-
June 2023 by Roger B.
btw - the college hunk franchise i dealt with was bloomfield ct and the guy that writes all these nice replies - Marc C - its all BS like someone else who posted here stated - his replies are just to look good to the public but nothing ever happens - i called and asked the local office to speak with him andf the mgr had never even hear of him and said no one named Marc was an owner - obviously just some marketing dept covering up on yelp
-
June 2023 by Jim D.
do not use these guys! if something breaks you are on your own. they dropped my electric fireplace which was $3000 and smashed the glass. they offered me $100. i can only assume they are not bonded or insured. never use a mover that is not insured. buyer beware!!!to be clear, this is college hunks out of bloomfield ct. sara was my contact there. no integrit and no interest in making me whole. they took my money and disappeared. i will be reporting them to the better business bureau
-
May 2023 by Electra K.
We hired this company to move my mother's house belongings to a storage unit. Every minute of my interaction with College H.U.N.K.S. was pleasant and stress-free, from meeting with sales manager Jacob Cosio to review my job, to watching our movers Logan Hemsworth, Adonis Ayala, and Corey Proctor load and unload our stuff. These guys were polite, professional, and hardworking. They were extremely careful with some very delicate furniture. It was the most pleasant moving experience I have ever had. I highly recommend their service!
-
January 2023 by Jahaira V.
Don't use this company they destroy my furniture we were verbally harassed we added insurance and the company does not want to pay for the damages there employees caused. Sara acted as if she would take care of the situation and would get my situation resolve and she did not she doesn't want to pay for my claim because my furniture had prior scratches, but doesn't mention in the contract I signed. I was harrassed with my daughter had to lock my self in my home. My furniture was damaged with unrepairable and she won't pay an insurance I pay for. On top of that she continues to have the dangerous workers working there. Be aware of this moving company and who they send to your home. Yesterday I received a call from the company saying the owner Sean did not want to pay for the insurance I added to my move I payed for a coverage that was suppose to cover .60 a pound for damages. Now the owner sends his manager who is very nice and humble man because he is bilingual thinking we would understand each other more mind you I speak perfectly english mind you I spoke to Sean an hr when I pick this company thinking he was a great guy did alot for the community spoke well about the company and now I think is all a cover up to scheming people. Listen I worked in HR when I tell you this is all wrong is wrong from background check on the men he hires. From Protocol From him not actually being the one who calls the clients when something goes wrong and sends a middle person this should have been handled directly from him. It Should've have been taken care already the moment it happened not a month later and I still haven't received payment for my furniture with all the proof I have included the video of his workers harassing my daughter and me that I can't upload because is too long. On top of that he still charge me to move with a "discount" but charged me. The ordasity of this buisness he is running. Now don't be fooled by the Mark guy that writes back because they send you back to the same people no one else takes care of the claim they just want to look good for yelp.
-
January 2023 by Kris Lihota-mcguckin
Making appointment was easy. Guys showed up on time. Shawn & his crew couldn’t have been nicer ! It was an effortless transaction. They moved some old furniture & rugs from our garage in under half an hour. Would highly recommend! Price was great too!
-
January 2023 by Jaimee Saemann
worst moving experience ever. still waiting (one year later) on the partial reimbursement they promised for the extensive property damage they caused via sheer carelessness. horrible customer service. steer clear!
-
December 2022 by T A.
My crew was awesome! They worked hard, they were cool to chat with throughout the day as work was being done and I would definitely hire them again....ESPECIALLY since they were able to move our sub-zero refrigerator which no other company wanted to take on!Thank you College Hunks!!!!
-
December 2022 by Sherry Corle Gordon
Very friendly and helpful, willing to get the job done efficiently.
-
September 2022 by Diadon J.
I called College Hunks for a same day job moving items from house to truck and made it clear that I was under a time constraint. The initial call intake person assured me that they could come right out and get the job done. He then showed up about 30 mins later by himself to assess the job. Then told me that it would be another couple hours which ended up being 3+ hours. I had a UHaul truck that I was going to drive 10 mins to a local storage facility and empty out. I am a 60 yr old grandmother but I work hard. I had a 60 pound antique mirror that I boxed up extra carefully using special large UHaul packaging. I labeled it fragile, mirror, glass with arrows pointing to this side up and front back etc. I told them how it was 100+ yrs old and be extra careful. They were all so nice to my face but literally just threw stuff anywhere in the truck. When I got to the storage facility, I found the mirror front side down on top of a TV stand in the granny's attic part of the truck. First off it should have been this side up according to my arrows and how they ever expected me to get it out of there I have no idea. I worked it down carefully and then moved it to my new house where it's been in the garage for 6 months bc I have nowhere to put it. I decided to sell it and had a buyer for $250. When I opened up the box, the mirror was cracked in several pieces. Their claim policy is 50¢ per pound so the most I could get was $30. They rejected the claim.What an insult! DONT USE THESE PEOPLE!!! I have other horror stories but don't want to run out of room!
-
January 2022 by Markcus DarkFae
Worse experience ever. Got an estimate, was expecting a work crew to show up on the day. day comes, no crew. apparently the estimator decided it was too much and didn't schedule. My girlfriend got into a car accident a week before and i had to make arrangements to have her in a bed while the bed was being moved. now I am stuck moving this apartment alone. I called College Hunks 3 times, each time they said they were going to get information and call me back, I never received a phone call. Do not use if you actually need someone to show up. 0 stars
-
October 2021 by Paulette West Anderson
Shaun and Aaron were professional and efficient. They were clear on pricing prior to the pick up. I would definitely recommend them.
-
October 2021 by Adele B.
I needed help moving furniture around my condo. Q, Mark and Rob arrived on time were courteous and professional. They didn't rush me and made sure I was completely satisfied with the placement of my furniture. Would definitely use them again.
-
October 2021 by Katie Oblinsky
Do not recommend. They missed packing over half of my kitchen. Took a huge explosive p*** on paid time that left my bathroom DISGUSTING. Tried to cut corners. Felt like we had to watch them like hawks. Put so few things in boxes we needed an extra moving truck. (We’ve moved many, many times and know what size we usually fill). When we asked them to pack what they missed, they didn’t come prepared and also still didn’t pack everything. Like what???? Completely incapable individuals. An update on this. Now in my new location as we are unloading everything they packed, my mattress was packed folded, is stained, soaking wet, and destroyed. My bed and frame are in several broken and damaged pieces. And now I have to wait 2-3 business days to hear back about my claim regarding this. DO NOT use this company. They will destroy your belongings. I’ve moved every 1-3 years for 15 years and have NEVER had an experience as terrible as this one. We’ve wasted thousands of dollars paying for them and fixing their mistakes. Please look at the picture for how rude they are in communicating. Threatening to not send a reimbursement check because I don’t want to provide information about a different company.
-
September 2021 by Dan D.
Love the 'stress free' business philosophy from booking to service. Workers were polite and friendly, explained everything as they were doing it.
-
July 2021 by Tone N.
The guys sent were happy, professional, and did a very difficult, dirty job moving a very heavy hot tub without a single complaint. They were a pleasure to have here and we'll definitely use you again.
