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January 2024 by Stef S.
I would give 0 stars if I can!!! This store messed up my phone upgrade and made us drive back and forth twice. I had no choice but to pick up my new phone from this store as per my online purchase. The nerve of the manager to tell my husband "what inconvenience???" Shame on you!!! This location is 30-40 minutes from where we live and my husband needed to drive back and forth twice while we had a family emergency (which we told the original agent who assisted us) just to fix something that they DID INCORRECTLY ON THEIR END!!!
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December 2023 by Kylee D.
I went to this At&t store (close to the Costco). Hope was the associate that helped me. The line wasn't too long, which was nice. I needed some information from the app that I couldn't find. She helped me find what I was looking for. Hope said the app is not that easy to maneuver if you don't know what to look for. (paraphrasing of course) Thank you At&t and Hope for all of your help. Great phone service as well.
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November 2023 by Melissa Porter
Angelique was so nice and helpful. She had a store full of people and was helping each one of us fully and with an amazing attitude. She went above and beyond and got me exactly what I needed. I would definitely go back to this location!
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November 2023 by Nathan Franson
Excellent service. Kena was terrific! We were in and out within an hour.
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August 2023 by Leon Yaduta
Angelique thank you for great service! Very polite and patient, doing very good and professional work!
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July 2023 by V V
This store is a joke. ?and AT&T too. I opened an prepaid account, I was told 75$ a month, when I received the bill it was 126$. I asked them what's going on, they don't know. Closed the account, I asked how much I need to pay until today, they don't know, They said I will receive the bill shortly.Waiting...Switched to werizon and satisfied, thank you
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June 2023 by Sara Velasco
ATT store employee: She was very kind and helpful. I almost wanted to just hang out with her there at the store even though she was already finished with me. Great lady
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March 2023 by Izzie Reed
Costumer service is not bad however, Google maps says open till 7 pm, the hours on the door says open till 7 pm yet I came short of 20 minutes and already close no one here
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October 2022 by JH
Ashley was extremely helpful with helping me set up my new iphone. I think they deserve a raise.
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October 2022 by Karina Benavidez
I will forever come to this specific at&t store! She is definitely the most patient and helpful service representative I've ever experienced with.
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August 2022 by Tram Nguyen
Love Jeff and Errol. They were kind and super helpful. This is our second visit. We love the energy of the store. We absolutely love Errol and Miss. Fran.
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August 2022 by gidgetwitch
I want to let you know that I had a very positive experience with Randi at your store. I came in very frustrated & RandiWas so professional & kind. She went out of her way to ease my frustration. She was super helpful. I left with my new phone & accessories and very very satisfied
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July 2022 by dani flores
Stopped in the Auburn store for MUCH needed update. Very professional, very accommodating, very helpful, very friendly staff. Errol is a rock star!
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June 2022 by benjamin douglass
Error and Randi Have provided nothing short of an exceptional customer service every time I have come in. They go above and beyond any time there's any issue with AT&T and get it resolved as quickly as possible with my best interest in mind. Always a very pleasant experience.
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April 2022 by kristen duncan
I went into the store for a new phone and was greeted by Errol. My phone was outdated and I did not know about the newest phones and their features. Errol educated me on the new iPhones and we picked one that was best suited for me. He got me set up with the accessories I needed and set up my phone. It was a quick and painless process. I appreciate his great customer service and finishing the process from start to finish.
