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February 2024 by Laura O.
This is definitely my least favorite location due to a few factors. One being customer service and two being low inventory all the time. Throughout the years, I feel the customer service has been getting worse. I don't know what it is. Every time I come here I just wanna get in and get out. It's unfortunate that it's the nearest location to me.
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February 2024 by bella isn’t rad
I ordered the wrong shade and went to get a shade match, Val helped me and she got it perfect! literally only took like 4 tries and she got it on point. Really sweet too I totally recommend!!
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January 2024 by Angie U.
Bad customer service. Walked into the store and was not greeted at all. Cashier Alex had a bad attitude, and was not welcoming at all, he was also rude to my sister. Just overall a bad experience.
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January 2024 by Emely Saucedo
I went today and I bought a product of the ordinary. When I came home and opened the product I noticed that the product doesn’t have the sticker with the name and the instructions and the white dropper had a yellow color and a part of the product had something white, it seems like someone return the product, I just think that the workers doesn’t check when a product is return or is damage!
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January 2024 by jl H
Always full,, mostly young girls
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January 2024 by Malia Godat
Sephora are very crowded today. We went there to get a perfume for a gift. I know it holiday season so it's a bit hard if you guys will be needing help. Be patient and remember it's not the helper fault if they cant come right away.
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December 2023 by Evelyn Meza
very friendly personal ,restocked on my "it cosmetics" and got my daughter her "Laura Mercier translucent loose setting powder" this is the only place they have it stock.
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December 2023 by Courtney D.
It says you guys open at 10 AM, I drove completely out of my way to come to this location only for it to be closed
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November 2023 by Karina R.
I went in with such a rush seeking to find the perfect foundation. I was assisted by the technician Sarah. She tried on 3 different shades until we both agreed on one. I've been to other places when the technician just applies a foundation has let be run off with a darker shade than needed. I appreciated the honest feedback. I will be coming back.
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November 2023 by Daisy S.
I had an amazing experience with Sarah, she color matched me so well as someone who is new to the makeup field. She advised me to try the rare beauty tinted moisturizer and the Dior lip stain. I absolutely love the products and appreciate the help I received from her! Will be going again! 10/10
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November 2023 by Betzalie Partida
Jennifer R was so helpful, knowledgeable, and patient; most importantly, she was not afraid to call on her colleagues for their help and expertise.
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October 2023 by Rachel M.
All I can say is, while the location is super convenient, the customer service is poor. I'd rather drive to another location than come back here again.
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October 2023 by Esteban Osuna
The majority of the staff need to be trained in customer service they have no clue whatsoever it’s same a store like suffers from no training of how to speak to customers out of the 30+ times I have been to this one I only had one good experience
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October 2023 by Esteban O.
the staff needs to be retrained in customer service it's absent here Thumbs down to management and staff
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October 2023 by Anyadi Heredia
Love this store. It was just too crowded.. :/