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October 2023 by Chris T
I was referred from a friend to reach out to this company and their owner Buck.These are my two interactions with this individual and the ratings I feel justified.The first call, Buck answered and I wasn't sure if he meant to be vague and give me the run around but I managed to get the answer and told him I'd reach out later on with the details. Once I was ready, I reached out again and asked Buck if he was ready and may assist with finalized shipping details towards his shop to drop off my parts and asked if he needed follow up info to get started on the project I asked of him prior, just for him to address with Salty remarks and dismissing me with my questions and concerns and hung up soon after.I'm not sure how he has such decent ratings with the demeanor displayed on the call but he was not at all helpful to start with.
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June 2023 by Rafael Buelna (Rafael)
I was asked to provide what my concern was so here it is: What makes a business exceptionally good is 3 things: Quality of work, price and customer service. There is no doubt in my mind that your business meets 2 out of 3. Quality of work was very good. It was done fast and it was done right. In fact the car that you fixed still works. Price was also very good. The amount of money you charged was about what I expected. Now comes customer service where I am sorry to say you failed miserably that day. The level of rudeness and being disrespectful to me from not only one of your employees but also the owner was not acceptable when I visited this business a second time months ago, enough for me to decide not to bring 2 more cars that I planned for you to look at and never return. I did find another mechanic as good as you, prices similar to yours and someone who actually respectfully listens to what I have to say related to what my car symptoms are and what I think the issue is. That to me is the complete package and for that he now gets my business. I apply this 3 item criteria to every single business I visit, from restaurants to supermarkets, clothing stores and yes mechanics. Hopefully this gives you an idea of the reasons you got 1 star and hopefully you improve this area of your business.Service: Air conditioning
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May 2023 by Lorie M.
First time customer at South Bay Datsun, after many years of taking my car to the Frank Toyota dealer in National City, I am taking my car to Buck from now on!! He is honest and very knowledgeable and will only recommend work that is needed.Frank Toyota recently changed ownership to Dalton and recommended $6k worth of repairs when I went for routine oil change. I had been taking my car to Frank Toyota for service ever since I bought my car there 22 years ago. total sticker shock so decided to get another opinion.I took my car to Buck for 2nd opinion, the repairs I needed amounted to $400 and not the inflated $6,000 recommended by Dalton.if you still take your car to Frank/Dalton, buyer beware and look elsewhere, take your car to Buck!!
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May 2023 by A.J. Perez
Buck is the best! He's the most honest auto mechanics in San Diego. He takes pride in his work and tells you the truth. No BS at all.
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April 2023 by Samuel Marcial
Buck is a good guy straight forward did a great job fast and on time definitely recommend his work.
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April 2023 by Ernesto Miranda
Best mechanic shop I've ever gone to. The staff is honest, professional, and fair.
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March 2023 by Brian E
Buck has been taking care of our vehicles for over 30 years. Trustworthy and honest in pricing, we've never had an issue bringing in our family vehicles. I have referred friends and family because I know he'll take care of them and fix the issue. Thank you for all that you do getting us back on the road.
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March 2023 by Barbara J.
We have been going to Buck for 30 years. He is honest and does quality work. I know when I leave my car with him he does what's needed and if anything additional should pop up, he calls and explains what needs to happen. His repair costs and services are fair. I selfishly don't want him to retire. He is a good person.
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January 2023 by Greg S.
Great service and reasonable prices. They are always honest and don't try to oversell you on things. Thanks Buck
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January 2023 by Christopher Malick
The owner of this establishment (Buck) is very knowledgeable, honest, and fair.I recommend this place when you need your car worked on
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August 2022 by Tony J.
Buck is awesome. He has helped me many times with multiple vehicles. South Bay Datsun is the first place I go for help with my vehicles. HIGHLY RECOMMENDED. Tony Jackson - Imperial Beach.
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August 2022 by Nilton P.
Buck Sanchez is not just a mechanic but a good friend who is always willing to help and educate me on my Datsun. Buck Sanchez solved my low idle issue and pointed me towards the right direction in solving the intermittent dying on my 77' Z in which he said might be the distributor. Took my car home installed a new dizzy and vroom! Car runs great. Buck always gives me tips on how to keep it running great and is always there to help with me bringing my car in for minor adjustments on my air fuel meter which is valuable knowledge he doesn't have to provide where other mechanics would rather charge customers more money . Great shop and great mechanic!
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August 2022 by Michael D.
Buck is the best! Got my transmission serviced, fuel injectors cleaned and a tow hitch receiver installed in one morning. Got a short ride with my son over to the water park while my car was getting worked on. Super satisfied with the A+ service with a smile here.
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July 2022 by Hal T
Have been a customer for about 40 years, starting with an actual Datsun. Also, a couple Toyotas and a couple Hondas. My brother is also a customer, as was my sister. Great service always.
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May 2022 by Ellyn M.
Thank you South Bay Datsun. GREAT SERVICE. Very reliable, very affordable ,if you need your car worked on go to South Bay Datsun.
