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May 2019 by Michael F.
San Diego Walk-In Tubs I needed a professional to install a walk-in tub. On Yelp I found 'San Diego Walk-In Tubs,' has a perfect name, they've been around a long time, have many pictures and reviews from satisfied customers. I am one of their newest, very happy customers. Jason met me for an in-home estimate. He has been prompt and friendly all the time. He presented pictures of various models and features, answered my questions, and had recommendations. And I needed the bathroom door opening widened and they did that too! I knew it involved a lot of work, but I decided to buy it 'installed.' Jason and his work crew took care of everything. It was done quickly, and they cleaned up the area every day. It's beautiful.
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March 2019 by edd b.
Today I had a representative, Jason Goodall, come to my condo to check out and fix a walk in tub. My tub manufacturer had gone bankrupt, so getting parts or someone who knew what to do was getting rare. Jason came in, inspected the unit inside and out looking for the problem. Then he asked about a breaker switch. I informed him I had done them all without success. He then asked for the breaker for the tub. That I didn't know. He went to the box, looked down saw the outlet and reset it. On came the tub. I did not know about that outlet. I offered to pay for his trouble and his gas to come here. His response was he liked helping the elderly. Yes, I'm old and a hurting vet, but no one was ever sympathetic to my needs. This man and great human being was and I'll never forget his professionalism or kindness.
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June 2018 by Steve Tina Elder
We trusted this company to remodel our small condo bathroom and put in a tankless water heater at a cost of $25,000+ I am still trying to fix all the mistakes, beware, do your homework. This company now goes by AMERICA'S FINEST REMODELING!
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February 2018 by Donna S.
I had a Walk In Tub installed a couple weeks ago for my Mom who is no longer able to take a bath or shower on her own. Jason Goodall was my installer and contractor. He and his team installed it in one day and were a pleasure to deal with. My Mom is now able to sit in a bath and enjoy herself! She is 79 years old and has trouble walking. It is so wonderful to see her enjoying herself in the walk in tub. She never wants to get out!! If you know someone who is a senior and has trouble getting in and out of a regular tub, please do not hesitate to call Jason Goodall at San Diego Walk In Tubs. He will help you out in every way! You will not regret it. I am just wondering why we waited so long!
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June 2017 by Paula L.
After many years of wanting a walk in tub, we finally made the decision to have our useless, original tub replaced. I suffer from chronic pain including chronic joint pain and spinal issues due to having infant Polio. This tub is already a dream come true and will help me for many years. Jason and his guys came in this past week and in a little over 2 days, transformed our bathroom into this therapeutic paradise. Meticulous every step of the way, clean as they go. Jason is as good as they come and extremely knowledgeable with years of experience. Don't hesitate to call San Diego Walk In Tubs, if you have been considering purchasing a walk in tub.
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April 2016 by Margaret E
Jason Goodall and his team at San Diego Walk In Tubs are the rare exception in today's consumer world of sales. Jason and his staff are professional, thorough and above all exceeded my expectations.
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April 2016 by robin reese
My Mom and I(Robin) are very happy with the work Jason and S.D. Walkintubs Inc. provided for our family. We usually shy away from having work done in the house while We are still living in the home. But I must say Jasons team was mindful of my concerns and brought in all the items he would need so the running in and out was brought to a minimum. (That is so important to me). He also encouraged my family and I to watch (our choice) some of the work that was being done. We had a new toilet installed and a walk-in-tub installed. My major concern was my extensive tile work and how much of the tile would get interrupted . I was pleasantly surprised to know that any tile that was disturbed would be replaced. (Jason did find the exacted tile at Home Depot).and all tile was replaced as needed. I am impressed and would recommend Jason and San Diego Walk-in-Tubs to anyone that's looking for this type of work. Neat,Clean and Swift installation of my unit and great replacement of my tile work that was necessary to accomplish the work. I was impressed.
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April 2015 by William Edison
I would have given this company 4 stars except for one Item: They remodeled my bathroom at a cost of $33000.00. WOW! Everything was fine except for one item. A recirculating water pump for instant hot water in the bathroom that retails for $500.00 plus installation. The pump has never worked properly. Over a year has passed and despite many requests for repair of the pump Jason & Co. still haven't fixed the pump and the pumps warranty will expire soon. Jason etc. will not answer my emails or return my phone calls. So, if you don't mind being ignored by Jason etc. after you pay them for the work and don't expect Jason to keep his promises to take care of any problems showing up after you pay him, then go for it.
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March 2015 by Mary Knoebel
That looks pretty nice..im thinking about getting one.....Because of a impact on my spine..it's hard to get in and out of a normal lower bath tub...
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May 2014 by Tina W.
Installation has just been completed for my walk in tub, Jason and his crew were so professional and meticulous.i loved the Mobil showroom to try out the different models with my husband at our home.jason was so good with his recommendations for what would be good to help me with my paralysis from a stroke, yet be clean and sanitary during years of use..Jason also had a good design eye for choosing complimentary finishes to go with the existing paint and design in the room. He also bent over backwards to try to match my hardware finishes in the tub showerand grab bars, that we're different from the standard sets that came with the tub packagejason's customer care was top notch. From the time we had a contract, Jason called each week or met with me. To provide updates or to check on the progress of the installation. Any call I made to him was returned that same day. They spent a bit of time protecting the wood floors during installation and most important ,all the workers going in and out of the house were careful not to let my un disciplined cats out by mistake..I can't wait to sit in the whirlpool and feel the therapeutic benefits of a warm soak again.they were clean tidy and vacuumed at the end of each workday.if anything they arrived a few minutes early on their scheduled workdays. I have no doubt that if I ever have a question or problem I could call Jason and it will be solved with no worries to me if you need a safer way to age in place, you won't go wrong, by contacting this company for information and ultimately deciding if a tub is right for your needs,I have friends lined up waiting to try out my tub
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April 2014 by NeySa Ely
After years of seeing TV commercials for walk-in tubs, the time came to seriously consider putting one in our house. All the companies you've seen on TV can't hold a candle to San Diego Walk-In Tubs and Jason Goodall in particular. From the mobile showroom that enables you to actually sit in several different models so you know what you're getting, to the start-to-finish service, San Diego Walk-In Tubs sets itself apart from all the others.
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October 2012 by Patty D.
Fantastic service, Jason is a wonderful subject matter expert that made me feel comfortable and confident. Too many times I found myself not trusting contractors or people that do work to fix things in the house. Jason took his time and made sure I understood every step of the process. Thank you Jason. YOU ROCK!!!!
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September 2011 by Edwin L.
My parents had a need for a walk in tub and I found San Diego Walk in Tubs via google. After speaking with Jason , he explained the entire process, from demolition to installation. Very easy to work with and excellent customer service. I recommend this company to anyone looking for Walk In Tubs. The website is very easy and simple with great photos!
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July 2011 by Alexandra S.
Such a great company to work with!! My grandfather was in need of a more easily accessible bathtub and we were fortunate to find San Diego Walk In Tubs. They came in and did a great job from the estimate to the installation. They were nothing but professional and helpful at every turn. I would absolutely recommend this company to anyone looking for an easily accessible tub that is not only functional but very good looking as well.
