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April 2024 by mike Shanaberger
We were met by Steve. He was the most kind and helpful person. We left our travel trailer on one spot and pickup on another. The process was simple and fast. Facilities were clean and gate codes were easy. He offered us bottles of water and it was like he was waiting for us to get there!!Thanks for a great experience. Mike.
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April 2024 by reiner parra
Mr. Stephen and Mrs. Cecilia attended to us, they have excellent attention, great charisma and they will answer any questions you may have about renting your space.
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April 2024 by D C*
Pretty upset at this place I would stay away from this place. Shop around and do your homework. I've only been here a couple of months and they are already trying to raise the rent. UNBELIEVABLE! I walked in to pay my rent and Cecilia who has an amazing attitude and super helpful was able to calm me down and explain the reasoning. I was still disturb at the fact that in only a few months my rent had to go up. This is why I left my old storage place. I will be seeking a new place soon. Renters beware! To Cecilia, thank you for everything you do, your smile, and friendly welcoming attitude. I know there's alot you deal with but thank you!
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March 2024 by Death Face
The most unprofessional experience ever. Its shocking how rude and unprofessional the staff became when I arrived in person to rent a unit for my business. They left us last minute with trucks loaded and no unit and we called and confirmed. You have been warned.
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February 2024 by Kristine Lucero
The first time I visited the store Steve helped me. He has very helpful and courteous and I reserved and storage unit that met my needs.I went back to pay for the unit and it had been flooded so I could no longer rent the space. Cecilia provided amazing customer service and helped me secure a new unit. Both Cecilia and Steve get an A++.
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February 2024 by Miguel Cueva
Nothing Prime about this storage. We had our van stolen from inside the storage. Absolutely zero accountability from the storage facility, they have all these cameras for nothing. We asked if they could help us and we had zero help. The whole point in parking our van inside the facility was to prevent theft, and obviously it would have been equally safe if it were parked in the street.
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February 2024 by Omar Domogma
I especially liked the customer service… ????
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January 2024 by Arreon
Another great job. Every visit is great and the staff is extremely helpful
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January 2024 by Madrigal Meridian
Excellent Service and good Deal
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January 2024 by Garry Cannon
Customer service was really appreciative, John was very optimistic with his professional skills, being bilingual was a key to success getting this storage, will definitely refer family and friends to this location, also the special promotion that was receive from Prime Storage really caught my attention to capture this deal. Great job John!!Thanks John
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January 2024 by javier luna
Cecilia and Jessica are great!!!!I called to get my unit and the same day everything was ready,I got there almost at closing time and both where extremely helpful and polite!!!!
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January 2024 by Deborah Charlton
John was a pleasure to work with on signing a new contract and insurance policyA great person to deal with
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January 2024 by Norma Gudino
Friendly staff and easy access,with no problems.
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December 2023 by luz felix
He was super helpful since it was my first time renting a storage, he made the time to explained everything and all the options he also gave give me a huge discount, He speaks excellent spanish.
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December 2023 by Soledad Olea (Sol)
My experience with John akridge, who assisted me towards rental services was a wonderful, experienced. He was friendly and super detailed about all my worries. It’s super stressful to move he made the difference of me choosing to rent my storage. If you’re looking for storage I definitely recommend prime storage Chula Vista on Main Street, ask for John.