-
August 2023 by Lorel Wirkus
The customer service is great! Marina was very professional and helpful. Our driver delivered the container right where we wanted it with no problems at all. I would highly recommend SMS as they have great containers that are clean and look good from the outside as well (no eye sore in the neighborhood). They have great prices and a friendly staff.
-
May 2023 by Gardner Plumbing
Cost: greatDelivery: greatRental: great
-
March 2023 by Michael S.
The folks at Southwest Mobile Storage are awesome! Marina White, Sales Specialist is professional, attentive and quickly understood our needs. Her coordination efforts in securing the proper storage containers for us in a timely manner was critical for us to meet certain legal deadlines. Another awesome team member is Josephine Shearer, Accounts Receivable Clerk. Josephine is easliy accessible and always responds to requests quickly and in a professional manner. I can always rely on Josephine when it comes time for me to reconcile my monthly expenses! Kudos to you both!!!
-
December 2022 by Ac Castro
Great & fast service. 11/10Our rep Marina has helped me and the company. I have worked with other storage companies in the past and I can say Southwest has over-achieved my and the company's expectation. I have had an awesome experience through the years. I hope you give them a chance and have a good experience with them too.
-
November 2022 by Lisa Danksa
We have been using SMS for Years and they have never let us down. Very responsive support and delivery. Incredible service. Chris has been amazing with our account!
-
October 2022 by Victor Mendez
Great customer service experience provided by Marina and the delivery drivers. Attentive to our needs and accommodations. I highly recommend it to anyone seeking storage solutions. Thank you!
-
July 2022 by Randal B.
I am a general contractor and I have worked with Marina at the San Diego location for quite a few years now, she has not skipped a beat!!! Very professional and once I order a container I don't have to think about it again. Always on time and always reliable. I highly recommend them.
-
June 2022 by M W
Great atmosphere!
-
December 2021 by Jason Moran
Southwest Mobile Storage has come through time after time for us. Marina White takes care of our account and the customer service I receive is exceptional. I would highly recommend Southwest Storage.
-
March 2021 by Mitch H.
Please use another container service; lots of competition in this arena with companies who will not send predacious collection agents after you. I was actively making payments on their invoices but one particular agent Daniel needlessly hounded me. I was making monthly/bimonthly payments and was actively in communication with them to make payments (in the middle of a pandemic induced recession, mind you) but still had a target on my head. Harassment aside, when you attempt to make an online payment or rental return request on their website, you will experience errors; the website works only when it feels like it. So they want your money but not enough to make a functioning payment portal. And they do not have a customer service department listed on their website which is why I have to do a Yelp review instead of emailing them. Just do yourself a favor and avoid these guys.
-
February 2021 by Angel C.
I really want to commend Parris and his crew. Out of the 3 quotes I received they offered the most reasonable pricing. I was even allowed to pick out my own container. The lot attended was willing to answer all my questions. I had lots of them. At no point did Parris or his team get pushy or try to sell me like the other companies. We did not pull the trigger right away, and his follow up calls were very professional. I would highly recommend buying local and supporting this company.
-
January 2021 by Kevin Ver Hage
The professionalism shown by Southwest in our recent delivery wrinkle is noteworthy. The driver Ulysses tried like heck to get around a tree limb, but in the end we had to reschedule. Our account manager Parris went to bat for us on the added relocation costs, reducing the price threefold. We will definitely recommend Southwest for future needs.
-
November 2020 by Dylan Newby
Driver knew exactly what he was doing placed my container right next to a existing shed with 4 inches in between.
-
October 2020 by Gilbert Tinoco
Southwest Mobile Storage have been incredible. Parris immediately attended to our needs, went to bat for us, and came back with the best quote out of a number of competitors. We run a company that prides itself on promptness and customer service, and it was a dream to finally connect with a provider that stands by that as well.The process of delivery was seamless. Within 48 hours of confirming our quote with SMS we had containers exactly where we wanted them. They arrived earlier than expected and the condition of the containers was clean, solid, and air-tight.How can you knock a company that not only promises the best service and pricing, but delivers on it as well? 10 Stars for these guys.
-
October 2020 by Anonymous
Great prices and wonderful customer service as well! Highly recommended!DC
