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January 2024 by Melissa Suzuki
Quick and smooth transaction. They were very knowledgeable and explained all the steps for me so I understood. Would definitely come back.
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November 2023 by Cody “Joe”
Manny helped me sell my Omega speedmaster for a great price! Super nice guys and a solid store if you are looking for the right watch!
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September 2023 by OCTOVIO PEREZ
Best place in chula vistaThank you guys...
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February 2023 by Gerald Cruz
BEST PRICES AROUND!Great Place for All Your Needs! Tony & Manny do an amazing job at pricing and giving the best prices for your jewelry and watches!Be sure to stop by with any of your jewelry, gold & silver, or watch needs!They also have an amazing selection of gold and silver jewelry as well as luxury watches like Rolex and Cartier!
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February 2023 by luis manuel
Great experience her at watch buyers.They brought an expert to appraise my watch and offered a great deal on it. I do recommend them.
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January 2023 by Michael Cuarisma II
Manny was very helpful and very professional
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January 2023 by Nathan A
After reading so many glowing reviews, I was quite surprised over the experience I had with this store. I called to ask if they would be interested in buying one of my watches. I spoke with a gentleman whom I believe is named Manny who was very polite and asked me to text pictures and details of my watch. He then called me back as promised to discuss and from there is where my experience became less than pleasant.We went back and forth in conversation about my particular watch, how watch prices have been falling, etc., and eventually I just asked him to tell me how much he was willing to offer. Manny told me he was going to talk about it with his pricing manager and get back to me in 15 minutes.4 hours later, I called back and spoke with another gentleman whose name I didn't catch. I explained the reason for my call and he asked me if I wanted a call back from Manny or if he could help, which I replied that either way was fine with me. After discussing particulars, he informed me that Manny was the pricing manager who could give me a price and he would have him call me back in 5 minutes, as he was finishing up with a customer.The day went by, the next day went by and no callback.If either one would have just told me they are not interested in buying my watch, that would have been fine and probably earned them a 5-star review anyway because they were very polite and professional on the phone (to me, average service is 3 stars, so 5 stars would have said a lot in my book but instead 2 stars because of their politeness). Instead of just telling me "no thanks, we're not interested" so we can all just move on, they keep me hanging on a promised callback. Add the fact that Manny misleads me about a discussion with the manager, when in fact he is the decision-making manager: misleading me and taking me for a s***** just doesn't sit well.Poor customer service. I have received better customer service and far more candor by leaps and bounds from other watch dealers throughout the country and from overseas, knowing it would be very unlikely I would show up on their doorstep.What I didn't tell them is that not only am I selling my watch, but I'm also looking to buy. This was a good run to figure out I need to take my business elsewhere.
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January 2023 by Forrest Parker
Would recommend.Stopped in yesterday and was provided with excellent customer service, a fair offer and a quick painless transaction. I had never been here before and have to say that I was pleasantly surprised.
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January 2023 by Google user
After reading so many glowing reviews, I was quite surprised over the experience I had with this store. I called to ask if they would be interested in buying one of my watches. I spoke with a gentleman whom I believe is named Manny who was very polite and asked me to text pictures and details of my watch. He then called me back as promised to discuss and from there is where my experience became less than pleasant. We went back and forth in conversation about my particular watch, how watch prices have been falling, etc., and eventually I just asked him to tell me how much he was willing to offer. Manny told me he was going to talk about it with his pricing manager and get back to me in 15 minutes. 4 hours later, I called back and spoke with another gentleman whose name I didn't catch. I explained the reason for my call and he asked me if I wanted a call back from Manny or if he could help, which I replied that either way was fine with me. After discussing particulars, he informed me that Manny was the pricing manager who could give me a price and he would have him call me back in 5 minutes, as he was finishing up with a customer. The day went by, the next day went by and no callback. If either one would have just told me they are not interested in buying my watch, that would have been fine and probably earned them a 5-star review anyway because they were very polite and professional on the phone (to me, average service is 3 stars, so 5 stars would have said a lot in my book but instead 2 stars because of their politeness). Instead of just telling me "no thanks, we're not interested" so we can all just move on, they keep me hanging on a promised callback. Add the fact that Manny misleads me about a discussion with the manager, when in fact he is the decision-making manager: misleading me and taking me for a s***** just doesn't sit well. Poor customer service. I have received better customer service and far more candor by leaps and bounds from other watch dealers throughout the country and from overseas, knowing it would be very unlikely I would show up on their doorstep. What I didn't tell them is that not only am I selling my watch, but I'm also looking to buy. This was a good run to figure out I need to take my business elsewhere.
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November 2022 by Mary Silva
Great experience. Got great money for a great watch! Easy, fast, and helpful!
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October 2022 by Alexis Martin
10/10 recommend this place. Very professional and always with a positive attitude.
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October 2022 by Compa Steve
Great business with these guys i recommend anyone who’s trying to sell their watch ????
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September 2022 by Lisa Brittain
Very professional,friendly,answered all my questions and put some extra money in my pocket win win for everyone
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September 2022 by maribel segura
Manny was very helpful and professional, I recommend stopping by.
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September 2022 by Liz Lopez
Great customer service very helpful and friendly .
