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November 2023 by Cynthia F.
I liked everything about this company, they were very nice and professional and I was very satisfied with their work on my car, I would recommend them to everyone
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October 2023 by Augusto
Thank you Brent for the outstanding customer service and for the excellent workmanship of the mechanics that worked on my wife's GLC 300.
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September 2023 by Laura C.
Was recommended by a friend and received great service! The staff was very kind and informative of car diagnostics findings! My car repair was done within a day and a half. 10/10 recommend.
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September 2023 by Doug A.
I just bought my Mercedes and these folks came very highly recommended by a friend. I ordered a part cro. Them at almost $100 less expensive that the dealer. The part arrived quickly and they gave me a tour of the shop. Very impressive and really nice owners and employees.
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July 2023 by Laurie H.
The company was very good and professional and and l was very satisfied with their work on my car l would recommend them to anyone!!!!
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July 2023 by Sebastien R.
THE place to go if you do care about your Mercedes! I will come again!South Bay Autohaus has exceeded my expectations and I can honestly say that I will never go to a Mercedes Benz dealership again to have my vehicle serviced. South Bay Autohaus is a small shop and I (probably) would have missed it if I hadn't researched it prior to my visit. But let me tell you, from the day I called to make an appointment to the time I went to pick up my CLA, Brent was friendly, welcoming, knowledgeable and trustworthy. If you are like me, picky and not necessarily trusting towards mechanics and/or service centers (where you usually are a number amongst other people), make sure to visit SouthBay Autohaus, where none of that applies. Not only they took good care of my car, they didn't overcharge me or tried to up-sell me anything. I went and reached out to several Mercedes Benz dealerships in the San Diego area (SD, El Cajon, Carlsbad, Escondido etc), prior to making an appointment at SBA, and all of them tried to charge me close to $3,000 for a B3 service/60k. Brent was transparent (before and after) about what was done to my vehicle and gave me good advice regarding future services and/or possible repairs.Outstanding service, you have a customer for life!
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April 2023 by Heather B.
Friendly, efficient and reasonably priced! If you have a Mercedes, this place needs to be saved in your contacts for any of your service needs!!
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February 2023 by Jose D.
I have been coming to this place since they opened. They service 6 of our family's MB.Great price, excellent service.
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February 2023 by Armando Chavez
It's so good to see that they're still honest mechanic shops because it's hard to find one if you want to get your car fixed with honest people take it there recommend it
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January 2023 by Samuel Rodriguez
Great customer service ????from Housing 4All Premier Solutions
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January 2023 by Freshta K.
I can't express how much I appreciate this shop with their professional above and beyond customer service. Every time I have had an issue they were able to repair same day. I used to get serviced and repairs at the dealer, realized they are just like MB dealer at reasonable price and closer to my home. I know a lot women like myself have trust issues when it goes to repairing and mechanics but I can assure you 1000% they are the most honest and humble men at this shop I have ever been to in all the shops I've ever been too and trust me I've had a-lot of vehicles and cross paths with many mechanics and shops. I've been loyal to this shop since I found them 3 years ago They are the best in town ! If you got a Benz this is the place to get repaired. Thank you Alex and Brent for always giving me an excellent service.
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November 2022 by Ness C.
Excellent customer service! They attended to my cars needs and were able to have my car ready in a day. Highly recommend!
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November 2022 by Sylvia Freeman
Excellent professional service. Very knowledgeable and humble
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September 2022 by Einna S.
I have been bringing my car to a different shop since I bought the car. But decided to check closer spots to get my oil leak repaired. I contacted a number of auto repair shops and this was one of a few that knew what I was talking about. Plus, this location only uses actual manufacturer parts which comes with a warranty at a reasonable price. Yay! Customer service via phone and in-person was on-point! Brent and Alex were awesome! Thinking of switching my primary service shop to SB Autohaus!
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September 2022 by Anthony Todd
outstanding service friendly staff recommend for your MB vehicle needs
