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December 2017 by Mehrdad danaipanah
Canceled my reservation for without offering anything to fix the issue DONT WASTE YOUR TIME BUDGET PEAOPLE GO TO ANOTHER COMPANY IF YOU DONT WANT TO WASTE YOUR TIME
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December 2017 by Stephen Mitchell
Good service. I was in and out.
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June 2017 by Sa C
Worst place to rent a car, if you give them a bankcard they will credit check you with no consent, go elsewhere this place is a shady
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January 2017 by Tyson Hiestand
NEVER NEVER NEVER NEVER NEVER use Budget/Avis Rental for regular vehicles or moving trucks! They do not care about the safety of their customers and do not service their vehicles, create high risk for potentially fatal situations, and are not willing to work with their customers what so ever to help satisfy the bullshit they have to go through when driving their vehicles.
Issues: imbalanced front tires, alignment off, oil check light came on, windshield wipers were broken..
....and due to all of this it extended our trip because of safety and required us to spend extra money for hotels, ect. We had taken it in to be inspected by Love's Truck Stop at two different locations only to find out our contract states we can't have anyone work on or service the vehicles unless it is through budget. (We'll how well does that work out when you don't even service them anyway!!!) Even the employees there said we are lucky a tire hasn't fallen off yet due to how bad the condition of it was. If we had hit any serious bump in the road, it could have.
And to top it off we paid for insurance just in case any of our things were damaged and we asked about that coverage and if we can get money back to compensate our nice things being damaged...nope! They said they don't handle that! WHAT!?!? Who does handle it and if you don't then why even offer it? Oh because you guys just rob people and don't give two shits about their lives! That's why. We have been through every department even up to corporate supervisors to ask for a simple refund of the truck rental that is all we asked for, and they refuse to give anything but 250$. Im sorry that 250 doesn't even cover the damage/insurance we had even paid for plus the extra hotels, windshield wipers that WE had to replace, food, extra gas because the truck wasn't riding properly.
You can take that 250 and shove it up your ass! This is bullshit!
Not that it was specifically this location but they are all through the same corporate office.
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April 2016 by Douglas Peters
Cristina was great. ...busy but friendly and explained things better than most. Julian had everything cleaned ready to go then explained the vehicle operations.
Good place to rent from.
