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March 2024 by Bri B.
Tried giving this location several chances ,but drinks are always prepared wrong. (As a frequent consumer I know how my drink is supposed to look/taste) I've had baristas remake to only get the same thing handed back. Very unfortunate as this location was long awaited. Seems like baristas didn't get proper training. Unfortunately received this when I was so excited to receive a drink just like the app advertises
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March 2024 by Shawnalynn
I showed up at the drive thru on 3/10/24 @6:34am and no one is here. I waited about 5 mins and no one responded.. Such a shame because it’s supposed to be to be
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February 2024 by Rosario Macias
They are still training staff to make drinks and take orders.Only the manager knows how to make the drinks.3 times I've had to go back to get my drink fixed.They should have transferred staff from other locations to have more trainers or baristas with experience.
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February 2024 by Kimberley D.
Okay. I'm definitely a coffee snob and SB isn't one of my frequent coffee spots anymore. I was in the area and needed a quick fix so we stopped here. Placed a mobile order so we could pick up and be on our way. BIG mistake! Service was ghetto, unprofessional and on the rude side. My coffee tasted like water and the grilled cheese I ordered was dripping oil/butter and the cheese was 50% outside of the sandwich and stuck to the bag. Who does this? How can you serve something like this? No pride in what they do, giving the company a bad look. They should be embarrassed to think this is okay. I spent over an hour with SB chat and my problem was not resolved. Thanks SB's. I'll go through withdrawals next time before going here again. Oh also, it's a new location. Please clean your windows. They are so dirty you can't see through them. Smh.
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February 2024 by Rochelle T.
This is probably the worst Starbucks ever! The workers are the worst. Your order always takes way longer than it should. The app even says it's ready and you can see your order but nobody will attend you. If you can avoid this one location!!!!!!!! To top it off they sent customers away today because they said they were too busy!!!!
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February 2024 by Matthew Bonnes
No interior should be a primary part of your listing. I care more about wifi while I work than your overpriced coffee!
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February 2024 by Brenda Soldenski
I was excited that this was opening close to home. First time I went, everything was fine. Quick drive through friendly staff. But ever since then their service sucks. Drinks are made wrong, watery, too much milk and no flavor at all. Tonight I am feeling sick so I decided to try the place again. Get there, no one in the drive through or anywhere else, I ordered my medicine ball and other drinks. Wouldn't you know it, it tasted like nothing. How do you mess up putting tea bags in hot water, heating up lemonade and adding honey? This is just plain ridiculous. Management needs to re-train all staff. Judging by the empty drive through, no cars in the parking lot and the reviews on here, I'm not the only one who feels like this
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February 2024 by Sandra Hernandez
I don’t like writing reviews because I typically don’t care but I have to say I was disappointed when this location opened after having been excited that there would be a new Starbucks close to where I live and was on my way to literally everything so I could always say “well it was on my way so why not” until more than once I’d gotten what tasted like a gas station coffee instead of what I’d ordered. The food is always the same because all they do is take it out of plastic and warm it up but they seriously lack on the drinks. I asked for an Iced water with my usual coffee order once and they gave me a venti cup of water with two little ice cubes floating around at the top that were already melting and it had a weird taste to it. I understand it’s a new location but I feel like they should’ve hired a staff with a little more experience or given better training
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February 2024 by Alma Garcia
Service was great, very friendly employees would recommend.
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January 2024 by Luz gomez
Their service is very bad. They are very slow. I ordered my coffee by mobile order, it took 30 minutes for it to arrive and they still left me waiting for 30 more minutes.
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January 2024 by Karenitha E.
If I could give zero stars, I would do it. WORST Starbucks I've ever been too. I live 3 min away and I was so exited for this location. Every time I go is the same awful preparation. I always get an iced shaken espresso, and omg they add cinnamon to my drink for some reason! Cinnamon isn't part of the drink. I complained about it twice and after that they made it worst. Tab water with a bunch of ice, some coffee and no milk. Just horrible! No pump of syrup whatsoever either. I even told them several times that the drink was not made properly and they said it was. They should bring other employees from other Starbucks to train them. This place sucks I'm sorry. I don't recommend it.
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January 2024 by Matas films
Good new location fast
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January 2024 by Rosie Olid
Ive been here a few times ive never had a bad a experience with anything amd today I got my coffee and they gave it to me like this, it just made my whole day! Thank you ?
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January 2024 by Isaiah Vargas
I had high hopes for this Starbucks. As it is close to where I live. But man,It’s bad…I’ve gone 4Xs to this location, and every single time, they don’t have a particular item I want on my iced coffee drink, or they are out of certain sugary syrups… my iced coffees are very watered down with milk. It looks like “Horchata”…Lastly, a couple days ago I went to order a hot medicine bowl, and you guessed it, they were outta of it…and it was in the morning?!?!?
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January 2024 by Godzuki26
One of the hidden gems of this plaza. The staff here is very attentive and
