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January 2024 by Vilma Everette
Ron you are amazing - I’m the Hawaiian lady you just meet today ! You gave me an amazing profit on my bracelet! Like I said your service is better than Nordstroms!!! Thanks for your professionalism!! Aloha love , Vilma Everette ??
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December 2023 by Jelberte Jean Baptiste
Great Customer Service always willing to work with you!!! Love those guys !!
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December 2023 by Derek M.
I've been coming here for quite some time now ! Only bad experience I had with this place was when my dumb*** didn't check their hours of operation and I showed up on a day they were closed lol . Tools, electronics, jewelry, musical instruments, not to forget the staff!! they have it all !! It started off me buying jewelry from just another pawnshop, next thing you know I'm just dropping by to shoot the sh** with them. telling myself "not buying anything today" only to leave with some new jewelry on layaway hahahaha !! Love this place !! Always treated like family here , definitely my go to pawnshop !!
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August 2023 by Edward E.
Ive received many loans from ron over the past 2 years specifically on my nintendo switch products but never again will I step in this establishment. As soon as I walked in looking for a 40 dollar loan for 3 sealed very popular games. The first thing he said rudely was "oh we only take the mario games" sitting behind his computer chair like he always is. Which is a complete lie because I have pawned many various popular games with them. Anyway Ron is a very moody guy and does actually try to extremely low ball you. I know pawn shops need to make money but I feel Ron operates on who he likes and how his mood is that day. His Latino co worker I'm not sure his name but he is the kindest and reasonable person to deal with. Avoid Ron the big husky eBay/google expert behind the computer desk.
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August 2023 by RoninLXIX
Just bought a microphone from this place and I must say, they were so prompt to reach out. I wasn’t going to be able to go down in time to pick up the item and they were so easy to work out an arrangement with. Super sweet people and you can tell they love working with people. Would recommend them to anyone! Thanks for being awesome guys!
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December 2022 by Aorist T.
Went in to check out their guitars. Lots of low end stuff but there was one I was slightly considering. The old man, possibly the owner, spoke to me like I knew nothing about guitars despite my many years of playing. I was looking for a serial number. He angrily said guitars don't have serial numbers. Wrong. He gave me a bottom line price, I told him I'm still shopping around. I said 'Thanks', he turned his back and said 'No thanks to you'. There were a number of moments of disrespect from this guy but it's sad that I didn't receive basic human courtesy. There was another worker there who was super friendly. I wish that person helped me instead of the grumpy resentful guy. Needless to say, the guitar I was thinking about is off the table and I will never set foot in this place again nor will I ever recommend it.
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December 2022 by Joseph Rodriguez
They were extremely helpful with me and quick. No problems at all. Thanks guys!
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December 2022 by Gloria Mayo
My daughter and I went to the pawn shop on 389 Broadway chula vista ..and we have a placer to meet an amazing man to help us ...and my daughter was crying because she wants a guitar ? and I can't afford it ..so the owner go outside when we was leaving and give my daughter the guitar ? and tell her Merry Christmas ? and be good girl with your mom...that was amazing.....still good people on this ?
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October 2022 by Peter Thomas
Received my item swiftly and timely. Great pricing and excellent staff will help you with what you need. Cannot say enough good things about The Pawnshop Chula Vista.
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September 2022 by Eric J. Opatril
Listen i came in today hoping for litwrally the smallest bit of help and Ron went above and beyond and helped me out of a real sticky situation... No doubt the only pawn shop ill be using feom here on out and i live an hour away!!!
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September 2022 by Lindsay Stout
Recently purchased a hutch from Ron. He and his staff were extremely friendly and helpful!
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September 2022 by Jacquez Forshee
Great customer service, and an awesome first experience. Highly recommend “The Pawnshop Chula Vista”!!
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September 2022 by NoSuckerDjs
I have been to the pawn shop a few times during the pandemic and after. They always have a great attitude and willing to help. Very fair and professional. I also like the selection of used musical instruments & jewelry.Thank you for being great for the community.Keep up the good work!
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July 2022 by Azalea Salazar
Didn’t know what to expect at first but they definitely let me show them the quality of my item before giving me a final offer which I really appreciated! Very explanatory about the process and very nice ! I just hope it’s as smooth of a process getting it back as it was taking it in !
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July 2022 by Gerard O
Just recently bought a ovation guitar from Ron. He was very friendly and answered all my questions, we did a transaction over the phone and it went very well. He even gave me a discount on shipping. I would definitely do business with him again...Thanks Ron
