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October 2023 by calypso555
They left my car really clean inside and out and smelling great! Super quick and they update you on every step.
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October 2023 by Jocelyn K.
We got a copper interior detail package and it is 150% worth it! Our car was a hot mess to say the least: dirty, extensive dog hair, and.. embarrassing to say it, but vomit. I know I know. BUT, they did a great job cleaning the car! They came to my place and cleaned every nook and cranny (which was of the utmost importance in this situation) in just 2 hours! I called this morning and they were able to pencil me in same day. For the copper interior package + vomit clean up + ozone odor removal, the final cost was just $215. That was pretty affordable for San Diego and compared to a lot of other places I contacted about this kind of job. WddddWe worked with Mike, who was so sweet, patient, and informative. DEFINITELY going to be using them again in the future!
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September 2023 by Stephen S.
I really do not like writing negative reviews but what we experienced is egregious. I wish I was making it up, but it has taken two years to even get close to scheduling for a service with the owner. We were gifted a substantial gift certificate with this business and not only was I ignored, but multiple times we scheduled for service, even agreeing on a time and no one showed and it wasn't until a day later that recognition was even acknowledged. It was blamed on guys being "backed up" with NO communication.Money has already been exchanged in the owners hands, and now has left me as the customer to hang dry. Over 2 years with incomprehensible communication and no action taken by the owner of this business to make it right to me is unforgivable and I hesitate to recommend anyone from using their services. I recommend that you listen to the other negative reviews for this business.
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September 2023 by Kim P.
Had a service request. It was drizzling so I suggested we wait an hour. They agreed and said they would get food and see. It cleared up. They didn't show. No message saying they would not come. The main person called me two hours later. He set up a new team for the afternoon. No show. No text. This is unacceptable and extremely poor customer service.
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August 2023 by Mahi Dejene
Got my car, two toddler car seats and booster cleaned perfectly IN AN HOUR at home !!! They are great team, awesome customer service. I highly recommend specially when you don't have time to take your car to the car wash.
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July 2023 by Marvin Mcdonald
Great service very professional. I had a detailer cancel on me and I called LV Auto spa and they were here in an hour and a half on a Sunday, you cant beat that service. Car looks and smells great, definitely call them for any auto detailing needs.Services: Auto detailing
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June 2023 by Alan R.
I was impressed with the professionalism, fast response, reasonable pricing and most importantly the excellent detailing done on our care inside and out. Took special care of all the tough spots with no extra charge. If you as for JJ to do you detailing I promise you won't be disappointed.
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May 2023 by Antal Tungler
AVOID. They did good work 2-3 times, and then guy stood me up once, then second time dragged me to Chula Vista but was going to be an hour and a half late. If you can't manage your time, you shouldn't be in this business. AVOID.
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May 2023 by Amity O.
I'm usually not one to leave negative reviews but I'm truly in shock by the terrible customer service I recieved. I wish I read the reviews on here before contacting this place, especially after reading the replies by the owner.I called and they didn't answer, so I texted them w/ the info they request in their VM, saying I was interested in a detail. Then hours later (after I set up an appoitntment somewhere else) I got an email and text that my appointment was confirmed. I was just looking for more info and wanted to talk to someone, but apparently I wasn't clear enough because when I said I scheduled with someone else, I got a very rude response back. "Wow. Didn't say any of that in the text you sent"... It was a misunderstanding at best, no need to be rude to a potential new client. I'm happy I went with someone else who was way more friendly upon my inquirely, asked for photos, and gave me a quick quote before putting me on the calendar. Just because you're a small business owner, doesn't mean you should be so rude to people.**Adding someone's personal info to a negative review?! hopefully yelp removes this business entirely from their website, because this unhinged business owner needs some consequences for their actions. Pretty sure this type of doxing is illegal in the state of CA.**
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May 2023 by Leela H.
GREAT service! Good communication and a super clean car. Yay, thank you Miguel. Happy Spring Cleaning!
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April 2023 by Rachel J.
Believe the bad reviews. Poor service and poor communication. My husband booked an appointment with these guys for a interior detail for my car on 4/17. When I came home from work and checked out my VW Tiguan and was severely disappointed. There was still dirt in the carpets, the consoles were poorly done, I wiped a clean paper towel over the areas and easily picked up dirt. The doors were not done at all nor were the door jams. The seats were not cleaned properly. There was still leaves in the cracks. There was even still pieces of trash all throughout the car including a mc Donald's wrapper. I reached out to the business to discuss my issues. No one answered the phone VM was full. Reached out via text and at first was told my husband wasn't even in the system. He told me he would call me. Never did. I gave him a week to respond before writing review
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April 2023 by Christopher Murphy
Mike & his team always do a meticulous job on all of our vehicles, I’ll only use him for our details going forward!Services: Full body wash
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February 2023 by Carolina Gonzalez
Super unprofessional. I scheduled an appointment the day prior. Then the day of, Travon texted me he was running late, twenty-five minutes go by he calls to let me know his generator isn't working if I'm okay waiting an hour or more. I refused, he offered referring me to his colleague, which I agreed to. An hour goes by and there's no update so I reach out to Travon for one and I never heard back.
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February 2023 by Tatiana Hernandez Booth
Did not get a good first impression of this company. I received a text stating they were 30 mins behind and an hour after my appointment I still hadn’t heard from anyone. I had to reach out to them. 0 oz of professionalism. I will spend my hard earned dollars elsewhere
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January 2023 by Adam H.
Nothing from the road denoting the exact location based on the address so zero clue where the place is . Called the number and couldn't even leave a voicemail because the mailbox was full. Not a great first impression.In response, you must have missed the part where I communicated your voicemail is FULL. I clicked the option to send you a text with my number. That's your opportunity to text me back. Why should I have to text you. You're website specially says call or text you today. And why not answer your phone lol?
