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March 2024 by Leticia S.
Josh, was great to work with, very friendly, answered all of our questions and put our money to work for us!!!!
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January 2024 by leticia silva
Joshua, best service and advise since we moved to San DiegoWe totally recommend himThank you Josh
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November 2023 by Afet Lina
This branch has 1 teller at 9am on a Monday
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October 2023 by Steven-Andrew U.
Walk in to ask about opening a checking & savings account. Unfortunately was told the person in charge was book for the day. This was @ 1:15 pm.
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September 2023 by Romany dawood
Never answer the phone .
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February 2023 by Lady K.
02/24/23, 3:35pm. Been waiting about 10 minutes now, there's only 1 teller helping one customer but there are two ladies behind the counter who are just chatting away and they didn't even acknowledge me or say they will be right with me. One of them came to the front to verify a transaction for the teller and still she didn't say "someone would be with you".
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November 2022 by Dezza Vidrio
Spent an hour and a half waiting to be helped for a transaction and the manager let me know I was not going to be attended anytime soon because I didn't have an appointment and the person that was going to help me was taking their Lunch break. Ridiculously bad service. There's a WF down the road - go there instead.
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November 2022 by Sandi R.
I received the CA middle class tax refund card in the mail. I called Wells Fargo to inquire if I can get the funds there. I was advised to go inside the branch and withdraw the funds from the card, then I could deposit it into my account. When I arrived, the female teller informed me that it only works 50% of the time, for unknown reason. It did not work in my case. She said most people can do it through the ATM outside. I tried twice but it didn't work. I went back inside and this time a different teller named Alejandro said he can help me. He walked outside to the ATM to assist me. When the prompt gets to the part where you have an option to select Debit, Savings or Checking, he said I have to select "Checking" or it won't work. The first teller never mentioned that. I truly appreciate Alejandro's assistance.
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December 2021 by Alvin Thach
This one has a very bad customer service especially when you have to deal with a bank manager named Tony. This guy is very reluctant to help and when he promises to do something, he has never done it. This bank has been closed since September till now without any notice to the customers.
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March 2021 by Anakarimhe Mercado
Super nice staff!! Mega helpful and kind (for the most part), it’s just Wells Fargo overall that sucks. The ATM froze in the middle of the transaction for no reason and they made me call costumer service (they couldn’t help me on the spot) and then they made me wait a whole week to get my money...
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February 2021 by Ericam Diaz
This location is and HAS been openedPlease update the correct hours.
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March 2020 by Keith Nash
I just was reminded why I NEVER come to this branch! THE SLOWEST BRANCH EVER!!!! I’ve been to many Wells Fargo and this by far is theee slowest!!VERY ANNOYING!!!
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December 2019 by Jaime M.
I had such a great experience today at this Wells Fargo location. I am a manager for a business and I often times have to drop off cash deposits. When I do, I typically bring in more than 10 at a time. Other locations have given me attitude and grief over this because it holds up their lines, but my teller today, Sabrina, was SO helpful, friendly, and understanding. She kept a smile on the entire time and was overall so pleasant to deal with. Thank you Sabrina for your help!
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October 2019 by Catherine C.
Eight people in line , 2 tellers. No one else is pitching in like they used to do. Obviously, they're not about customer service. Also, they do not answer their phones. You are directed to the 800 #. Shame on you, Wells Fargo.
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February 2019 by Lan M.
HORRIBLE customer service. I usually give businesses the benefit of the doubt when horrible customer service happens ONCE but when it happens THREE times, I'm willing to switch banks just so I don't have to deal with them. Each time, there was only ONE teller helping customers while 5 employees are working there. One teller literally saw me and closed her window and started talking to the employee next to her. One was just on his computer (not typing anything btw), just moving his mouse around. And the last two were talking in her office! I thought the employee was helping a customer until the "customer" became the teller that was helping me! And her reasoning as to why there's only one person helping? "Oh, we've been short on tellers" what?! She literally was doing nothing but talking to her co-worker a couple seconds ago. Horrible I tell you, new bank here I come! Wells Fargo you just lost my business!
