JCPenney Optical in Citrus Heights is highly praised for its exceptional service and friendly staff. Customers highlight the professionalism and kindness of employees, especially mentioning Linda and Maria, who make patients feel like family. The staff goes above and beyond to provide personalized care, answering questions thoroughly and explaining options clearly. Visitors appreciate that there is no pressure to spend beyond their budget, with flexible choices available, including affordable deals like the 2 for $69 glasses offer. The office is described as clean and welcoming, creating a comfortable environment for eye exams and selecting glasses. Maria is particularly noted for making the experience enjoyable and for her patience in helping customers find the perfect frames. The business offers a variety of options, from sensible, no-frills frames to more fashionable styles, all at reasonable prices. Overall, customers feel grateful for the outstanding service and highly recommend JCPenney Optical for their professionalism, care, and quality offerings.
Absolutely phenomenal service. Linda is a rockstar. Anyone who has the opportunity to encounter her service at this facility is truly blessed. It’s wonderful to find a business where the employees will go above and beyond to serve. And she always does.
December 2022
Absolutely phenomenal service. Linda is a rockstar. Anyone who has the opportunity to encounter her service at this facility is truly blessed. It’s wonderful to find a business where the employees will go above and beyond to serve. And she always does.
December 2016
The optometrist was very thorough. The staff was very helpful with coordinating my insurance so that I was able to maximize it.