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October 2023 by Bruce L.
Wound up not going. Pulled in, but drove through and out because it was so crazy busy and congested!
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October 2023 by Sonya G.
Vacuums are so weak the suction won't even keep the vacuums in their holders. Also, the lanes that you have to drive through to get to the car wash are so narrow and have tire marks all over them probably from the countless cars that have to scratch up their rims in order to get a subpar car wash. The guy vacuuming his car next to me had to walk back to the car wash because the car wash ripped off his side mirror cover. If you like the drama, wash your car here.
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October 2023 by Chop J.
Great car wash if u like to do some yourself... it's affordable gets the job done. $35 month Membership is worth it bc we never know when it rains around here ( cv ) anymore! If you can avoid the busy times better experience. Locations are small busy hustle bustle...Vacuum is powerful! Towels are plenty! PLENTY OF LIGHTING FOR THE SLOWER EVENING HOURS!!!!
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October 2023 by Jill G.
Meh. You truly get what you pay for. Been to way better car wash places for the same price that at least provide some sort of shade over your car at each vacuum station. Been to a few Soapy Joe's and this location is the worst in the South Bay.The benefit would be to get the monthly membership so you can run through a few times each visit to really get all the dirt and grime off. I do like that they provide the towels to wipe down your car.
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September 2023 by Andy C.
Good and fast service.... Steven even came around to make sure we didn't need anything else. Nice touch!!!
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September 2023 by P H.
Stephen checked up on me and asked if I needed anything. I thanked him for asking and he wanted to make sure there were enough towels and confirm if service was good. The car wash seems to work very well on my car and it is quick and easy to wash. Also, very affordable.
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September 2023 by ASHLEY SMITH
Hair and switch acts. I had a barcode for a free wash wish there scanner say is expired. The email Soapy Joes sent me has no expiration date. It indicates nowhere that it expired in 48 hours. I was stuck spending $20 for something that was supposed to be free.
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September 2023 by Terra C.
I have been a customer since Soapy Joe's started over 10 years ago in la Mesa and I'm sad to write this review.. recently purchased a brand new 2024 SUV and this location is very hard to navigate.. went through the second entrance and they have plastic along all the concrete because the entrance is so small I found out after the car wash that my rim hit the concrete and now it's at least a $400-1000 repair!!!! I told the front desk mgr and all he said was oh yeah the big trucks take off the plastic.. I then called trying to speak to someone and no one was available, I had to send an email and asked the district manager to call and barely received an email back in the last day or two.. over a week to 10 days no communication!! and then they closed it out already when I didn't get back in 1 day!!! I have recommended many people to this establishment, but after recent issues with Imperial Beach constantly being closed for weeks at a time and now the issue with my brand new car I think I'm going to have to find another car wash and I will tell others the same.. very sad the busier a business is the more they care less about the customers.
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September 2023 by michael case
When I went to get my truck washed I noticed my hood had scratches on it. I thought originally it was just the water spots but no, it was scratched! I've had my truck for 8 months, brand new and ain't no way is the hood going to be all scratched up as much as it was from everyday driving. I took pictures and reported it and they left me a voicemail saying how they're not responsible for "Existing damage" like wth! My truck is new!! What damage! So I would be careful about going here if you don't want your vehicle to get damaged and them just deny anything even happening! Cancel my membership! DONE!
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September 2023 by Clarissa Rivera
I’ve always a good experience here. I come at my convenience - super early in the morning or late at night, and I have everything I need to wash my car the way I like. Affordable. Close to where I live. I have no complaints.
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September 2023 by Jonathan Melchor
Stephanie, the assistant manager there was very helpful and made everything so easy to get it monthly membership. I would recommend her to anybody and she deserves upper management and erase.
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August 2023 by Laura C.
To the manager of Soapy Joe's at Bonita.Wanted to let you know that your employee Bianca deserves a raise for her friendliness.By far, she has been the FRIENDLIEST employee I've encountered at your location!Thanks Biana for giving me EXTRA air freshners !!
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August 2023 by Nicole Ontiveros
Tried them for the first time today and I think I'll go to a full service car wash from now on. I paid $17 (not their premium service but not their cheapest) for a single wash and I'm telling you, a $5.99 gas station drive-thru car wash cleans my car better. My car and windows were still very dirty after the Soapy Joe's $17 wash. They had me wondering how they know what wash package you purchased. They didn't even ask me. They just directed me into the tunnel, which made me feel they give everyone the same basic wash even after you've paid for the premium or medium service. Yeah, no thanks. That was my first and last time there.
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August 2023 by Jeff Duarte
Great Wash experience!! Always clean and well maintained!! Keep up the good work!!Services: Polishing
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August 2023 by Premium Heart
My car was SSSOOO dirty! Tried Soapy Joe's for the first time and what a difference! Paid online, scanned my code, got 3 air fresheners, free towels to dry, free super suction vacuum and voila! Pretty again! I will be back.?
