-
January 2024 by D Brim
Good prices
-
January 2024 by Keysha Fletcher
We waited over two hours for our pictures to be taken. Then was inconvenienced again by having to come back for edits & final pics.JCPenny, y'all gotta do better! My suggestion, quit overbooking. Have a good staff/break, clients ratio.
-
January 2024 by Denise Johannes
The store was great. Employees were helpful, friendly and efficient. I always enjoy my shopping experience there.
-
January 2024 by Norma Rodriguez
The prices are very disordered, the same product, 3 different prices.
-
December 2023 by Joshua Wood
JCPenney's is a great store, but their customer service is lacking and their store hours are awful.
-
December 2023 by Travis Vidas
Always a excellent shopping experience
-
December 2023 by ray jordan
Sarah at the jury counter was excellent
-
November 2023 by skaggster
I took my elderly mother to return some items, with receipt, she purchased and they were 13 days past their return deadline and refused to work with us and even do an exchange. We will never shop there again
-
November 2023 by Crystal H.
Great experience picking up a couple of items I purchased online; easy & fast service.
-
November 2023 by famil kazimli
horrible service
-
October 2023 by Alexandra
Don’t waste your time! I drove 30 minutes with an appointment already booked with Veronica at 2pm in the salon. I arrived on time and when I got there the lady in the front desk told me I would have to wait an extra half hour to get my haircut because Veronica was with another client. She was very unaccommodating and just said I could just drive to another place and when I explained, I was not going to drive another 30 minutes. Then, she simply said she doesn’t know what else to tell me, basically saying that’s your problem not ours. How unprofessional!!!!!
-
September 2023 by Brian Nelson
All the big & tall clothing is tacky and not much a selection. I am 6' 2" 280 all they have are a handful of things for short fat guys & tall skinny guys. Not for big and tall!
-
September 2023 by Jazzy
On the back side entrance of JCP there's a gal with a nasty attitude that works the back counter, near the photo center. Last night my nephew was turning in for boot camp to become a Marine and serve our country. He needed a pair of running shoes for boot camp. My fiance and nephew were in the store already, his mother and myself walked in about 15-20 minutes before they closed. The gal quickly, with her stanky looking face informed us they were closing soon. I told her the guys were already in, and we're just here picking them up. I said " we will be in and out, I can tell you want to go home and here we are here all late". She shook her head yeah, confirming the look on her face. She just stared us down as we walked in. As the whole group is walking out my nephew asked what time do you close? She again just stared us down I was like geez no personality or customer service. He didn't know, she told me and his mother. Poor attitude and not the first face you should see when you come in.
-
August 2023 by Tone MF Tone
Went here for kids back to school shopping. Found a lot of clothes for them. But, actually was impressed by the selection of clothes for myself. The men's section was stocked and had a lot of different styles and choices.
-
August 2023 by Janice Ostrow
Summer clothes on sale. I found some cute shorts for half off. They have a good selection to choose from at fair prices, even better when on sale.