Dollar General in Citrus Heights is a neighborhood store that offers a wide range of affordable products, including food, snacks, health and beauty items, cleaning supplies, family apparel, housewares, seasonal goods, and paper products. With over 19,000 locations, Dollar General prides itself on low prices and a variety of trusted brands, including its own high-quality private brands. This particular store also sells beer, wine, spirits, and tobacco. Customer experiences at this location are mixed. Some shoppers appreciate the store's organization and the availability of products, noting friendly interactions with cashiers. One customer expressed gratitude for the assistance provided over the phone when inquiring about specific items, highlighting the importance of helpful service. However, there are concerns about the attitude of some employees, with reports of unfriendly interactions unless customers initiate friendliness. Pricing issues also arise, as many items are not clearly marked, leading to frustration among shoppers. Overall, while many customers enjoy their shopping experience at Dollar General, there are areas for improvement in customer service and pricing clarity.
This store has a lot of good deals, but seems like it’s a hit or miss on whether they replenish their shelves.
November 2022
I called ahead looking for 5 Bella storage bins and the man I spoke to (I wish I could remember his name) I let him know I was driving an hour (1.5hrs w traffic) I was so appreciative that it wasn't a wasted trip! So thankful
November 2022
Rude employees, and nobody really knows how to work the registers, or provide customer service. They are very quick to blame the customer when a problem arises, rather than attempt to solve it. Their main focus seems to be going home, and doing as little as possible before closing.
