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August 2023 by Carlos Jaime
My family has been coming here since they opened years ago. The team here is extremely helpful and courteous, zero attitude you get at other places. I walked in today (8/29/23) to pick up some shoelaces for my son's half-cabs and they were helpful as ever. Even the manager stepped up to assist and advise. Keep up the great work team VANS Otay Ranch!
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December 2022 by Regina P.
We love Vans. They are always friendly and clean. This staff is no exception! They are extremely helpful, super nice, and actually have a conversation with you if you don't know what you want. They have amazing deals here too! I got some kid hoodies for $20. Not a bad day!
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January 2022 by Joel Stevenson
I just want to thank Matt for his outstanding customer service and support finding the right work shoe for me.Matt was attentive detailed, highly knowledgeable. I really appreciated all of his help. If you need assistance here don’t hesitate to ask for Matt. He’ll provide you outstanding customer service while making sure shoes are laced, brought out and ready for you. Amazing!!! Above and beyond.Could not ask for a better retail experience!!Higher management take notes!Thanks you again!
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December 2021 by Marissa S.
Came in today with my boyfriend who has ginormous feet to get a new pair of Vans. Sean helped us and he was extremely friendly! Great, fast service!!!
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August 2021 by WowItsMick
Everyone there is very nice. They always welcome me when I come in and I now go in frequently. Great service!
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June 2021 by Terrence H.
Staff is very friendly. Found what I needed all the times I've come in to shop. Parking is limited since the entrance is located where only a few spots are available for all the stores on the inside street in of the mall.
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May 2021 by Iris “Mommymakeandmore” Starker
The employee was helpful and I ended up getting 2 pairs of shoes.
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November 2020 by Jacob Villarruel
Has some cool things.
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October 2020 by Ryan Young
a worker-owned business is what to strive for, for all workers are owed a fair compensation for their labor and deserve to dictate the conditions they labor under
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August 2020 by abdu saad
Price is good but the tax, they have multiple choices for you from shoes and other shirts
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July 2020 by Patty Chavez
Love, love, love this store. It's always been our go to store for back to school shopping. Great prices!
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July 2020 by Vidal Espinosa
good customer service
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January 2020 by Evangelina Melendez
Super Clean always fund the size and style you want.
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December 2019 by Gorda Mari León Niebla
Very happy with my purchase and excellent assistance from Anna and Esteban. Thank you so much and will definitely be coming back
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December 2019 by Rigo Vega
The young lady that help me had excellent customer service skills and was very pleasant and courteous.