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November 2023 by Jake Casdorph
They are exceptionally kind and professional. they will do everything they can to make sure you are on the road safe. They are very knowledgeable and courteous. Kept us updated. They are fair and caring. George personally test drove our car to make sure the partner and I were going to be safe for a long trip.They are also pet friendly for those who have pets and nowhere else to go as they wait. Allowed our two cats to be with us as we waited.Thanks George!
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October 2023 by Christopher Lowdermilk
I needed a new serpentine belt. They fixed it just fine but my ac was not working when I got my car back. I never had an issue with it, the filters were fine but I get my vehicle back and all I hear is the fan struggling and giving out. AND THATS ONLY AFTER they made me late picking my children up from school. I dropped my car off around noon. I was told the work would be done by 230-245 pm. I called back at 330 and they were not only no where close to finish with the they forgot to call and update me. I was was late picking up my kids and nothing got done on my car. In goof faith and trying to be understanding I gave them my business the next day just to be able to drive off with no air conditioning.
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September 2023 by Rick R.
Took my Audi to Superior a few times over 5 years and the last timewas a total rip off. I was told by Sam to purchase a car battery, and he'd get me the best at a good price an Interstate Battery that ONLYcar dealers and repairs shops have access to purchasing them. I fell for it and had him order me one and It was intalled about 5 hours later. With in 3 months the interstate battery started to give me problems and need to be jumped often. So I called Sam and told him about the issue and said I still have my reciept and warranty, I was told to bring the car in for testing ? Well It definetly needed to bereplaced and Sam was upset that he was out of having to take a losson a replacement battery at HIS COST, Boy he got over on me when myback was turned. Put in a cheap used battery from Auto Zone and, nevertold me about the cheap move he pulled over on me. Well my batteryneeded to be replaced again and this time the Tow Truck drive suggestedto me WALMART for a battery, they remove and replace the battery for the customer with no Dirty tricks or back handed moves - I'll NEVER go back to Superior Automotive or ever suggest that place. I know he gives Ex-consa chance to work and make a living working on Cusomers cars but - when the Ex-cons tell the customer they'd be better off at a different repair shop ?That Says it all - NO STARS FOR YOU - I'm forced to give the one star in order to post this.
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September 2023 by ArnoldXD (ArnoldXD)
If you ask for a small job they will scam you and claim that there is more work that needs to be done on a car and overcharge youSure they might do a good job on what they work on, however they will squeeze as much out of you as they can before they let you go. I mean they are willing to go as far as doing this to a veteran mechanic that was looking for a simple job.Be careful if you dont have much money to be spending your better off avoiding this place. U got money your fineAnd for the company reviewing my review....yes i have the right shop... you wont find my name on your registery u chitters.
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August 2023 by Jim A.
Eric got us in same day for brake inspection/service. Delivered as promised, on time. We have a Cadillac SRX we pull behind our motor home. He gave us good piece of mind that our brakes were in good shape. He gave us a very good value for the job. Quality job for the service requested!! I highly recommend Eric and his team. You can't beat the service or the price anywhere. Same day appointment as well. Eric, we can't thank you enough!!! Jim and Julie A
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August 2023 by James Carranza
Took my 91 caprice to get an distributor installed and time, they did a great job the price was fair, if you need help with anything just ask for EircServices: General repairs
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August 2023 by Donovan Leonard
I had an unexpected and nerve-wracking experience when my 2012 Kia Forte Ex's serpentine belt failed while my dad was driving on the freeway. To add to the stress, the engine was leaking, and there were other mechanical issues that needed immediate attention. Thankfully, we found Superior Automotive Repair.From the moment we walked in, the customer service was truly exceptional. The staff was friendly, attentive, and understanding of our situation. They quickly assessed the problems with my car and provided a detailed explanation of the repairs required.Not only did they address the serpentine belt issue and fix the engine leak, but they also efficiently resolved the other mechanical issues that had been bothering me for some time. It was evident that their team was knowledgeable and experienced in handling various automotive problems.The level of professionalism and transparency displayed by Superior Automotive Repair was impressive. They provided a fair and honest estimate before starting the repairs, and the final cost matched the quote, which I truly appreciated.To top it off, they completed the repairs in a timely manner, allowing me to get back on the road as quickly as possible. My Kia Forte now runs smoothly, thanks to their top-notch workmanship.I can confidently say that Superior Automotive Repair is a trustworthy and reliable auto repair shop. Their dedication to outstanding customer service and quality repairs sets them apart. I highly recommend them to anyone in need of automotive services in Chula Vista. Thank you, Superior Automotive Repair, for turning a stressful situation into a positive experience!
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July 2023 by Donovan L.
I had an unexpected and nerve-wracking experience when my 2012 Kia Forte Ex's serpentine belt failed while my dad was driving on the freeway. To add to the stress, the engine was leaking, and there were other mechanical issues that needed immediate attention. Thankfully, we found Superior Automotive Repair. From the moment we walked in, the customer service was truly exceptional. The staff was friendly, attentive, and understanding of our situation. They quickly assessed the problems with my car and provided a detailed explanation of the repairs required.Not only did they address the serpentine belt issue and fix the engine leak, but they also efficiently resolved the other mechanical issues that had been bothering me for some time. It was evident that their team was knowledgeable and experienced in handling various automotive problems.The level of professionalism and transparency displayed by Superior Automotive Repair was impressive. They provided a fair and honest estimate before starting the repairs, and the final cost matched the quote, which I truly appreciated.To top it off, they completed the repairs in a timely manner, allowing me to get back on the road as quickly as possible. My Kia Forte now runs smoothly, thanks to their top-notch workmanship.I can confidently say that Superior Automotive Repair is a trustworthy and reliable auto repair shop. Their dedication to outstanding customer service and quality repairs sets them apart. I highly recommend them to anyone in need of automotive services in Chula Vista. Thank you, Superior Automotive Repair, for turning a stressful situation into a positive experience!
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July 2023 by Yoli Romero
Delt with Olaf, had a good experience. They did their best to fix my problem. I recommend. - Claudio Romero
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May 2023 by Barefoot Erin
They were helpful and honest. Someone else had told us the check engine light problem was the cat and upon second with Superior, our suspicion that the other place was trying to steal the cat, was confirmed. They were definitely a little pricey. But sometimes you gotta pay more money for better, fair service. Thanks superior!
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April 2023 by Thinmint The Monkey
Incredibly polite and knowledgeable, i cannot wait to get my first car. I will definitely make use of this company!
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March 2023 by Al F.
I've been going to Superior for years. They are a great alternative to going to the Volkswagen dealership for maintenance. I especially like how they explain their work in plain terms (non-mechanic terms.) Would definitely recommend
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March 2023 by Brian Bui
If you ever wondered why mechanics have a bad reputation, especially regarding women, this shop is the reason. I came to get some service done on my car, was charged more than what I was quoted over the phone, including over $100 dollars for an air filter, and had my entire car smelling like dirt for days afterwards. There are plenty of shops nearby, AVOID this one.
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March 2023 by REY CASIS
He fix my racket pinion and it was an outrageous price and then the next time I went to him quoted me $1,100 to fix my car for my car to pass smog so I did a little adjustments to my car and my check engine light went off and I went to the place to get my car smogged and it passed smog so that's why he gets a one-star from me that guy must be true to what he was in there for saying that he was a crook so sorry Sam
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February 2023 by Tiffany Trammel
I am so thankful to have found Sam and his crew. They’ve had their hands on my 88 Ford E-250 for years now so they know exactly what’s happening under that hood anytime I have an issue. Thanks so much Superior Auntomotive crew!Services: Battery
