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October 2023 by Daniela Guichenne
Worst service ever. They filed my nails too much. It was so painful and same afternoon start breaking because they are too thin. Still hurts a lot. Dont know how much time will take to recover.
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October 2023 by Karen Grey
My experience getting a pedicure started off good right up until the end. When nail tech Angie was placing my flip flop back on my wet polish. The strap from my flip flop touched the polish and she about lost it. She was rude blaming me for moving my foot, dropped my shoe, never owned up to her mistake and acted like it was the end of the world that she had to redo the one toe. Which she only painted over top of the smudge. Needless to say I won’t be coming back!
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July 2023 by meliha karahan
I showed her a picture to how I wanted my nails done. She wasn’t really listening to what I asked for, I told her I didn’t want my nails too thin and short . But she kept going and she eventually filled into my skin and cut it very deep.Service: Manicure
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May 2023 by Arlene Jimenez
Only positive vibes. My natural nails are stronger and longer than ever. I only do gel manicure with them, and they take really good care. I never need an appointment, and whoever is free always does an amazing job. The massage at the end of the manicure is my favorite!
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April 2023 by Arlene Magpoc
First time to go to this salon. It was a nice place at the mall. I picked the most expensive pedicure on their list so I can try what they have to offer. But it was just an okay experience, nothing special. It was not worth $70 though. Will not go back again. Other salons have better service.Service: Pedicure
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March 2023 by mimis pg
I have been coming here for 2 years and have never had any sort of problem. I am usually satisfied with the work and feel comfortable coming in ! Yesterday i went in for a gel manicure , showed reference photos to the nail tech many times. I have never had this specific nail tech work on my hands before and I’ve been going there for two years. She first gave me good vibes and seemed like she understood what I wanted on my nails. The color was extremely off , she was quite rough and at one point had to tell her it was hurting me. I am usually not one of those who will complain but I am not satisfied at all with the nails and my fingers and nails hurt A LOT ! Quite disappointed since I’ve been very loyal to this place
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March 2023 by Anilu Rodriguez
UPDATE: I was having serious pain on my middle finger from the set and I couldn’t handle it anymore. I soaked them to have them remove easily and to my surprise, my nail is MESSED UP. Absolutely digusting and unprofessional. I asked for black French tip, and red bottoms. This lady said she charging $20 extra for painted bottoms. Super unfair and they look horrible. I asked for tapered squared and was left with chunky nails. The total was $88 dollars in total which is expensive even though they look horrible. The glue is visible where the rhinestones are and just a horrible spot to get your nails done. Don’t come here.Service: Acrylic nails
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March 2023 by Maricris Flores
I’m always at this mall and have been curious about this nail salon. From the outside it looked so fancy, so I came in for a pedicure. The owner (I think was the owner) greeted me very welcoming and was kind. The actual pedicure itself was ok, I’ve never been timed for one before (it shows minutes on the menu) so that was interesting to have the nail lady use an actual timer. The seat was broken because I could not lay my back all the way back without it moving, felt like I was gonna fall backwards any second ? so overall it was just ok, they were nice and gave me a plastic bag to put my slippers in afterwards.
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February 2023 by T F
I didn’t even know this place existed so I figured I’d try a new place. I went in for under arm and Brazilian waxing. I didn’t have an appointment so I waited about 15 minutes. Not too bad. I did smell a faint odor while waiting. Kinda like sewage maybe but I’m not sure. My technician came out to get me, Katie. Nice lady, broken English but she communicates well enough to have some conversation. She was very pleasant and thorough. She got my services in and out less than an hour.So the two star? The lady in front who was very eager to take my money just out right confronted me about a tip. First of all, ppl need to realize they are not just entitled to tips. In this instance I was fine with it because my service was good but I didn’t like that. She asked me was I going to add it to the card or do I need cash. I was a bit annoyed. But I told her I would take care of it. Because she was pressuring me I almost didn’t leave one. I don’t like that. The only reason I did was because Katie did good on my waxing. While charging $30 for a pedicure they shouldn’t be rushing anyone. That is literally the main reason I won’t be back.Services: Waxing
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February 2023 by Sabrina Powell
I’ve been going to this nail salon for almost a year now. I’ve had some great experiences and some that weren’t that great. Today is my last time coming here. Even after the receptionist acknowledged that my nails were crooked she still insisted I pay the $5 shaping fee. She offered seeing if someone else could fix them but I didn’t have the time. They weren’t coffin shaped, they were square & jacked up. Every-time this particular nail tech does my nails it’s a problem. I can’t deal with the stress of not liking my nails when they cost so much.Service: Acrylic nails
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December 2022 by Sunbir Tung
My mom recently went to Venus Nail Lounge and Spa on Birch Rd. to get her regular gel manicure. She had gotten her previous gel set done there too and was confused because she had been feeling some pain in her ring and pinky finger after getting it done. Come to find out, as the nail lady is doing her new set a few weeks later, she finds that my moms ring and pinky finger were BADLY infected with bacteria and her nail buds were coming off slowly. Please make sure the tools you are using on customers are properly sanitized before using them. That’s bare minimum sanitation rules at any nail shop. I feel so bad for my mom because of how painful it was for her and how the lady tried to deflect and point the problem at my mom when they don’t know how to clean their tools properly. Please do better.Service: Gel manicures
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October 2022 by Style Techniques
TerribleCannot even do a basic pedicure. I stop before she even applied the gel on. I couldn’t take it anymore.
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October 2022 by Eden Ashlee
Went here for a mother daughter pedicure.It's nice they gave us 2 people to work on us at the same time unlike Sassy Nails.They have kids prices which is nice.Put cute flower design on big toe nail my daughter now wants every time.The only thing is they don't necessarily get you in at your appointment time but understandable on a busy weekend.The owner of the business seems nice and accommodating.We will be back.Service: Pedicure
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September 2022 by Katelynn Houle
My fingertips are glued to the acrylic underneath and the lady doing my nails was extremely rude. I showed her a heart design and asked if she was able to do it, and she said yes. Boyyy when she painted it on it looked bad but I was nice and said let’s just not do the design. She gave me all this attitude told me I wasted her time, as if it was my fault she couldn’t even get close to the design. I wish I could’ve taken a picture of what it looked like before she filed it off. She simply could have said no? Then proceeded to figure out why my nails are sticky for 10 more minutes because she didn’t put a topcoat on. I got very short, basic acrylic set with a pedicure and paid $115, no tip. This place is ridiculous and I can’t believe that the lady was rude, and then was badgered to give a tip at the end by the person taking my card. Absolutely ridiculous.Services: Nail art
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September 2022 by inspired mind
Nicky (not sure of spelling) did a great job. She was fast but efficient and very good. She did my mani and pedi. I'm just visiting the area but hope to come back before going home!
