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January 2024 by Gary Montoya
There was friendly customer service,, only a couple minutes of wait time. There was 5-6 tellers, and a coupleO very vCard , of loan officers, who were opening the dooran
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December 2023 by Aziza Soatova
Highly recommended Banker Mono is highly professional and knowledgeable. Bankers polite and professional.
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December 2023 by Quade Wehrman
Wonderful service. They are here to serve you...
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December 2023 by Daniel Karavan
Inside service has always been nice.Outside ATM works only sometimes, drive through ATM when drove through did not work either. They need to upgrade their old and slow ATM's.
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May 2023 by Nick
Bank is open 9-5 mon-friday.... Meaning most people need to take off work to visit.......... Absolutely mind-blowing decision for a service based business.
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March 2023 by J U
Here's an update from last week.03/18/2023I walk into the bank and thankfully got help this time from the same nice lady who usually helps me. As I walk up to her window, I see Mandy look up at me and she dogs me as I'm walking up to the window. She quickly looks over at the nice teller who usually helps me and points quickly at me, signaling to her (As though she is trying to tell her, look its her). I just acted like I didn't see her do that. I am hoping that someone from upper management will at LEAST give her an education in customer service or anger management skills class.Last week:Avoid going to the girl at the 2nd window Mandy when entering the bank from Sunrise. She is the MOST rudest bank teller I have EVER been waited on by. Dont worry Mandy I won't spill all you actually said to me here.
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March 2023 by Julie Gonzales
Mandy is the most RUDEST bank teller ever. Avoid this bank if you can or at least this person.
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March 2023 by Dustin Nguyen
Raining Saturday, but Nice staffs, clean, fast deposit !
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February 2023 by chris floyd
Local business owner. I try to deposit my night drops and they tell me no, and I have to use their night drop box. This is the only location like this, and this was after I had been depositing them with a teller for a full year, now they’re all of a sudden not able to do it. Have you ever heard of a bank saying “no, you can’t deposit your money with a teller”?
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October 2022 by Sheena M
Excellent customer service in this branch. This was the nearest Chase location available for an appointment that day. It was urgent for me to have a bank account, which is needed for my job. James Wilson was very professional, friendly and detailed about the process. I already had my requirements ready so it was even better.
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August 2022 by Kaethe Bratton
Last time I lived in the area,all chase banks were open till 6 on Fridays...now it's 5,found out the hard way.At least the one guy is polite and considerate of older customers,this site used to be Home Savings,that's how far back I go.
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June 2022 by James H.
I always read several reviews before I write my own. There were some good ones, but far too many bad reviews. Are "you people" just negative all the time? Do you ever find the "good" in situations that may not have ended as you had hoped? Take this as a lesson. The customer service is usually only as good as you allow it to be. People are doing their jobs as best as they can. They aren't making $90k for listening to your whining. Most mistakes are probably made by you in the first place, so stop complaining. Today my wife and I were at teller window #1. I usually don't come inside - prefer online for everything. But we needed a copy of a rent check due to a dishonest slumlord (Paramount Realty, Gurinder Bains) who said we paid rent a few days late. Wrong! Check deposit even shows the creep had the check in his greedy little hands on the 5th (so not late). Anyway, JAN was terrific. JAN was very professional, yet friendly. JAN seemed to take a personal interest as to what kind of day we were having. JAN has worked there for about a year and a half (I asked), and I doubt she is making $90k. But guess what - you whiners and complainers ... JAN didn't have to be so nice to my wife and myself. It's something called reciprocity. I thoroughly enjoyed my time at CHASE today ... because JAN gave my wife and I great customer service. So, the next time you want to give a one-star review, realize this: if someone was reviewing YOU, you may not even rate one star. Do you really think you're that great at what you do? Be kinder, be nicer, and be prepared for a better day. Thanks for listening.
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April 2022 by Bill Shippen (Bill)
Easy access, clean parking lot and very nice tellers. Service is excellent and quick.
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March 2022 by Austin Perry
There drive through ATM is always down/broken. Really annoying
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March 2022 by Lawrence Gregory
Well this was my go to branch but now twice I've had to deal with Maninder and I must say she is the rudest teller I've EVER had.. twice she's been very rude threw my ID at me, I told her have a great day the second time and she yelled next and didn't even say anything to me!! Like wooow ok!! I honestly hope she gets fired.