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November 2023 by Jessica E.
Disrespectful employees who talk belittling to customers. No mater what age. Witnessed cashier yelling at elderly customers. From what I see in the reviews it appears to be a continuous thing.
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November 2023 by Jenny Flores
My grandfather went in to get laundry soap and glasses. At the register he did not realize the glasses were $7 so he said oh that’s too much and the lady told him well go to the dollar tree if you don’t want to pay. She was rude and the comment was not necessary she should have just taken them off. He didn’t purchase anything and left.
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November 2023 by Chong Yuk
??????11/06/23 8:00pm least nights black female cashier is a very bad ?????????I am never go this place again
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October 2023 by Ivana T.
gone here for years no problems, went in today with my mom and the black woman at the cash register must've been having a bad day. we walk up to the counter with no greeting and she starts quickly ringing up our items. when we were paying my mom (being older) had trouble with her card, which seemed to anger the woman, she tried to hurry my mom up and see what was happening then told her the register was froze; my mom didn't understand what she meant and asked to just pay cash. the woman angrily said "no! it's frozen! you froze it, you have to go to [other register]". we said okay even though my mom was confused and began walking to the other register, however the woman continued to talk rudely to my mom and kept yelling infront of the whole line at my mother that she supposedly broke her register. I hope she gets fired as i never want to take my mom here again.
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September 2023 by Saifullah Sabawoon
If only I could give zero or minus stars. One of the cashier African American lady with ? accused my credit card for jamming her system and very rudely said I refuse to provide service to you basically told me to get out of store. This was the first time in my life a store worker disrespected me in such a way. I really don't know what her problems were, but she had no right to take it out on me.I can see other customers also being bullied by her in these reviews. It's strange that no body took any action against her yet.
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September 2023 by Sherri S.
Extremely rude to customers. There is an older African American lady with very short hair that I have witnessed being extremely rude and having a poor attitude towards others. I personally had her throw a quarter at me and then chase me out of the store I thought she was going to punch me. I went into complain the next day to management but I think she is the manager which is horrible for the company. She's definitely a liability.
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August 2023 by sunny d.
The workers are extremely kind, much more kind than I would be if I was working in a oven. The store seems hotter than outside when it's 109 degrees. I'm pretty sure not having a working a/c is illegal. Wouldn't be surprised to see a lawsuit against stores like this one for forcing people to work in hot weather.
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July 2023 by Nikki Roam
I came in at 8:56 p.m. I know it was really close to closing time but I desperately needed some airborne or Emergen C cuz I wasn't feeling well an I just got off work. I was greeted with we close in 3 minutes and I'm like ok I'll be quick just need one thing. The lady working there was rude. Like basically telling me to hurry. I needed my ID for some medicine an I left it in the car because now a days we have apple pay. She then says I can't let you out and back in either because we are past the closing time. I said can I give you my date of birth she said no. So I'm like ok what item requires my ID? Because I had 2 items an she Says with a smart remark whatever you have there that requires ID. Well yea that's obvious but I was asking to have it taken off the transaction so I could at least buy the other item. I just felt like she had an attitude an was not happy to there or assist me as a customer! The gentlemen was nice an patient but the lady was condescending. I made it on time before the doors closed why is that a problem? Anyway. It's citrus heights I guess I won't be back here. It was a quick convenient stop before heading home!
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July 2023 by Krista Manwaring
This store has a lot of good deals, but seems like it’s a hit or miss on whether they replenish their shelves.
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July 2023 by Jaymee Rhoads
Customers not allowed to use the bathroom
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May 2023 by roby R
my fovorite neighborhood store n Employees
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March 2023 by Penny D.
There are several items that I always visit DG to buy because I can't find them anywhere else, but that is the only reason. The prices are actually higher than can be found in many other stores. I visited this store today and found the items I wanted, so all good there. After checking out with about $50 in bulky purchases, I asked to use the restroom but was told no. I wasn't happy, as I really needed the restroom, and had just spent $50 there, but, oh, well. Guess I'll have to go straight home. Then on exiting with my large purchases, I was told I could not carry them out in the cart. They have made the carts so they will not fit through the door. How convenient! For the STAFF! I will still go to DG for the items I can't find elsewhere, but only then. Their customer service is very poor, considering they would not be in business at all without us.
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February 2023 by Tim Bell
Everyone can feel wealthy here fill up your basket
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January 2023 by Katrina Alvarez
On December 31, 2022 I was in the Citrus Heights Dollar general store waiting to be checked out. There was one lady who was African American who seen a long line of customers waiting to be helped and yelled “everybody can quit staring at me and use the self checkout if you have cash, I feel the eyes staring at me” nobody moved, because nobody had cash. Then when it became my turn and I tried to use my five dollar coupon, she told me she “doesn’t know why people use these coupons it’s only five dollars off”. I looked at her and said $5 dollars means a lot to me when I’m taking care of numerous kids. This lady was so rude to customers. She then said people complain and ask for the manager all the time, but she never gets the manager. This lady needs to be fired, I will email the head district manager if her customer service isn’t resolved. She shouldn’t be working in customer service if she is concerned about scanning a coupon and can’t handle a line of customers .
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November 2022 by Natalie C.
I called ahead looking for 5 Bella storage bins and the man I spoke to (I wish I could remember his name) I let him know I was driving an hour (1.5hrs w traffic) I was so appreciative that it wasn't a wasted trip! So thankful
