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March 2024 by Manny Surio
The best Bandfield in the world and make my buddy back on the trail
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March 2024 by Lisabeth King
THE WORST! Dr. Gouine upsold unnecessary procedures by scaring my 20-year-old daughter by telling her that her dog could die if she didn't have additional testing prior to her spay. Bringing the total cost of her spay to $980! Then when I went to talk to her about the bill and brought her facts that confirmed our dog did not need these tests, she kept telling me the FACTS were wrong....all the expert vets were wrong and she was right? I would never bring another pet here, the staff here is aweful!
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January 2024 by Gabrielle Hanggono
Pricey.
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January 2024 by Tabitha Perez
Love them. The staff is amazing
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December 2023 by claudia shoup
Very nice service.
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November 2023 by Sami Goodman
Love Dr. Gouine
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October 2023 by Michael Resnik
Took the doggoes in for a checkup and shots.
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October 2023 by Aaron Shoup
Good vet. We have been taking our dog here for a few years. Great location inside PetSmart. We get everything done here. They even cleaned my dogs dental work.
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October 2023 by Austin Perry
Took my cat for a UTI and they were very helpful and got my fur baby what he needed. Took a few days back and forth but in the end I'm glad we went here for our animals needs
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September 2023 by Shawn W.
I have had a Wellness plan for Jasper since he was a puppy. He had all his shots and all his treatments and teeth cleaning, always updated. This past Saturday 9/9/23 at 3pm I brought Jasper in, he was throwing up blood and was for some reason we do not understand was DYING. Banfield Citrus Heights turned us away saying they were to busy to even look at my dying baby. A Vet would not take the time to just look at him. They told us to come back MONDAY. We left looking and not able to find someone open. Sunday he was worse. per GOOGLE, Banfield in Antelope was open at 8. WE get there and they had HAND WRITTEN over 8am they are CLOSED!! to we took off looking and found a Hospital 15 min away and by the time we got there, our baby boy had passed away. The Vet said he looked extremly healty and a great weight, did not know what happened but THEY COULD HAVE SAVED HIM SATURDAY. Do your loved one a favor. Dont go here. Drive the extra miles to a better place. They are good for shots and basic stuff but when your Family Member's life is on the line, do not trust them. WHEN I CALLED BANIFIELD CORP to have my Wellness Plan Cancelled, I was told they cant I have to pay out the remainder of the year or pay $350...... SO I STILL OWE A BALLANCE ON MY WELLNESS PLAN AND I WAS INFORMED THAT I AM NOT ABLE TO TRANSFER TO A NEW PUPPY. They dont really care about your pets. They care about your money. How hard would it be for them to say ok. We cancelled your Plan, your balance is Zero. Is there a Lawyer that might be interested in a Class Action against Banfield Wellness Plan?
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August 2023 by John Hunter
These are the people that have my 8 week old puppy a cat shot in accident. And charged me for it! They lied at first like nothing happened then another employee told me the truth. I contacted Banfield and still to this day there's no apology. My dog got very sick.... Please, if you love your pet, go somewhere else.
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August 2023 by Kim W.
Amazing service wonderful employees they handled my very aggressive dog very well my dog loves going
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August 2023 by Carlee C.
Absolutely love this place! Dr Ellis is amazing with my very excitable puppy. I know when I drop off my dog he will be loved on by the staff and taken care of.
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August 2023 by Steve Moran
Not unhappy with Banfield but always feel like it is all about extracting maximum dollars.
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August 2023 by Larry Glavich
Always great and wonderful. Been bringing my precious Piper (my cat) here for years.