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December 2023 by TAMIJA WHITLEY
Terrible . he doesn't use apple parts. I got my phone back and it didn't work right. I took it in for a screen replacement and then he said something broke inside. Dosing make since. Find a different place beforre you give him any money.
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March 2023 by Michael A.
BUYER BEWARE - Too bad I didn't check Fedi's review on 8/24/17 4/12/18 and 6/14/19. I went to Sunrise Mall on 2/13/23 and noticed there was a phone repair shop in the middle of this mall. I asked what he would charge to replace my screen protector and if he could to it while I waited. After him describing what screen protector options were available, I opted for the 3D Tempered glass on which he said is the best and paid him $20 which probably cost him 1-2 dollars. On 3-21-23 since I noticed there were 2 areas where the edges were deteriorating and went back to him to replace it since it was defective and only 6 weeks since he originally replaced it. He said there would be a $10 charge if I wanted it replaced or 50% of his original charge. I let him know that was ludicrous and he (Fedi the owner of the business) refused to repair it at no charge and said that they are not guaranteed. The receipt does not have anything on it stating that nor did he inform me there was no guarantee when he originally replaced it. (see a copy of the receipt below). Any legitimate business would have gladly replaced this defective template after being only 6 weeks old. My advice is to stay away from this business especially with expensive electronic phones. In fact under his Yelp listing it states, "Fast repair service, 12 month's warranty on all replacement parts." This guy is a crook and guarantees nothing.
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June 2022 by Heather Thixton
Great place! Fast service, fair prices, Dr Ring will take care of you quickly, courteously, and professionally! Lots of cool cases for sale also. I have went there a couple times and they are the best. Would recommend to all family and friends.
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April 2021 by MoGi EMRepair
I highly recommend Dr.ring for your electronic repairs. Located in mall with great prices and awesome customer service. Definitely will do more business.
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April 2021 by C Miller
Repaired my note 10 screen + digitizer also installed a new back to the phone in roughly 20 -25 minutes flawlessly. Very friendly and personable
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April 2021 by Mohammad Sheikhshoaei
I had a great experience working with owner of the business on multiple devices and highly recommending this business to everyone who are locally. Thank you.
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May 2020 by Leah Churchill
Great place to shop ...easy walking distance from parking lot. I personally try here before any other malls. I hate The Galleria to big and parking is terrible! I hope the plans to revamp this area rejuvenates shopping here. It is a much more pleasant place to shop.
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February 2020 by Michael Adams
Sunrise Mall is a fun, family friendly mall. Always able to find some good deals, and the coffee kiosk in the food court has delicious coffee.
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November 2019 by R
This was the third second time i came to this place and the second time ive had a problem, 2 out of 3 visits with an issues is not good by my experience, this may seem biased to you but this here is the truth, they messed up on two protective screens of mine with the edged being cracked after placing the screen protector on one phone and now the air bubbles and extra debris that are now lodged under my $30 purchase of the second protector for another phone. After an attitude The Owner had with me, not fit for good customer service., The Owner also has not came back from lunch, now 30 minutes late to when he was told to me by another employee when he should he back, and i am stuck waiting as an unhappy customer, thank you for reading. I hope this helps you make a better decision other than Dr. Ring.
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August 2019 by Nichol M.
A case cover and 2 glass screen protectors. Quick, efficient, and a perfectionist...great for business! Thank you, we'll be back.
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June 2019 by Natalie K.
I drove all the way out to sunrise mall because I thought it would be less busy. There are hundreds of phone repair shops In the Sacramento area to choose from but I figured we could mess around in the mall while it was getting fixed. Before I went in: front camera didn't work Mic didn't work unless on Bluetooth Crack on screen Now: Phone shuts on and off Front/back camera doesn't work Mic won't work at all No crack on screen (why not contact me before fixing the screen..the phone is useless without mic) Hours and hours of my life wasted waiting $124 spent He spent a lot of time working on my phone and he is nice. I went back and forth to the sunrise mall 3 times. I wanted to take the phone somewhere else after the first time, but the phone now has even more issues so I had to take back to him so he could fix the issues he caused. If you put new parts in a phone but the parts don't work...put the old parts back in. You can't keep new parts in and charge for them. If you can't fix the phone just say I can't do it...refund my money and let's all move on.
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March 2019 by Saeid Ahar
I recommend this place, Best service and fast,He's professional
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March 2019 by Tiffany Eilhardt
Excellent customer service, fast, guarantees his repairs, mine was an iPhone 6s charger port is guaranteed for 12 months! Remarkable!
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March 2019 by Toby Taylor
You WILL NOT FIND a more polite, courteous, professional, expedient, or INEXPENSIVE phone repair person, or company, ANYWHERE! I will stand by that statement, and the owner, Fedi, 100%. He was recommended to me by a friend, and has now repaired 2 broken iPhone screens, a HOME button, and given me incredibly good deals on Screen Protectors and a case. Today, my wife called 3 other places to get quotes on having her iPhone 5s screen, and HOME button replaced. Well, the first business quoted $99 for the screen and $30 for the button ($129). The second place wanted $79 and $25 ($104) The third.... $89.99 and $19.99 ($109.98). I told my wife that, Fedi/Dr.Riing, would easily beat them all. And he did! He charged us $60 for a new APPLE screen and $15 for a new APPLE Home button ($75!!) See the difference?! He saved us anywhere from $30 to $50!! Yes, he does business out of a kiosk inside Sunrise Mall, but that just means that his rent is cheaper and that he can pass those savings along to you! Oh! Fedi, also threw in a $15 screen protector FOR FREE. He is ABSOLUTELY THE BEST! I firmly believe, from experience and research, that you will not find a kinder person, or a better deal anywhere.
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October 2018 by Gabe Ware
Poor service he put a new screen on when I didn't want it then try to charge me $20 when I asked him to put back on my old screen he broke my original screen that I had and did not put it on all the way and took some of my screws to my iPhone. HIGHLY DO NOT RECOMMEND
