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September 2023 by Marcia R.
We haven't had Thrifty's in a long while My niece was visiting so we were a hunt a small desk And after it being hot I wanted to treat to Ice Cream So she didn't want paletas Thrifty's was the place. We waited but that was fine only 2 cashiers And person who help us had to tell a customer I'am sorry they've been waiting for a while And we were. I was glad something was said I thanked the her. She was nice, quick and she had a system First many scoops 2 each scoops Pistachio Pecan Pralines Then Cheese Cake flavor's Coconut Pineapple We had out Ice Cream cups and we were off It's was hot day so by the I got home it was melting
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February 2023 by Scott K.
DaVonte provided me with such a courteous, welcome and such a good man and professional and honest, great attitude that it put me to shame because I came in Lauren Fierro when the ATM machine didn't work and by the Way store manager, can you please make sure the ATM machine works, but I will get five stars anyway, because even though it's Friday night and everyone is maddening, they going to ride their agenda of booze and dancing badly, Davante is here at work diligently, who is courtesy customer professionalism, and a smile of all things, something I would not expect even from Jesus Christ himself, please give the van to raise
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February 2023 by Liz Z.
This review is for the ice cream! I love the Rite Aid's where they have the ice cream section because I love thrifty ice cream and it's such a great dessert after having a meal if you're near a Rite Aid! Lol
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January 2023 by Yesenia N.
This location pharmacy deserves more than 5 stars for their dedication to help me transfer my sons meds from CVS. The female and male staff the only 2 on shift went beyond the scope of their duties to assist with the terrible service from CVS. The staff went to extent to call from multiple lines waited 40min with no response. Then I called pharmacy CVS then suddenly a staff member answers. The pharmacist then took over with my permission then CVS placed them on another 15min hold. The medication I needed for my kid was urgent and these 2 pharmacist made it happen to provide my child his medication before closing time at 9pm. They were so patient to get that transfer request and didn't give up or showed any frustration at all they kept a positive hopeful attitude. I am beyond words of gratitude and appreciation with the customer service at the pharmacy. Highly recommend this location for you're future refills and prescriptions.
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January 2023 by Grace Toni Marie R.
I love this pharmacy! The staff are always very helpful and kind. They work hard to ensure your prescriptions are done in a timely manner and are always available for consultation. They rarely have lines to pick up. It's located in an easy spot right off of the 805 and you can easily stop, get a Starbucks or Mc Donald's nearby and head back on the road. Overall though it's the staff that makes all the difference--they greet you when you walk in and are kind. * Also it should be noted that I drive an hour from Ensenada to get my prescriptions and the pharmacy always makes sure to bundle my prescriptions so I may pick them up all at the same time.
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October 2022 by J A.
4 stars for thrifty ice cream. Negative 2 starts for the pharmacy. Very slow. Now got told when my dr sends in a prescription I have yo tell them to fill it. Then 2 hours!! Wtf. Costco fills when they get it from dr. Super super slow place.
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May 2022 by Armando H.
Nice store but don't like the fact I can't get a ice cream scoop at night. Other rite aids let me purchase one before they close but this place stops a lot earlier. 2 stars because it's nice but just disappointing.
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February 2022 by Dayanyra G.
I have been coming here for ever and tonight the assistant manager Julia was extremely rude to my dad and I after waiting around 10-15 ti get helped for ice cream and was very rude. I took a picture at the surveillance camera to show that the store was empty and she was taking too long. She asked me to delete the photo and wanted to go through my photos. This happened at around 9pm. I am appalled at the attitude and the way she wanted my own personal phone.
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September 2021 by Tom C.
It's Saturday afternoon and there is one person working in the pharmacy. You can see she is really busy but totally unfazed. Instead of doing the bare minum to push me through, she actually went the extra mile to help me find a Rite Aid that had my prescription available today, calling multiple and confirming one that does. Way better customer service than you get at most places day-to-day. This was highly appreciated so I wanted to give a shout out. Thank you Annia!
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May 2021 by Chris H.
Came in to get a passport photo. Waited a moment at the photo center before going up front to ask for help. I was informed they don't do them anymore. Funny, they had the screen and sign advertising passport photos. If you're going to lie, maybe you should remove the evidence of said lie.
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April 2021 by Chree C.
Tiffani that cashier was so sweet and enthusiastic her smile just brighten my day. I wanted to let rite aid know they choose a great person to work here . I definitely think she would be a great manger with how she greets everyone and smiles . Definitely feel her genuine care and love for her job !!! I'm from out of town and only wish my city had nice people like her !!!
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December 2020 by Laura T.
The staff was friendly , they greeted me as soon as I walked in. I was surprised how organized things were.
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September 2020 by Ariella G.
Great store and great customer service. Definitely gained a customer. The ice cream is to die for :)
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August 2020 by Sams S.
This was my first experience with this pharmacy. My sons medication needed a refill but he was visiting his dad. Jasmine, assured me that it would be no problem for her to obtain the order from the other Rite Aid and refill it. We also had a glitch because it was a bit early for the refill.However, Jasmine took care of it and I could tell that she was a person that goes the extra mile for her customers! It really relieved a lot of anxiety and extra phone calls back and forth from pharmacy to doctor....etcThank you Jasmine and thank you Rite Aid for such a great pharmaceutical experience!!!!!!!!!
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July 2020 by L. H.
The Rite Aid pharmacy pick up line is always very slow , they only have one person working the two registers , the staff in the pharmacy is friendly but it's very slow and if you need to get out of line to resolve something then they will send you to the drop off counter (even though it's their mistake) and instead of just letting you go back to where you were at in the pick up line, they will make you stand in back of the piline again.Update, went back to pick up my prescription, different employee, much better service, will now give 5 stars
