to take it down, however I was able to find the pictures of receipts, I an still out the money they charged which is roughly 300$ I was also stripped of ALL my Bonvoy points I had accumulated over the course of a year when I contacted customer service, they told me there was no way possible the staff at that location could or would lie about something like that.
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April 2023 by Jessica P.
It was a 5-Star stay at the Residence Inn by Marriott San Diego in Chula Vista, CA! This used to be my old stomping grounds and I can't believe how much the area has expanded. This hotel is nestled around the corner from the Otay Ranch Town Center shopping mall, so it was pretty quiet during our stay. We were in town for my brother's wedding day, and the room worked out to be just perfect for three adults.Kitchen, Living Room w/ TV, and a bedroom to two queen beds behind the closed door. There's a small vanity area and closet just before the bathroom so that was convenient.A breakfast buffet was included daily until 9:00/9:30am. I really enjoyed the oatmeal bar complete with a nice selection of toppings. Eggs, sausage, bacon, and potatoes were in the food warmers. Coffee, tea, and juice are also available.The front desk attendants were always pleasant and welcoming. There was always iced cold, citrus infused drinking water available at the counter. A small sundry store and open lounge area were both downstairs. Outside, the pool is open until 10pm and there's also a basketball court.Walmart, Chick fil A, Carl's Jr and Navy Federal Credit Union are conveniently located across Olympic Pkwy.I miss this area a lot and would highly recommend this hotel as a place to stay!
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April 2023 by Walter Jimenez
Worst customer service ever, I really mean it, there be video of me spazzing out but that was after they had chatge me about 500$ which included paying snacks and drinks, they never handed my key they said they couldnt let me stay andbc i broke policy by stealing the reeces that was included in the 500$ they couldnt refund the 500$ and they called CVPD, CVPD as usual takes the side that is doing something illegal to me and makes me out to look all bad, I actually had video of the confrontation with about 6 officers who even after acknowledging the receipt of payment said i was still in-the wrong and they had every right to keep my money that i could try small claims. I emailed with management who swore they’d refund, they never did. Ive had interactions with several employees and all very rude and make really offensive comments sad bc thats a nice property
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March 2023 by Michelle G.
Wow! This has to be one of the best hotels I've ever stayed at! The hotel staff are very friendly and accommodating. Rooms were super clean and beautiful. My hubby loved the fact that each room had its own tv. Lol I love that they are dog friendly, but keep in mind there is a $150 pet fee. 10/10 would recommend! :-) We will definitely be back again!
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March 2023 by Jorge Diaz
The hotel was nice and in a good area. The staff was friendly as well. The only reason for 4 stars instead of 5 is because I think I got a pet friendly room. There was hair on the furniture and got all over my clothes from sitting there. I am not a pet person so the hair thing was a bummer. Overall I would recommend this hotel.
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February 2023 by J Hdez
Marriott never disappointments. The hotel is newer, with great amenities and friendly reception staff.
