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November 2023 by Sophia Palmer
Clean. Quiet. It was a week day and the facility wasn't super active which is nice. Cameras all over the place. Office staff went above and beyond. Rates are at a price you can't beat.
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October 2023 by Stacy Masuda
The staff is fantastic! IAshley is the best , very helpful, funny , she awesome. The manager is also very nice.! I couldn’t be happier with service I have received, easy process to rent , I fill safe with my stuff being there, it’s clean . I would recommend it to anyone. Thanks for being so awesome!
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October 2023 by Nadia young
I would highly recommend ExtraSpace Storage in Citrus Heights! From the moment I walked in, the asm named Ashley showed a genuine interest in my situation, making certain that the unit size/price personally fit my needs. She communicated clearly, ensuring I understood the rental agreement before signing it. With a blend of patience, empathy, and active listening Ashley provided exceptional costumer service creating a 5 star experience ???
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October 2023 by Sabrina Lucas
Great service! Friendly staff. Jordan is awesome! Very thorough and answered all my questions. Location is clean and tidy.
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August 2023 by Ray Fuller
Definitely recommend, Jordan made the process really easy for signing up, moving out, and answered all the questions I had. No issues at all!
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July 2023 by Sonja Tollefsen
Jordan and the team at the Citrus Heights location have been wonderful to work with. They are responsive, helpful, and focused on creating strong, positive working relationships with their customers. It's been a welcome change when Extra Space took over the facility!
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June 2023 by Amber Taylor
Jordan and Jason has been such a great help getting me into a 5x5 storage. Was very easy to transfer my storage over to a 5x10 for a bigger size. Very clean storage area and great hours to be able to enter the facility. Very happy with my decisions to store my life belongings here.
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June 2023 by Donna Mendoza
Jason was very helpful and courteous even with all my continuous questions. Jordan the manager was friendly and welcoming. I use Extra Space Storage in Baltimore and was received great customer service as well!
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June 2023 by Jess Lynn
Jason is as wonderful today, not only did he give us proper directions but he also offered us water as he did see us having a hard time. He was excellent. I will give him and his company five stars. Come try this location out!
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June 2023 by Amber
Put my stuff in storage in 2017 and moved to Pennsylvania. My stuff was pretty well kept and they always worked with me on making my payments from Pennsylvania before they had a website for payment. They worked well with me when I had to move my stuff out of state and are always very helpful and in a good mood.
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May 2023 by Tira Kenner
The customer service provided by Jordan was excellent he was thorough when answering our questions. He showed us several options and was patient and polite! All of the spaces were spacious and clean and we got an excellent deal!! I would definitely recommend!
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May 2023 by Body Blyss
Jason was very helpful during a stressful time of moving in a rush. I appreciate his professionalism and positive attitude during the initial move-in process. Please be sure to let Jason know that his kindness is appreciated.
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May 2023 by John-Joseph Montoya
Really good price, tried shopping around for storage but none of the other places were as nice or affordable as this place. I heard they recently changed ownership, so I was lucky to find Jason and Jordan when I needed a storage space. Would recommend.
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April 2023 by Kaila Budwell
Everything from reserving the unit online, and moving in, to eventually moving out was really easy. Customer service was really great as well. I only moved out because I didn’t realize I had gotten an online special and about 6 months later the rate increased. Since I didn’t have that much to store, I decided to find places at home. Never had any issues there. Jordan was very helpful!
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April 2023 by Debbie Reed
Stopped by needing short term storage .Jordan was very welcoming, friendly and down to business! We were in and out in short order , space to meet our needs. Super appreciative of his superior service! He was very informative about rules of the facility ! Highly recommend this facility!