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March 2024 by John H.
I needed to buy a pair os shoes, so I went to Big 5 on Greenback Lane on Monday, 03/20/24. Carson, the sales rep, was very helpful in helping me find a pair with the right look and fit. He was courteous, patient, and knew a lot about the products. He was genuinely interested in helping me find a pair that was just right. I highly recommend Big 5 for all your sporting goods!
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February 2024 by Žeňa Zubčenko
Your employee Amanda was very kind. I like it when stores pay attention to having such nice people like her working with customers:)
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February 2024 by Rafael A. Milanes, Jr.
Had what I was looking for and they offer military discount.
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February 2024 by John M.
Not worth shopping here. Horrible customer service. Selection has been depleted. Not willing to help the customer. 1/30/24
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January 2024 by Farzad Ahmadi
Good prices and good customer service
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December 2023 by Jab Jams
Great sleeping bag deals. Great shoe selection. Athletics and outdoor on point.
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November 2023 by Tammy Newlan
I went there to look for shoes and I found a pair that I liked so I bought them. The staff was very friendly and knowledgeable about the products that they sell, plus it is very well organized and the prices are very good. I will go back and buy some more shoes in the future.
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August 2023 by S R
The Big 5 on greenback is great. Sales people were super. Don't go to the Big 5 in Roseville!! Super lazy and rude! I'll never go back to that one!!
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July 2023 by Pudgy P.
Given a budget to purchase whatever boots I wanted at Big 5. Spent quite a bit of time reviewing the different models while waiting for a store close by to have them in stock. This wasn't my first choice, but they fit better than most others. I had to step down into an 11.5 when I always wear size 12. Did the leather protecting thing to protect the uppers and finally had the need to wear them about a week ago for some serious garden restructuring. Got into moving dirt around to build a retaining wall and several hours into the project, I felt the boot come apart while putting pressure on the shovel's rolled step. Called up the store and they said my 30 day window was closed, but I could bring them in to try to get an adjustment. The side story to this is that Big 5 reviews on this boot are all four and five star. I should have noticed the most recent review is over two years old, but this is a normally stocked boot? After a lot of researching, waiting, then running around to get the boots, they end up being garbage. Combine that with another Big 5 employee telling me, "good luck with anything but a four star or better review". Apparently only good reviews matter to Big 5.
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July 2023 by Melyssa Stone
Was just here and no one even acknowledged my husband and I. The employees were too busy talking to each other. We were looking at the airsoft guns and wanted to purchase one but no one came over to help. To make matters worse we saw a kid jump out of the gun/knife area, and I'm pretty sure he stole whatever he had in his hand. Employees completely oblivious.
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July 2023 by Pamela Nielsen
Took a long time for the manager to come to do the return. Other then that it was great & they had a very nice selection.
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June 2023 by Cassidy F.
I went in there last minute to buy a father's day gift, I was not greeted when I walked in nor was I asked if I needed help, etc. Mind you I have never been this location so the set up was foreign to me. I find what I was looking for, so i check out. I overheard employees talking as if they possibly thought I was stealing. Checking my items at the register making sure I did not sneak anything in them. As well as making comments like "they are checking the videos" "what's that in her pocket?" And then an employee taking a photo of my car as I was backing out of the parking lot. I honestly found the whole situation offending. I spent $77.00 that I wish didn't even go to that company because the way they made me feel when I was in there. I do not recommend this location. I understand needing to be safe and theft is an issue, but customer service matters and nobody should have a shopping experience like that.
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May 2023 by Irwan Rachman
The guys out there super friendly and helpful
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May 2023 by Jodi
So, this store kinda irritated me. Earlier in the day another Ross called to see if they had the item I wanted. And they said they did and would hold it.Well, turned out that they didn't have the specific item they said. Yes they came up with one, it's not the color and the box is really beaten up so much so that it's tape all around.Not real pleased with the purchase, and the lie to get me in the store.However, the staff was cheery,
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May 2023 by Danielle Barnett
Small, clean, everything clearly marked. Staff was nice when we were checking out but we weren't asked if we need help and multiple workers walked by us. Good prices and clearance items on shoes, which is what we went there for. I'll go again.