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December 2023 by Jennifer Culhane
I went and filed my taxes in office at this location in early October. I recently went to the IRS website and saw that this office never filed my taxes. I have been trying to reach them for 3 weeks now and they will not answer my calls or return my calls. I did speak to someone 3 weeks ago who told me she would call me back by the end of the day and never called me back. I have tried calling the H&R Block customer service number but they just keep telling me the supervisor of this office will call me back. This has been going on for 3 weeks and I have not heard from anyone. My taxes still have not been filed which I PAID for and no one will let me know what is going on. Do not use this office they will take your money and NOT file your taxes.
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November 2023 by Adam L.
By far the worst H&R Block I've ever been to. I've been doing my taxes with them for over 20 years. It typically takes 1-2 weeks for my taxes to be completed. Last year they forced me to go here and it was terrible and took more than 6 months for them to do them. This year I tried to make an appointment down the street and they forced me to go back to the same location. It's now the middle of November, I submitted all of my info back in April and still have not gotten my taxes finalized. Same thing last year. All I get is the run around, it takes several weeks and multiple emails to get any kind of response, they've lost paperwork. I will be finding a new tax prep company if they try to make me go back here again.
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January 2023 by Zaxel Hakka
The tax advisor I had an appointment with was very thorough with his work by providing the information that I needed to know and help me through the process of doing my taxes. Excellent at multi-tasking.
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December 2022 by marti r
I been waiting 4 months for them to contact the IRS. My kid needs to go to college but my taxes are messed up.. hopefully it will get done soon so he doesn't miss the chance of a good school.
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April 2022 by Samuel Nola
The tax advisor I had an appointment with was very thorough with his work by providing the information that I needed to know and help me through the process of doing my taxes. Excellent at multi-tasking.
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April 2022 by Alicia Flores
John Pandis very speedy on processing my boyfriends back taxes. Would highly recommend.
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March 2022 by Paula Burchett
I return because of John Pandis for his knowledge, friendliness and expertise.
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March 2022 by Gurvinder Singh
Stay away FROM Marcus Bergman (Tax Preparer). HE MESSED UP my taxes for 2020. I have to amend it all over again. this is serious warning
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September 2021 by Cheryl Pringle
Very helpful and listened to me. Answered all my question s.c an not
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April 2021 by kj Nightbird
It's nice to have the same Advisor each year. And you Folks are so friendly, quick & efficient. This includes the Front-desk Staff.
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April 2021 by Claudia Ezzell
Having worked in this office as CSP for the past 6 years, I am aware of how professional and knowledgeable John Pandis is.
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April 2021 by Richard E. Eriksson
John Pandis at the 8095 Greenback Lane location is knowledgeable and knows exactly what to do and how to proceed.
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April 2021 by Marie Saddoris
Convenient and all my records are there which makes it very fast.
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April 2020 by George Tricomi
I enjoy working with John Pandis every year. He is extremely knowledgeable as well as personable. Perfect combination for a tax advisor.