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December 2023 by Flux Capacitor
Good place for passport photos.
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October 2023 by Kristin E.
I am a native Chula Vistan, and I was in town visiting my family. I'd forgotten to pack my replacement continuous glucose monitor... I'd left the new one at home in Las Vegas. I spoke to a very nice man at the pharmacyOn the morning of October 17th; he could NOT have been more helpful. He really was lovely. Imagine my surprise when I went in around or just after noon, (when Mr.sweet man told me my RX would be ready), and a woman named Gloria was waiting to 'help' me. Gloria was so unfriendly and rude, almost menacing, that I actually felt a little nauseous after being subject to her vitriol.My RX hadn't been ready but that wasn't a problem at all- we left, and I just decided to come back later. When we returned much later, in fact EIGHT hours later, in hopes that maybe Gloria had gone home, I sent my sister and aunt in to pick up my my cgm for me. I just couldn't bear the thought of being talked down to by Gloria again, if she happened to still be there. This person needs some very serious lessons in customer service and an attitude adjustment. What if she had behaved this way to my mom, or my grandma??? Not ok.
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May 2023 by Laura M.
SO grateful for the quick turnaround on my medication by the pharmacy staff at this location. I was on vacation and fairly desperate for my asthma inhaler. The first Walgreens was out of the medication, and it would take a day to order it. But, the pharmacy staff member I spoke to offered to call this Walgreens and have them fill the prescription. I was notified in less that half an hour that my medication was available. I really appreciate the quick work on this.
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June 2022 by Sohil H.
ordered online 1 day shipping, ordered 3 acne creams it was a buy 2 get one free and only one came in the mail, called the 1800 number and they actually picked up relatively quickly, but they told me to call the store directly, upon calling the store, customer support continued to pick up and instantly put me back on hold a total of 8 times, i could hear them physically lift the phone up and put it back down every time they picked up, after finally picking me up one of the pharmacy workers said that i had to talk to the front desk and transferred me to the front desk which then did the same process of picking up and putting me back on hold and when they finally picked up they sent me back to the pharmacy line where I once again had to listen to them physically pick up the phone and put me back on hold numerous times. In the end after getting put back on hold numerous times and after picking up they just told me to call the 1800 number which had told me to call the store. f*** you Walgreens
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April 2022 by Alli C.
This pharmacy used to be great Now they are understaffed and no longer who I want handling my meds
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March 2022 by DD E.
This location is convenient the cashier is friendly but this is about my experience with the pharmacist name Angela her appearance and manner was very Unprofesional so I didn't realized she was the pharmacist she kept complaining about not having help as in excuse for kept making mistakes and interring the wrong imfo , some people turn around and left I waited for ever even though the order was already called in and I was told it was ready , but it wasn't ready at all ! Finally she said the insurance wasn't covering half of the prescriptions , unbelievable !!! after going back and forth my dr transfer the prescription somewhere else which was filled immediately completely covered by insurance and the pharmacist was very confident in what she was doing , I would never go back to Walgreens pharmacist Angela or recommend as long as she's there as this was a life threatening and crucial to get the medication immediately !
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January 2022 by Capri C.
They canceled my Covid booster shot, with no warning. I found out after getting there, after I had booked two weeks in advance. They did not send me an email, or give me a phone call to state that my booster was canceled. The people were nice, which is why I'm giving two stars, but the fact that they canceled a booster shot with no warning, during the second outbreak is incredibly disappointing.
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November 2021 by Vanessa U.
Made an appointment for a vaccine. They told me to come back an hour later because the pharmacist was going to lunch. I was nice and understanding and said, ok no problem. Came back an hour later only to wait another 40 mins while hearing the pharmacist that went to lunch for the entire 40 mins talk about her weekend plans. No one acknowledging the long line of people waiting for over 40 mins nor telling us why we were waiting so long.
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November 2021 by Albert C.
I have zero positive to say about the Walgreens Pharmacy in Chula Vista, on Broadway Avenue. Nov. 2nd, near 1 PM, call the number for the pharmacy to check if my Rx was ready for pickup. On the line five minutes, the first call and have to hang up for another call; get back on-- to HOLD! I was on the line for 17+ min and still no one picked up. (supposedly 2 calls before mine - or so I am told at initial answer.. ) Go to the store 50 min after ending the call 'cause after it searches, the computer tells me Rx will be ready in an hour; supposedly it's being filled. [see attachment showing receipt of Rx on Mon, 11:56 AM! OVER 12 hrs previous 2 my arrival!!] I was still at the store 45 minutes later... Wait behind 6 customers, with 1 clerk attending for 23+ min. Even then, 14 hrs after receipt, 1 hr ++ min after hearing, "It'll be ready!"-- IT WASN'T! Frustration! I tell clerk this will be the VERY LAST time I ever trust Walgreens with a solitary nickel, and obviously won't have any other Rx's sent here! Asked to wait 15 more minutes, oh joy! Finally after 20 min passes and I appear in proximity to counter, I'm told, "It's ready!" There're lines for picking up Rx's. Lines for people to get shots, but there's no order here and 1 person jumping thru hoops, between lines; zero other hands on deck. The shot line went up to 7 people, still no extra support, much less customer service. Negative stars if I could give them; one stars all that in good conscience, I can assign. Terrible service, all NON-Customer based, inconsideration. [And sadly in 3 weeks, 2x here on Broadway in the last 9 days, horrid experiences-- especially with the pharmacy Rx/info, call-in-line!!! But also with chaos of not enough help for dispensing Rx's or attending vaxx clients!!] (and there were other clerks around, but no one checks the line to see if customer's needs are being mis-served and stalled!) Why do people pay any money or give so much of their time to Walgreensz heck they're hardly given more than CURT, attention?? Rite Aid, Costco, and even CVS have better support and better organization. [haven't even mentioned my experience 18 days earlier at the 3rd Ave Walgreen's Pharmacy and the 30 min plus wait and pharmacy disorganization, staff disrepect for and near abusive interactions with customers!! Next YELP, maybe??]
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October 2021 by Sonia M.
Went in for a flu shot and ended up getting the shingles and whooping cough (Tdap) vaccinations as well. The customer service in Pharmacy was phenomenal. Marcie gave me the flu shot; I didn't feel a thing Dr Shawn had to give me the other two and warned me about it being painful for a few days. Both of them were super nice, gentle, attentive and informative. I highly recommend this store. Michael at the cash register was super nice and friendly when I stopped to buy chocolate. I needed chocolate after the shots Thanks Walgreens for making my experience a pleasant one!!!
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September 2021 by Google user
I went in for an interview
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February 2021 by Chyna L.
This location is weird i dont know what it is but one day we had went here to get a prescription from the pharmacy wich we decided to wait around in the store employees look at you like your stealing and not only that this weirdo gonna start following us around with his cart and start saying random things to us and asking questions and not to be friendly but in a creepy type way ,other than that they have a nice variety of things at this store and its pretty spaced out.
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February 2021 by Will S.
I used the Walgreens at I st Chula Vista because my United Healthcare offers no co-pays on tier 1 & 2 drugs. This store is junky. When using CVS I received texts telling me a refill was ready, here I received a phonecall telling me if I didn't pick up a prescription by the end of the day it would go back into stock. This for one I didn't even know was ready. As a precaution against that happening again, I went in, I was the only person in line for the pharmacy, but was ignored for 10 minutes. They did not even acknowledge my presence. Next year, unless United Healthcare switches drugstore chains, I will be switching insurance companies again. I wish it was possible to give negative stars.
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February 2021 by Stephen Niceler
I went in for an interview
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January 2021 by Smoochy M.
This past weekend I attended to the store and I saw some items for 50% off when I got one of those items and went to the register The lady told me that these items was not 50% off and I told her why it is in the 50% she said someone may be put it there by accidentally and i told her all products are there then she came back and told me not everything is 50% there in that item so why won't you have a sign saying that a 50% everything in this aisle so upset