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January 2024 by SABAH _ Rah
James gave me a great haircut. love the layers and bangs. Thank you! ?❤️
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December 2023 by Stacey Casas
Worst haircut ever!! Was scheduled with one person but when I got there I was seen by an inexperienced stylist. My hair is choppy and different lengths. I got it cut for a special event and it’s so short I can’t even put it in a clip. Guess I’ll wear a bag over my head.
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August 2023 by MM Couture
Glenda highlighted my daughters short hair and did a bad job, such a rip offService: Hair coloring
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June 2023 by Dulce Plummer
I am very disappointed, the lady did a horrible job with my nails. They are all different shape and crooked. She said it’s my fault because I didn’t like the work she did and wanted to change the style because she wasn’t good at doing the style and shape I wanted. I’ve been here a few times before and my nails looked perfect before except today. I am upset and and disappointed in the nail artist.
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March 2023 by Kimberly Ferguson
I honestly would prefer to give 0 stars!! The staff here are very RUDE! Do yourself a favor a visit another JCP salon. I had an appt scheduled for with Louis whom I'd never seen before. I received a call to confirm appt but the lady Janice mentioned a different stylist name. This has happened to me before. When I called back I admit I was very upset because of the mixup and even more when the scheduler showed no compassion ...she was very dry. Long story short she called me back after reaching out to Louis and was advised he deliberately put me with another stylist because I've had numerous no shows. This is untrue!! Aside from this appt I had one back in October with him and I was late due to traffic from 1 hr drive in which I called in advance but I've never been a no show. Even then the staff was very rude when I arrived didn't even offer to schedule me with anyone else. They all just stood staring funny at me and lack courtesy.Shame on Louis to deliberately reschedule me with someone I don't know and not even have the decency to call me beforehand to let me know his logic behind it. A simple phone call advising me about his policy and sharing my so called no show dates(which I requested from the rude manager Katy and have yet to receive) would've been the ethical, appropriate thing to do. This would've prevented me from becoming upset with the scheduler. Their customer service and approach to resolving minor issues is beyond horrible and unacceptable.Fortunately, I was able to contact my JCP salon of close to 15 years(my regular stylist moved out of state) and find a new stylist there. Lesson learned I do not recommend this Sunrise location at all!!!
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March 2023 by Dawn Klinger
Had a hair makeover by James Derek. Loved it. JCPenney Salon is lucky to have such a talent working for them
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February 2023 by Michelle Johnson
Best place to go for your hair cut and color Cathy is the best my hair looks fabulous gave her 5 stars and gave her ,$20 tipServices: Hair coloring
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February 2023 by fatima alejo
Very friendly tech
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May 2022 by Dave Daley
This is the second time I've used their online reservation system and it's scheduled a person who wasn't working that day or a scheduled a stylist for procedures they're not capable of doing. And of course there's nobody else able to do nails that day.
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March 2022 by Michelle M.
I came about 3 weeks ago for a full highlight. The stylist was kind and full of great conversation. I appreciated that we wore masks during the styling since everything is so up close and personal. But after getting home and getting feedback of my hair from family and friends they pointed out a harsh line on my right sideburn. I don't know if it was missed because it was tucked behind my ear and mask, but once they pointed it out It was all I could see. It was like a solid 3inches of outgrowth and 1/2 inch of bleach at the tip. And it was right where I part my hair so front and center. I almost just bought the product to fix it myself, but thought "I paid $155 for the style and tiped $30, I shouldn't have to pay to fix it myself", so I called and asked if I could have the stylist touch it up when she had time. Well, I went back last Sunday, again the stylist was great, nothing on her. But I was shocked to find they don't have a "procedure for guest satisfaction, and that they would be charging me the cost of a shampoo, condition, and blowdry", all to fix 3 inches of missed bleach on my sideburn... another $30? Sooo... if you don't mind paying over $200 to make two trips to the salon, come here. Otherwise, go somewhere that takes their quality of work I to consideration and don't put the stylist in a position to force the guest to pay twice for what they should have got in the first place.
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January 2022 by Katy R.
Wonderful diverse service menu and the salon is staffed with expert cosmetologists. I love the service and the prices.
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December 2021 by Kathy Houlihan
Went in for a shampoo and set. After shampooing my hair the stylist suggested that she blow dry my hair and use a curling iron on it. I told her I like my hair really curly . She said don't worry it will be really curly. So I said ok. Boy was I sorryThere was no curls in my hair. It was just a tiny bit wavy. I will never go there again. And I sure wouldn't recommend them either.
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March 2021 by Abigail L.
Do you want a hair stylist that loves her job, strives to make your hair perfect, and will listen to what YOU want? Yeni will do that for you! She has experienced getting her hair done and the stylist doing what they think is best rather than listening to what she asked for. Yeni will listen to you and give you your hair goals! She's also a really sweet person and has 5 years of experience.
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January 2020 by Kayla R.
Went here twice in the past they dyed my hair grey when I wanted blonde, looked horrible for months. Went back for a cut from another gal and she just wants to chop more than I wanted off and made my hair lop sided. Her hands were shaking the entire time. They need to hire real professionals and screen stylist better on their skills for real.
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January 2020 by Jeffrey W.
The sales clerks are very helpful. It is not as crowded as Roseville. It is a great place to shop!