-
February 2024 by Matias Messina
My first time at Ulta, and while the cashier was pleasant, the manager maya provided me with poor service and was rude and sarcastic when answering my questions. Other ulta locations I have gone to in san diego are where I will be making my purchases going forward, better service.
-
February 2024 by Daraksha Mukadam
Loved the hair color service. Everyone was nice and friendly and the experience was great.
-
January 2024 by Alejandra Stepho
Staff is always great and always ample parking
-
December 2023 by Fair reviews Based on my Experiences
Love that there is s second option to Sephora. But beware the prices advertised are 70 % wrong at register.
-
December 2023 by ラモスL
It's always packed, and some people working on the floor are not familiar with the products. The checkout line is so disorganized.
-
December 2023 by Rosalinda Guitron
I always find the best products for my hair, with discounts and also you can use in addition coupons.I highly recommend Ulta Beauty
-
November 2023 by Vanessa Gonzalez
I visited this location today and had a great experience. I got everything I was looking for and more. Naomi & Angela were amazing. They both guided me and helped me pick out my perfect match in Chanel Foundation & Natasha Denona concealer. I felt very comfortable with them, Naomi also helped me set a skin care routine & recommended great products that I am excited to try out. Thanks to them I feel so confident about my new products. They deserve promotions!!
-
November 2023 by Daniela Karoni
I liked the wide variety of products for both hair and face care, but I was really surprised by the enormous lack of help, I wanted to ask two things and that was impossible. But the variety is truly fascinating.
-
October 2023 by Elizabeth Quiniano
I am trying not to be petty, but I am. I got my hair done yesterday, and I am not satisfied. I told the stylist I wanted my blonde ends to match my roots. My roots were black and grey. They would have known I am going to school with people half my age if they had talked to me. I am 52 and do not want to go to class and have the students think I am the teacher. What she did in 3 hours I could have done in one by buying a 20-dollar bottle of light brown hair dye! In 4 weeks, my roots will grow out light grey in the hair line! I did not tip this stylist, and I know I was wrong, but considering the cost of redoing everything that was done, I am looking at 200 + extra dollars. I should have left when we sat there in silence for 2 hours. If she had at least acknowledged my presence, I probably would have tipped her. She did not seem focused on her job; it was perfunctory and mechanical.
-
October 2023 by Christina Erwin
Had an appointment for formal hair and makeup booked for WEEKS with Karla. Got a call less than 24 hours before my appointment telling me that the store was notified that morning that she wasn’t coming in the next day. So they took HOURS to call me, the employee I spoke with offered zero in return for the major inconvenience, and put me on hold for a manager who never answered the line. I won’t step foot in this store again, for anything. That’s horrid customer service and you should be ashamed.
-
September 2023 by Daphne Ciasico
I had a fantastic experience at Ulta while visiting their Happy Returns bar. The salespersons were incredibly attentive, asking me what I needed and if they could assist me in any way. One of them even went above and beyond to search for a perfume roller for me, although it turns out the manufacturer didn’t make it in the size I was looking for. I left the store with more purchases than I had planned, thanks to their excellent service. Highly recommended!
-
September 2023 by Atiya Ravens
The store was clean and well-stocked however this is the first time I have been in an Ulta with poor customer service. I’m giving this particular location three stars because of the organized and clean appearance of the store and the kind associate who checked me out. However, no one stopped to help me and even passed by several times with no acknowledgment. The security guard at the front was more welcoming than the ladies on the sales floor. I was disappointed.
-
July 2023 by Godzuki26
It's great. An awesome selection of cosmetics from nail polishes to hair ties
-
July 2023 by Ronnalyn L.
I went into this salon to get my hair done for my birthday, not knowing what to expect and being real, my expectations were far EXCEEDED. This was my first experience getting my hair bleached and I was honestly so scared how it was going to come out and thankfully, Karla is an absolute miracle worker and she gave me exactly what I asked for. Besides that, ALL staff were very sweet and helped me decide as to what hair color I wanted to get.The picture shows the before and after! Karla literally transformed my hair and I've felt more confident after getting it done by her because it just looks amazing! Satisfied is an understatement. Thank you Karla!
-
June 2023 by Lyn “LynD” D
I just did a quick stop wanted to see the prices and get a consultation for hair coloring but did not do any of that? they were busy and not enough staff. Overall it is a clean place
