-
February 2024 by Bonnie Kutch
Appliance Depot was a lifesaver when the steam valve stuck on my five-year-old stacked Electrolux dryer and wouldn't turn off, even when the machine was turned off. I had to turn the water off to my house or otherwise the dryer would fill with water and flood my house. I had originally purchased it from Apex Appliance, but they did not have the same model nor one that would be compatible with my existing washer, so I was ready to settle for a lower quality Whirlpool washer/set that fit the measurement requirements. After hours on the phone with them and their third-party installers to arrange having them installed quickly so I could turn my water back on, I called Appliance Depot after seeing their excellent ratings and they happened to have a similar model Electrolux dryer (albeit a different color and slightly scratched/dented) in stock and would be able to deliver and install it the very next morning. Gaby was so helpful, knowledgeable and cheerful over the phone, and their installers, Marco and Jorge, were also very friendly, careful and thorough. Not only do I have the water to my house back, I also saved a considerable amount of money not having to buy both a new washer and dryer! It was an all-around pleasant experience dealing with Appliance Depot and I will definitely be using them again in the future.
-
February 2024 by debra giarrusso
I am really very happy with all the things I purchased with this company they are very helpful and always helping the customers I would recommend them to any one who need there Products thank you have a wonderful day
-
November 2023 by Mitzy O.
My partner and I looked into different appliance stores before finally deciding to check out The Appliance Depot. We showed up an hour before they closed and like many others, were warmly greeted by Yadi. She reassured us that she would attend us as soon as she finished a transaction she was working on. Yadi was extremely informative, she made us feel confident in our purchase and honestly- we couldn't be happier with our selection. The delivery and install was seamless, they answer all of your questions and are available if anything comes up. If you're looking for appliances, look no further!
-
November 2023 by Isa Rox
So reliable! They fixed my drier, these guys went above and beyond. Reasonable pricing will use again in the future!
-
September 2023 by Gabriel Uberdriver
Great prices, we have bought several times, always happy with their service
-
September 2023 by Jorge Delau
Good service, and they give you options.
-
April 2023 by Mary G.
We found Appliance Depot here on Yelp after a nightmare experience buying a fridge at Best Buy in Mission Valley. Appliance Depot totally came through for us! Their ability to communicate effectively, to not outsource their delivery and installation services and to be so knowledgeable, human and easy to deal with was so refreshing after having to deal with Best Buy. Next time we have an appliance need we will go right to Appliance Depot! Never again will you find us at Best Buy, Home Depot or Lowe's!
-
April 2023 by Thomas H.
Great service. The person answering their calls is amazing- I believe her name is Mariel... anyway, they have helped me out twice now. Once with my home fridge and a second time with a washer/dryer unit. They are quick to answer the phone and on both occasions had the exact fridge and clothes washer dryer units I needed. And they handle all the delivery, install, and removal of the old units. Very professional and very knowledgeable. They are my go to company now whenever I need a new appliance. Thank you Mariel!
-
October 2022 by Tony A.
We went to Appliance Depot based on the recommendations here on Yelp, and I can verify that all the positive reviews are well deserved. Did we wind up spending more than we had planned? Yes, BUT we walked out feeling extremely confident in our purchase. Yadi definitely knows her stuff and walked us through all the available options, and explained pros and cons of each. We felt absolutely NO pressure to buy at all. Yadi was courteous, well informed and very thorough. The cherry on top was that they were able to deliver the same day. We walked in the store around 11am, and by 4:30pm our new washing machine was delivered and installed, and the old one was hauled off. The team that delivered was also courteous and worked quickly and really made the whole experience feel like it was too easy. Thanks, Appliance Depot. We'll be back.
-
September 2022 by Mike W.
After a misfortune, sometimes the stars just align! Wednesday evening, we discovered that our GE French door counter depth model had quit cooling for the THIRD time in 9 years (in addition to several service calls for other issues). By now, I had the routine down pat. First to Smart & Final to buy dry ice ($150 worth!) to try and salvage any food that hadn't already gone bad (it was too late for the broccoli & cauliflower). Next, start calling refrigerator rental firms, but it was already past business hours. Then, go online to schedule a GE service call--the first available date was the following Monday. The next morning, one of the frig rental firms told me they didn't have anything available until next week. The other rental firm didn't open until 11 am. So while waiting for my wife at the optometrist, I started searching for a new refrigerator on my smartphone. We'd heard Samsung's were good and the first frig displayed on the Appliance Depot website was the exact one I was searching for. I called and spoke to Yadi (who merits the great reviews I read about her here) and asked when the unit could be delivered. She surprised me when she said today between 12 and 2! Using my credit card, I ordered the unit over the phone about 10 am and by 1 pm, our new Samsung frig was delivered and installed by a very efficient and polite crew. We couldn't be happier with Appliance Depot!
-
July 2022 by Christina R.
Perfect! Yadi was great! Got my spare garage fridge for $200. I searched everywhere and no one else had anything this small in stock. Delivery was included in fridge as well as hauling away the old one. ( they didn't actually haul one away in my case). They had many nice models for a great price. Delivery guys were on time as promised and I got a call in advance to notify me to be ready. Excellent communication and a great little fridge!
-
June 2022 by Jorge A.
Awesome costumer service by Yadi. She provided a lot of info and helped me to make a wise decision. She didn't pressure me to buy a specific product.
-
June 2022 by Kimberly J.
I would give 10 stars if it were an option! Our LG (never buy one!) Refrigerator again died. Even after a warranty replacement of the compressor. I contacted our local 'big box" stores and the prices were frightful and the timeline for delivery even more! I came to trusty Yelp to see what I could find. Thank goodness for The Appliance Depot! I sent my husband over to see what they had available and after an exchange of a few texts and photos, he purchased a beautiful Whirlpool refrigerator which was delivered the VERY NEXT DAY by two very kind and knowledgeable gentlemen who ensured the fridge was level, working properly, and hauled our old dying one away. I will replace each dying appliance with a purchase from Yadi and this wonderful store! Thank you!
-
March 2022 by Debbie Trujillo
Yadi very nice sales person.
-
January 2022 by David E
Can’t say enough good things about my experience from start to finish. We replaced a dishwasher. Sales experience was excellent w Yadi’s help, found a higher end floor model at a lower price available for immediate delivery rather than wait 3+ weeks to stock the model we had originally called about. Model is pristine and works better than expected.Installation team was respectful, professional, and absolutely committed to doing the job right. We were impressed and grateful for their work.We will be back for any future appliance purchases and would recommend to all friends / family.Thanks !
