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December 2023 by JD R.
Great service and quality!! Quick, painless and simple! Unbeateable prices. Everyone was super professional.
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December 2023 by Patrick M.
The tech provided two options for my car on his computer screen, a full synthetic blend (5,000 miles) or a blended oil (3,000 miles). I choose the full synthetic blend. He then placed the next change sticker required in 3,000 miles on my windshield. I was not impressed. They are selling a service that they are advising is good for 5,000 miles and then after you pay saying it is only good for 3,000 miles. The responses below from management that the local driving in San Diego is in a severe driving environment with temperature extremes seems questionable. There was no discussion of this extreme environment before the product was purchased.
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December 2023 by Jorge F.
I've been coming to this location for a while The last time I came in for an oil change was very disappointed.I ask one simple question to one of the worker . I ask if if my radiator fluid was good ... and the Manager was very rude to his worker in front of me He told him that they did not had time to be wasting... manager was very rude and unprofessional...
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November 2023 by Anthony Nogales
I went in to get tires rotated and an oil changed. I could have done the oil change at home easily but mainly went in because it is far faster to get tires rotated at a shop than at home. They said they didn’t have the correct lug nut to change my tires. I provided them with my lug nut which they said was not the right size. They continued to change my oil while I looked for another lug nut. They were unable to rotate my tires but still changed the oil which I then paid for. They not only did not rotate my tires, but also did not show me my air filter, offer to check the cabin air filter, set my tires to the correct pressure, or offer to assist with resetting the maintenance lights.I feel as if there should be more done on the part of the shops management when their technicians fail to meet a customers needs.
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November 2023 by Catherine Collazo
These people always go far and beyond the expectation for customer service. They treat you as well as you can expect from a high class level oil change location. They are a little expensive, but it's well worth it because you get out of there with a great feeling and peace of mind regarding your vehicle. I recommend this place and any of their locations to everyone.
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November 2023 by Arturo Perez
Went fpr an oil change, Very good service, very organized, very efficient, very quick. Better than the Broadway location definitely.
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October 2023 by Medina M.
Manager professional, very polite and very knowledgeable. Provided a great customer service
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October 2023 by Diana G.
First time coming here to this location and the guys were on it ! They hooked it up with coupons and the oil change was done quick , Dario came through with the discounts
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October 2023 by J G
Richard the manager is an unbelievably unprofessional. Groupon is allowing Valvoline coupons to go through that are not valid at the San Diego locations and only after you purchase does it show in the fine print. Richard was incredibly rude and would not consider price match nor charge the difference. I was told to deal with it and contact Groupon and then also pay another $75. Though I know this was my fault, I expressed my loyalty to Valvoline as I have done every oil change there for many many years. I asked Richard candidly is the $25 from Groupon that Valvoline is saving worth losing a lifetime customer. You have a clueless manager running this location.
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September 2023 by Curtiss Purinton
I was reading reviews and found this place. We all know getting service on our vehicles isn't the funnest thing to do but this place is great! I got in early and they got me out in 15 to 20 minutes. Another car pulled up next to me as the other car in the bay was leaving. The guys had her move and allowed me to go in ahead of the other car. They have a first come, first serve policy and I saw it in action. Great group of guys and found my new spot for service on my truck!
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September 2023 by Todd Lewis
A little pricy at $59 for a conventional oil change, but every thing is more expensive now a days and there are $10 off coupons on their website. You stay in your car for the entire time which is nice. The technicians were very polite, friendly, and the service was quick and only took about 10-15 min as there were no lines. I highly recommend them.
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August 2023 by Victoria W
Consistently a quick and easy oil change. They are professional, friendly, and have great customer service. They offer additional services without it feeling like they are trying to up charge you for no reason, and when you decline they don’t change their demeanor. I enjoy getting my oil changed here
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August 2023 by Angela Allen
Always attentive and informative no upsellingJust services without pressure and info to help your car live it's best life. Feels like my own personal pit crew!
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August 2023 by Carlos Rene
First time here, excellent customer service! I was in and out in no time, and I was able to stay in my vehicle. Highly recommended!
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August 2023 by jaqueline v.
Christian did my oil change and idk who was at the bottom BUT Christian took his time doing his job EXCELLENT SERVICE WITH HIM, great communication. Because of him I'm going back ‼I know you don't hear this a lot but GOOD JOB christian‼ there should be more workers like you
